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 Detroit • 1 Room
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Red Roof Inn Detroit - Royal Oak Madison Heights

2-star property
32511 Concord Drive, Madison Heights, MI 1-855-201-7819

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2.7 out of 5
See all 13 Travelocity Reviews

"The microwave didn't work...And the bed was ok. Would still recommend . " More

By a verified traveler on Mon 19 Feb 2018

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Madison Heights hotel

Close to airport

You'll find DMC Surgery Hospital and Red Oaks Waterpark within 2 miles (3 km) of this hotel. Royal Oak Music Theatre and Somerset Collection are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 108 guestrooms offer free WiFi and room service. Other amenities include free local calls, hair dryers, and safes.

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room May 10 - May 11

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Detroit - Royal Oak Madison Heights ratings based on 13 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Detroit - Royal Oak Madison Heights

Everyone (8) Couples (2) Family (3)
1 out of 5
Not clean. Not safe. Very questionable persons circling the parking lot. If you want bed bugs and have a death wish, this place is for you.

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 14, 2021 by DC

Dear Guest, First of all our team would like to thank you for staying at our hotel. Your feedback is extremely important to us as we continue to improve our hotel services! Your comments have been addressed with all the managers and staff members in order to achieve higher standards in our industry. It would be our pleasure to have you stay with us again in the future to show you positive strides taken to enhance your experience with us! Please feel free to contact us at any time. Hotel Management

4 out of 5

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 16, 2019 by GM

Thank you for staying with us.

2 out of 5
The vanity light didn't work in the first room. Was given another room and the light over the bed was out. Also the second room had ants.

Posted by on Jun 7, 2019

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2 out of 5
They gave me a dirty room, didn't have me marked as checked in after I arrived and checked in so someone tried to come into my room while I was in there. The house keeping did not come to my room once while I was there until it was time for me to check out. Didn't have any towels when I arrived. Thank god I brought my own

Posted by on May 28, 2019

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2 out of 5
I like the accessibility of the room and we've stayed here before and enjoyed it but I'm real disappointed this time. My grandson got "kicked out" before check out time in the am. It snowed a lot and no one shoveled out by our car and door even though we were in a handicap spot and room and I specifically asked for it. Probably won't stay here again. Also had airwig type bugs in our room.

Posted by on Jan 20, 2019

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3 out of 5
The microwave didn't work...And the bed was ok. Would still recommend .

Posted by , from madison heights Mi on Feb 19, 2018

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1 out of 5

Terrible

Pros: Nothing!
The staff acted like they couldn't be bothered. The room was not only dirty but had blood stains on the rug, walls and ceiling. My brother was with me and is a police officer and knew it was blood. They just threw the blanket up on the bed without making it. I will never stay at a Red Roof Inn again.

Posted by , from Cape Cod on Jun 28, 2017

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2 out of 5

My room was dirty.

Still stuff left behind from the last guest, hair , ashes , dirty tub , toilet and floor. The maid needs to be fired

Posted by , from madison heights on Apr 25, 2017

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1 out of 5

Nasty

Room was utterly disgusting, hair in the bed and on the bathroom floor, like it was swept into a pile and never picked up. There was brown stuff all over the heater and a dried up luggy on the ac unit. Along with ants on the floor. Never again will I stay at a place like that.

Posted by on Mar 1, 2017

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3 out of 5

Basic Utility

Pros: Location and price
Cons: Nothing, it was a good value for the price
Location: Nothing I was interested in
Clean, Quiet and pleasant staff. Nothing more to report

Posted by on Sep 8, 2015

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About the Red Roof Inn Detroit - Royal Oak Madison Heights

Location 32511 Concord Drive, Madison Heights, MI 48071

Property Features

WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Madison Heights hotel is smoke free.

  • 108 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (52.3 km / 32.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Detroit - Royal Oak Madison Heights offers 108 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Madison Heights Red Roof Inn
  • Red Roof Inn Detroit Royal Oak
  • Red Roof Inn Detroit Royal Oak Hotel
  • Red Roof Inn Detroit Royal Oak Hotel Madison Heights
  • Red Roof Inn Detroit Royal Oak Madison Heights
  • Red Roof Inn Madison Heights
  • Red Roof Inn Royal Oak
  • Red Roof Inn Detroit Royal Oak Madison Heights Hotel
  • Red Roof Inn Detroit - Royal Oak Madison Heights Hotel
  • Red Roof Inn Detroit - Royal Oak Madison Heights Madison Heights

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.