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Sonesta ES Suites Charlotte Arrowood

3.0 star property
3-star hotel in Arrowood

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Free daily buffet breakfast
Seasonal outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

View in a map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Charlotte Premium Outlets
    ‪7 min drive‬
  • Place, Quail Hollow Club
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Suite, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Studio Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible (Tub)

  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Charlotte

Arrowood stay.Your stay at this Arrowood hotel places you within 6 miles (10 km) of Quail Hollow Club and Carowinds Theme Park. Also within 9 miles (15 km) are NASCAR Hall of Fame and Charlotte Premium Outlets.

What's nearby

  • Carowinds Theme Park - 6 min drive - 3.7 miles
  • Charlotte Premium Outlets - 7 min drive - 5.0 miles
  • Quail Hollow Club - 9 min drive - 5.0 miles
  • SouthPark Mall - 12 min drive - 6.2 miles
  • NASCAR Hall of Fame - 12 min drive - 8.7 miles

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Wendy's - ‬3 min walk
  • ‪TWC Cafeteria - ‬4 min drive
  • ‪Showmars - ‬3 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel in Arrowood
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 39-inch LCD TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Frequently asked questions

How close is Sonesta ES Suites Charlotte Arrowood to the airport?

Sonesta ES Suites Charlotte Arrowood is 10.3 mi (14-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Sonesta ES Suites Charlotte Arrowood?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Charlotte Arrowood on Oct 26, 2025 start from $78.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sonesta ES Suites Charlotte Arrowood have an airport shuttle?

Airport shuttle services are not available at Sonesta ES Suites Charlotte Arrowood.

Does Sonesta ES Suites Charlotte Arrowood offer free breakfast?

Sonesta ES Suites Charlotte Arrowood offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Sonesta ES Suites Charlotte Arrowood?

No, there is no casino at this hotel.

What time is check-in at Sonesta ES Suites Charlotte Arrowood?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Sonesta ES Suites Charlotte Arrowood?

This hotel offers free self parking.

Does Sonesta ES Suites Charlotte Arrowood have a pool?

Sonesta ES Suites Charlotte Arrowood features a seasonal outdoor pool.

Does Sonesta ES Suites Charlotte Arrowood have a spa?

There are no spa services available at this hotel.

How close is Sonesta ES Suites Charlotte Arrowood to downtown Charlotte?

Sonesta ES Suites Charlotte Arrowood is 7.2 mi away from Charlotte.

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

6.8
Rating 10 - Excellent. 335 out of 1015 reviews
Rating 8 - Good. 197 out of 1015 reviews
Rating 6 - Okay. 162 out of 1015 reviews
Rating 4 - Poor. 140 out of 1015 reviews
Rating 2 - Terrible. 181 out of 1015 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Shannan

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed with my family for 1 night. Upon entry to the hotel there were two gentlemen outside smoking marijuana. The check in staff were friendly. Before we could even get to our room we smelled
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service

Family vacation

We stayed for 8 days the pool was a very nice perk. Kitchen was utilized. Only one complant was the people right above us sounded like they were having a wrestling match. Any one looking for a great breakfast/lunch should go to Cafe south!!!
Stayed 9 nights in Jul 2025

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay is
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for an extended stay. Breakfast is good if you can get to it. Kitchen staff were overwhelmed with breakfast... But food was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 1 night in Jul 2025

6/10 Okay

Tyreese

Traveled with family
This is s family friendly property with good rates but could use renovating. My 1st room was subpar with a bed that dipped in the middle, a hole in the wall behind the door, pieces of the bottom of the wall coming off and the counter and table were worn down. In addition , the floor appeared dirty as if the room was properly cleaned. I tried to call down stairs and no one answer. I ended up going to the front desk and requested another room and the attendant didn't apologize, she just gave me another room . She actually wasnt pleasant at all even upon initial check in. The second room was better and the bed was comfortable but there were still broken and worn down items in the room. For example, the microwave handle and stains on the kitchenette table. I didnt bother to complain as I was exhausted and didnt want to have to move again. Overall my stay was okay. I will not be staying here again. I will stick to the Ballantyne area.
Stayed 3 nights in Jul 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Christian

Stayed 4 nights in Jun 2025

2/10 Terrible

Christian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ANTS

We found ants in the bed and the carpet seemed dirty and the room smelled. Stay anywhere else
Stayed 3 nights in Jul 2025

10/10 Excellent

Dario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Mahmood

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room needs more cleaning. To many items are missing in breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room awesome breakfast staff very nice and helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night sleep!

Batik was so kind getting me checked in! I was beyond exhausted when I arrived, and he was so kind and accommodating!
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Stayed 1 night in Jun 2025

8/10 Good

Jallah

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sheeneka

Traveled with family
Disliked: Amenities
This property needs to be updated, Mold in the bathroom holes in the wall , old sofa, stains on the curtains. and holes in the hallway
Stayed 2 nights in Jul 2025

10/10 Excellent

Kia

Stayed 1 night in Jul 2025

4/10 Poor

Tara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and run down. First room we were given had crayon and nail polish all over the tables, end tables, bathroom counters. Rug was old and stained, bathroom door had paint completely peeled off the back. We were moved rooms and the new room was clearly used for prostitution. The guest room had red light bulbs in every lamp, the bathroom smoke detector had tissue stuffed in the slots so whoever was smoking in there wouldn’t set it off, the toilet wasn’t even screwed into the ground so when you sat down it tipped over, master bedroom door had paint peeled off the back, rug had stains, curtain had questionable stains (blood maybe)? It was clear there were people living at this hotel. Two pitbulls were let loose in the pool area for quite some time, cars were revving their engines and racing in the parking lot, people were jumping the fence to hang out in the pool area and smoke pot, people were yelling and screaming in the hallways. That was the last time we’ll ever be staying at a sonesta.
Stayed 5 nights in Jun 2025

2/10 Terrible

Randy

Traveled with family
Liked: Cleanliness

DANGEROUS AND GHETTO

The hotel is very nice but also very dangerous. They have signs all over the parking lot saying they are not responsible for Car theft. So what do you expect bad people to do? They broke into multiple vehicles including mine and they couldn’t do anything about it because they don’t have any cameras outside the hotel!!! Police couldn’t do anything because there wasn’t any evidence of anyone to accuse. So if you don’t want your car getting breaking into having multiple windows shattered don’t come here! Staff won’t help at all either. They promised me a refund, and never got it! Worst Hotel experience I’ve ever had!
Stayed 1 night in Jun 2025

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into my room and it was full of bugs! Hundreds of roaches crawling around in the room. I immediately went to the front desk and said I wanted to leave and they refused to offer a refund. This is illegal, as hotels must provide a bug free environment. I can understand if this was a one off issue and they could have apologized and offered a refund, but it was clearly not. There was zero remorse or shock from the front desk and they did not offer a refund even though I was in the room for a total of 15 seconds. I promptly left and stayed in another nearby hotel. The manager continues to decline a refund.
Stayed 1 night in Jul 2025

8/10 Good

Leron

Stayed 2 nights in Jun 2025

2/10 Terrible

Kathleen

Stayed 1 night in Jun 2025