Book Red Roof Inn rooms in Downtown Detroit

"We did not eat at the restaurant in the morning. I went down our first morning in the hotel (Saturday, 5/2) and just wanted to get two (2) cups of coffee to take up to the room. There was only one server in the restaurant, and she was helping people at tables in a far section of the restaurant where she couldn't see me at the counter. After waiting over 5 minutes, and getting no service, I left and went across the street to the Starbucks in the Westin to get the coffee. I went there the remaining 2 days we stayed."

"Great location, staff was kind and the hotel itself is beautiful! No The only downside is that the inside rooms are right off of the courtyard/rooftop, so when I checked in I asked to be moved on a higher floor to avoid people standing right outside my window."

"Nice rooms! Great location "

"This weekend, I travelled from Canada to stay at this hotel that I booked well before the check in date. When I arrived at the hotel, I was NOT given the room I had pre-paid for because they had overbooked the rooms for the weekend. They DID NOT accommodate me. They DID NOT help me find another hotel. I had to find it on my own. I WAS NOT GIVEN ANY COMPENSATION FOR THEIR MISTAKE. And, I was not made aware of this until I got to the hotel on the day of check-in. They DID NOT send any emails or give any phone calls ahead of time to let me know that I would have to find a different hotel for the weekend. Absolutely no communication was made to me of their mistake. They waited until I physically got to the hotel at 6pm to let me know after travelling hours. This experience was extremely unprofessional, and the hotel staff were not kind or considerate of the situation they had put me. Worst experience and the worst customer service I have ever received. I will never book here again. There are also a lot of homeless people outside this building with no security (from what I saw)."

"Very friendly and helpful front desk personnel and valet"

"Such an amazing trip!"