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Chez Hotel Arlington Heights

4.0 star property
4-star hotel near Woodfield Mall

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Photo gallery for Chez Hotel Arlington Heights

Lobby
Creator video
Premium bedding, minibar, in-room safe, blackout drapes
Elevator
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
519 W Algonquin Rd, Arlington Heights, IL, 60005
  • Place, OSHA Training Institute
    ‪6 min walk‬
  • Place, Heritage Park
    ‪13 min walk‬
  • Place, Endeavor Health Northwest Community Hospital
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪14 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Designer toiletries, bathrobes, towels, soap

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Designer toiletries, bathrobes, towels, soap

Luxury Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Presidential Suite, 1 King Bed

Luxury Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Presidential Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room 1 King Accessible/Hearing

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room 1 King Accessible/Hearing

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Arlington Heights

In Arlington Heights .Within 2 miles (3 km) of this Arlington Heights hotel, you'll find OSHA Training Institute and Endeavor Health Northwest Community Hospital. Northwest Community Hospital and Metropolis Performing Arts Center are also within 3 miles (5 km).

What's nearby

  • OSHA Training Institute - 6 min walk - 0.4 miles
  • Heritage Park - 13 min walk - 0.7 miles
  • Schaumburg Convention Center - 4 min drive - 3.4 miles
  • Endeavor Health Northwest Community Hospital - 5 min drive - 2.4 miles
  • Wrigley Field - 28 min drive - 22.5 miles

Getting around

  • Arlington Heights Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 19 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Pastry House Hippo - ‬13 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬6 min walk
  • ‪Johnnie's Beef - ‬17 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Chez Hotel Arlington Heights

4-star hotel near Woodfield Mall
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 6490 square feet (603 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at Chez Hotel Arlington Heights. Free self parking is available.

This 4-star Arlington Heights hotel is smoke free.

  • 64 guestrooms or units
  • Meeting rooms
  • 6490 sq ft of conference space
  • 603 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chez Hotel Arlington Heights offers 64 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with satellite channels and Netflix.

Bathrooms include bathrobes and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenity
Aloft Chicago Schaumburg
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 426 reviews
$93 nightly
The price is $107
Jan 24 - Jan 25
Total with taxes and fees
Aloft Chicago Schaumburg

Property amenities

Family friendly

  • High chair
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 65
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • High chair fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chez Arlington Heights
Chez Hotel Arlington Heights Hotel
Chez Hotel Arlington Heights Arlington Heights
Chez Hotel Arlington Heights Hotel Arlington Heights

Frequently asked questions

How close is Chez Hotel Arlington Heights to the airport?

Chez Hotel Arlington Heights is 10.9 mi (19-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at Chez Hotel Arlington Heights?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Chez Hotel Arlington Heights on Jan 21, 2026 start from $125.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chez Hotel Arlington Heights have an airport shuttle?

Airport shuttle services are not available at Chez Hotel Arlington Heights.

Does Chez Hotel Arlington Heights offer free breakfast?

Free breakfast isn’t provided at Chez Hotel Arlington Heights, but cooked-to-order breakfast is offered for a fee of between USD 15 and 35 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Chez Hotel Arlington Heights?

No, there is no casino at this hotel, but Rivers Casino (13-min drive) is nearby.

What time is check-in at Chez Hotel Arlington Heights?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 65 (subject to availability).

Is there free parking at Chez Hotel Arlington Heights?

This hotel offers free self parking.

Does Chez Hotel Arlington Heights have a pool?

Chez Hotel Arlington Heights does not have a pool.

Does Chez Hotel Arlington Heights have a restaurant?

Yes, there is a restaurant on site.

Does Chez Hotel Arlington Heights have a spa?

There are no spa services available at this hotel.

How close is Chez Hotel Arlington Heights to downtown Arlington Heights?

Chez Hotel Arlington Heights is 2.9 mi away from Arlington Heights.

