Skip to main content
Beginning of main content
 Chicago •1 Room
 Chicago • 1 Room
Book online or call 1-855-214-3079 Phone Number

Sonesta Select Arlington Heights North

3-star property
3700 N Wilke Rd, Arlington Heights, IL 1-855-201-7819
4.0 out of 5
Very good!
See all 14 travelocity Reviews

"Had problems unlocking door. Had to use gentle pressure. Air not turned on so room smelled musty. Once cooled, it was fine. Need to take track shoes t ... " More

By a verified traveler on Wed 06 Jul 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Enjoy free breakfast at this Arlington Heights hotel

In suburbs

At this Arlington Heights hotel, you'll be within 3 miles (5 km) of Kemper Lakes Golf Club and 6 miles (10 km) of Raupp Memorial Museum. Deer Grove Forest Preserve and Deer Park Town Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a coffee shop, and a snack bar/deli are also on offer.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 152 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77* Per night/room Oct 3 - Oct 4

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (10)
5 out of 5

Posted by on Jul 29, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 24, 2023 by Sonesta Select Staff

Thanks for the review. Looking forward to having you again.

5 out of 5

Posted by , from WEST DES MOINES on Jul 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2023 by Sonesta Select Staff

Thanks for the review. Have a great day!

2 out of 5
When checking in my cards were not accepted using the credit card machine. I went back down to the desk and someone else manually entered my card into their computer which then worked. The vents in the hallway are covered in thick dust. There were stains on the sheets and the pool had to be skimmed by us before use. The floor around the pool has used bandaides and needed to be swept. The chairs in the breakfast area were very stained and the breakfast was every disappointing with very little options.The bed was comfortable and the room stayed a consistent comfortable temperature. The hotel is supposed to be smoke free but you could smell marijuana in the elevator. No one cleaned out room during the 3 days we were there or offered to do so. At one point our key cards didn't work and we had to go down 2x to get them fixed. We would never refer anyone to this hotel or go there again.

Posted by on Jun 13, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 13, 2023 by Guest Services

Dear Kelli ,Thank you for taking the time to share your experience. We are disheartened to hear that your stay was not what you expected. Technology is great but when if it any downtime it can certainly impact our operations. Your feedback is important to us and we will be sure to share this with the appropriate team member so we can address your concerns. We hope that you will give us another chance.

1 out of 5
If I have to give stars for this place it would be -100 stars. This place is so out dated and dirty as can be. The carpet was torn and coming up in the hallways, the pool was green. The first room we were given had stains and sticky resude all over the carpet. The fridge was not clean and had mold in it, the sheets had white stuff all over it, the room look like it hadn't been dusted in years and the air conditioner / heater looked like it had pop or soda spilled all over it. The shower curtain bar was falling off in the bathroom and the entry light was burnt out. We were told that they would get someone to clean it and put on the "out of commission" list until it was cleaned and switched us rooms. Shortly after we switched rooms we saw another family go into that room. Went down to breakfast the next day and my wife went to get a waffle and there were ants all over the counter and the selection was horrible. The first night at about 1:30AM the smoke alarms went off so we went downstairs from the 4th floor, once we hit the first floor it was full of smoke. We get down to the check in area and the desk clark stated that it was okay to go back to our rooms and we informed her that the hallway was full of smoke and the clerk had no clue. I get the smoke and the alams going off are not there fault that someone burnt a bag a popcorn it was the fact they had no clue on what was going on. The hotel pictures on tavelocity are a horrible and misleading. Don't STAY HERE!!

Posted by on Apr 2, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 3, 2023 by Sonesta Select Staff

Dear Joel, Thank you for bringing your concerns to our attention. What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know that we will give our rooms and property the extra attention they deserve. We will also make sure that our housekeeping efforts improve moving forward. In the future, we hope you consider returning and giving us another chance to change your perceptions.

4 out of 5
Had problems unlocking door. Had to use gentle pressure. Air not turned on so room smelled musty. Once cooled, it was fine. Need to take track shoes to journey to pool since only 1 door was available. Otherwise, great stay. Clean & comfy!

Posted by , from Newark on Jul 6, 2022

Was this review helpful to you?
4 out of 5

Posted by on Oct 13, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 21, 2021 by Manager

Thank you for your review!

5 out of 5

Posted by on Aug 1, 2021

Was this review helpful to you?
4 out of 5
Nothing special. Miss the breakfast. Room was clean. Cjeck in/out quick

Posted by on Aug 3, 2020

Was this review helpful to you?
5 out of 5
Kind people and very clean. I loved the comfort and convenience.

Posted by on Sep 21, 2019

Was this review helpful to you?
5 out of 5
A nice clean hotel, with a warm staff, that's eager to be helpful when they are engaged by the guests!

Posted by on Dec 23, 2018

Was this review helpful to you?

About the Sonesta Select Arlington Heights North

Location 3700 N Wilke Rd, Arlington Heights, IL 60004

Property Features

Comfort Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1121 square feet (104 square meters) and includes conference space. Comfort Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Arlington Heights hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • 1121 sq ft of conference space
  • 104 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wheeling Station (6.9 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 152 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night
  • Credit card charges are subject to a surcharge of USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Suites
  • Comfort Inn & Suites Hotel
  • Comfort Inn Arlington Heights North
  • Comfort Inn & Suites Arlington Heights
  • Sonesta Select Arlington Heights North
  • Comfort Inn & Suites Hotel Arlington Heights
  • Courtyard by Marriott Chicago Arlington Heights/North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.travelocity.com/Chicago-Hotels-Comfort-Inn-&-Suites.h6612-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Comfort-Inn-&-Suites.h6612-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Chicago-Hotels-Comfort-Inn-&-Suites.h6612-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.