4/10 Poor
Tara
Traveled with family
Jul 4, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and run down. First room we were given had crayon and nail polish all over the tables, end tables, bathroom counters. Rug was old and stained, bathroom door had paint completely peeled off the back. We were moved rooms and the new room was clearly used for prostitution. The guest room had red light bulbs in every lamp, the bathroom smoke detector had tissue stuffed in the slots so whoever was smoking in there wouldn’t set it off, the toilet wasn’t even screwed into the ground so when you sat down it tipped over, master bedroom door had paint peeled off the back, rug had stains, curtain had questionable stains (blood maybe)? It was clear there were people living at this hotel. Two pitbulls were let loose in the pool area for quite some time, cars were revving their engines and racing in the parking lot, people were jumping the fence to hang out in the pool area and smoke pot, people were yelling and screaming in the hallways. That was the last time we’ll ever be staying at a sonesta.
Tara
Stayed 5 nights in Jun 2025