"Had problems unlocking door. Had to use gentle pressure. Air not turned on so room smelled musty. Once cooled, it was fine. Need to take track shoes t ... " More
In suburbs
At this Arlington Heights hotel, you'll be within 3 miles (5 km) of Kemper Lakes Golf Club and 6 miles (10 km) of Raupp Memorial Museum. Deer Grove Forest Preserve and Deer Park Town Center are also within 6 miles (10 km).
Free perks
This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a coffee shop, and a snack bar/deli are also on offer.
Free WiFi, microwaves
Featuring conveniences like microwaves and coffee/tea makers, the 152 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.
Aug 24, 2023 by Sonesta Select Staff
Thanks for the review. Looking forward to having you again.
Aug 15, 2023 by Sonesta Select Staff
Thanks for the review. Have a great day!
Jun 13, 2023 by Guest Services
Dear Kelli ,Thank you for taking the time to share your experience. We are disheartened to hear that your stay was not what you expected. Technology is great but when if it any downtime it can certainly impact our operations. Your feedback is important to us and we will be sure to share this with the appropriate team member so we can address your concerns. We hope that you will give us another chance.
Apr 3, 2023 by Sonesta Select Staff
Dear Joel, Thank you for bringing your concerns to our attention. What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know that we will give our rooms and property the extra attention they deserve. We will also make sure that our housekeeping efforts improve moving forward. In the future, we hope you consider returning and giving us another chance to change your perceptions.
Oct 21, 2021 by Manager
Thank you for your review!
Comfort Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1121 square feet (104 square meters) and includes conference space. Comfort Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Arlington Heights hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Comfort Inn & Suites offers 152 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.