Chez Hotel Arlington Heights Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 556 reviews
Rating 8 - Good. 88 out of 556 reviews
Rating 6 - Okay. 42 out of 556 reviews
Rating 4 - Poor. 18 out of 556 reviews
Rating 2 - Terrible. 16 out of 556 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

KENNETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
During our 2 day stay there was no shampoo, soap for the shower, or conditioner provided either day. They did not replenish the complimentary candy by the bed or coffee pods after consuming them the first day. Beds were comfortable. Very large tv in the room. Room was clean. A/C unit had very loud/annoying sound whenever fan was running. Louder as fan speed increased. They are trying for a luxury experience but miss overall. Still a very nice and clean facility.
Stayed 2 nights in Oct 2025

4/10 Poor

Florence

Liked: Property conditions & facilities
Disliked: Room comfort
Room was asthetically beautiful. However the cleanliness could’ve been a bit better. The window sill had a few dead insects, the bathroom had some hair on the floor and in the shower. Also we were inconveniently placed on the second floor above the ballroom and a wedding reception was going on til after midnight. We heard every song, all the bass and the DJ. We heard guests around us and above us slamming doors and walking loudly about at 2am. We came for a mini staycation for our anniversary and the lack of rest we were able to get was disappointing. I did let the front desk know about this twice but wasn’t met a resolve. Just an apology and a “the entire hotel is booked” in case I wanted to switch rooms. The next night it was the same thing with a different event. So although this hotel is new and beautiful the walls and floors are SUPER THIN. Do with that information what you will. I heard entire conversations smh.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhiannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel. The front desk staff was super nice and helpful. The room was clean and the hotel itself is really beautiful. We wnjoyed our time here
Stayed 2 nights in Oct 2025

4/10 Poor

LESLIE, Chicago

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I could hear the motor of the elevators humming every time they moved and the air conditioning in the room sounded like loose marbles rolling around all night long
Stayed 1 night in Oct 2025

10/10 Excellent

Micaela, El Cajon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but very clean and looks exactly like the pictures
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. The beds are super comfy. I highly recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2025

10/10 Excellent

Beverly

Stayed 2 nights in Oct 2025

10/10 Excellent

Kelvin

Stayed 2 nights in Oct 2025

10/10 Excellent

Emmett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks amazing . Room was great and we lived the rooftop bar!!
Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

jin hyuk

Stayed 1 night in Oct 2025

10/10 Excellent

Meshear H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, great complimentary items
Stayed 2 nights in Oct 2025

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Faheem, lithonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel I just hate that you may not have access to the rooftop as A hotel guest bc of the events on weekends
Stayed 3 nights in Oct 2025

2/10 Terrible

Gerald

Disliked: Staff & service, property conditions & facilities
This place may look pretty in the photos, but be prepared for an ugly night of non-sleep. Was there for a sleep study prescribed by a nearby hospital. Priority 1a: Quiet. Called the hotel twice during week regarding my reason for the stay. Was assured I would be found a quiet room. Room #1: one could hear the TV blaring through paper-thin wall into the hallway, 2x worse in my room. Room #2: was quiet for 4 hours. Then the party arrived above, the the constant thuds of each step shook the matchstick-thin floors. Asked for another room from the new person at reception. was told that the hotel is full. I showed the hospital equipment, and my calls to the hotel during the week. Receptionist responded, "I'm surprised, because this hotel specializes in events ... few of our rooms are quiet. This is deception. I told the receptionist that I was leaving, and would capture my experiences on consumer forums. At least one of us followed through. I paid $153 to escape this prison called Chez Hotel. This is not really a hotel. Instead, it's a Party City hostel.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely clean with spacious rooms. Would highly recommend if your in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Stayed 3 nights in Sep 2025

10/10 Excellent

Shpend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel at an affordable price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pierre

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drove up with my spouse and dog from Virginia to spend a few days with my mom who lives in the local area. Place used to be called European Crystal and apparently rebranded to Chez. Don’t know how it was before, but this place is pretty nice now. Folks were all friendly and rooms very comfortable. Huuuuge TVs on the walls, but the walls themselves were kinda thin. Noise does transfer, for sure. Beds are comfy. Rooms were clean. Towels and toiletries were nice. All in all, a great place and an unexpected find there in the ‘burbs. We didn’t spend any time on the rooftop bar, so can’t speak to that. Price seemed to be on par with other hotels in the area, and we’ve stayed at several competitors over the years. But I think we get more for our money here. Bottom line? Yes, we’d return here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eldar Aliev

Stayed 1 night in Sep 2025

10/10 Excellent

Fatima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in, Chez Hotel made me feel like more than just a guest — I got true VIP treatment. The staff were warm and attentive, responding immediately to requests with a genuine smile. My room was spotless and beautifully designed, with premium linens, luxurious toiletries, and thoughtful extras that showed real care. Between the quiet comfort, top-notch amenities, and the little surprises around every corner, it felt like they went above and beyond to make me feel special.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
I loved the customer service from Andy! She was amazing !
Stayed 2 nights in Sep 2025