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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪10 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(90 reviews)
  • Resort view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

8.4 out of 10
Very good
(8 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

8.8 out of 10
Excellent
(45 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(109 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

8.8 out of 10
Excellent
(63 reviews)
  • Lagoon view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 10 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile
  • Marlin Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.90 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Hotel NYX Cancun All Inclusive to the airport?

Hotel NYX Cancun All Inclusive is 13.5 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on May 19, 2026 start from $279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel NYX Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel NYX Cancun All Inclusive.

How close is Hotel NYX Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel NYX Cancun All Inclusive offer free breakfast?

Hotel NYX Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hotel NYX Cancun All Inclusive?

No, there is no casino at this property, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are nearby.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel NYX Cancun All Inclusive?

This property offers free self parking.

Does Hotel NYX Cancun All Inclusive have a pool?

Hotel NYX Cancun All Inclusive features an outdoor pool.

Does Hotel NYX Cancun All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Hotel NYX Cancun All Inclusive have a spa?

This property doesn't have a spa, but it does offer aromatherapy, body scrubs, and mani/pedis.

How close is Hotel NYX Cancun All Inclusive to downtown Cancun?

Hotel NYX Cancun All Inclusive is 1.2 mi away from Avenida Kukulkan.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1044 out of 1827 reviews
Rating 8 - Good. 423 out of 1827 reviews
Rating 6 - Okay. 210 out of 1827 reviews
Rating 4 - Poor. 65 out of 1827 reviews
Rating 2 - Terrible. 85 out of 1827 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erik, west haven

Stayed 3 nights in Jan 2026

8/10 Good

Juanita, Park forest

Liked: Cleanliness
The rooms were a great size. We were initially placed on the PB floor, which was a bit musty. Switching rooms was somewhat complicated, but the staff did make an effort by bringing in a dehumidifier. The only setback was dining, as we were a family of 10 and accommodations were limited. Overall, it’s a small, quaint, and clean place. I would stay again, but with a much smaller group.
Stayed 3 nights in Feb 2026

10/10 Excellent

Shannon

Liked: Cleanliness, amenities
There was a gentleman named Alberto that stands near entry in lobby area. He was amazing and helpful our whole trip
Stayed 7 nights in Jan 2026

6/10 Okay

Kostiantyn

Traveled with family
Liked: Cleanliness
Rooms need renovation, small hotel very noisy Food was great, staff trying do their best, so friendly Beach line short and clean Recommend for week staying
Stayed 12 nights in Jan 2026

10/10 Excellent

MIchelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean and the service was spectacular!
Stayed 3 nights in Feb 2026

4/10 Poor

Richard Dominic

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Food was cold. Help was not always friendly. No room around the pool. Loved Stephanie, Francisco and Rodrigo!!
Stayed 14 nights in Jan 2026

6/10 Okay

Amirali K

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was not what we had reserved. There was only partial view and had bad odor in the bathroom. When we complained the next morning, the staff ( David) was very helpful and changed our room to a much nicer room for which we are very thankful. The hotel was nice but had too many steps or a ramp to reach the front door. Similarly there were too many steps or a ramp to go to the beach and the lunch area and specialty restaurants. This hotel may not be suitable for seniors with mobility issues. My wife and I are seniors. There were sea weeds on the beach that were not cleared. They put a hold on our visa credit card for 3000 pesos on arrival, which is perfectly normal. However on check-out instead of removing the hold they put through the transaction ( a debit and a credit) on our credit card. That was a mistake because we got charged bank charges by the credit card company. After we got back we complained to the hotel. They didn't seem to understand. So I called Visa. They understood that the hotel had made a mistake and thankfully Visa agreed to cancel the charges.
Stayed 9 nights in Jan 2026

8/10 Good

Rosella Germaine

Traveled with family
Liked: Cleanliness, property conditions & facilities
I work for Hilton Hotel and my husband works for Best Western hotel so we are very educated in Hospitality . The room was amazing! We upgraded with the help of Alejandro at front desk. My Grandaughters room was not very pleasant so again Alejandro immediately changed her to another room which was fabulous, he was exceptional at making guests comfortable and solving problems. We had quite a few issues when we arrived but the staff here was incredible in making sure our stay was great Another absolutely incredible staff member was Stephanie, she coordinated the water games and karaoke etc. She was so friendly and took time to introduce herself and include everyone. She is a gem. Daniel at Chianti was an incredible server and made us feel like Royalty. Hugo in the buffet restaurant always remembered our drink orders.The staff at this Hotel are exceptional!
Stayed 14 nights in Jan 2026

10/10 Excellent

Sarai

Stayed 7 nights in Jan 2026

10/10 Excellent

Mason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel NYX for our honeymoon for eight nights and were very pleased with our stay. Overall, it was a great experience and we would gladly return. Our room was modern, spotless, and well maintained by housekeeping. The hotel also provided thoughtful honeymoon extras, including a door banner, swan towels with rose petals, champagne, and chocolate-covered strawberries. Our room faced Boulevard Kukulcán, which was busy and noisy in the evenings. While noticeable at first, white noise helped at night and we adjusted after a couple of days. All restaurants were good, with the buffet standing out. A few meals were underwhelming, but this was rare. The café was nice, though we wished more options were included in the all-inclusive, such as cold brew or iced coffee, and some days it was difficult to get coffee. Facilities and common areas were extremely clean. Bartenders were fast and friendly. Beach access was excellent, though some guests ignored no-smoking signage and lounge chair rules. The pool was well sized and never felt crowded, and the hot tubs were a great amenity. Interiors, landscaping, and staff were all excellent. Overall, Hotel NYX was clean, relaxing, and welcoming, with only minor drawbacks. We would recommend it and would happily return.
Entryway
Lobby
Beach
Restaurant (Umami)
Stayed 8 nights in Jan 2026

8/10 Good

Eileen Gertrude

Liked: Cleanliness, property conditions & facilities
Very clean everywhere.
Stayed 10 nights in Jan 2026

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the A/C worked beautifully! We were upgraded to a balcony room for free! The staff were friendly and very helpful. The beds were much more firm than I would prefer, but multiple pillow options and clean. The food was good.
Stayed 5 nights in Jan 2026

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Jan 2026

8/10 Good

Kim Marie, thief river falls

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Staff, food, drinks. However wish that room service would be included in all inclusive.
Stayed 5 nights in Jan 2026

10/10 Excellent

Zhuo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and good food. Easy access to the beach. The room ventilation system could be improved. I would visit again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cheylene

Stayed 6 nights in Jan 2026

10/10 Excellent

Amber

Stayed 3 nights in Jan 2026

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Clean, food was amazing, the specialty resturants were great for date night option. All the staff was great to deal with. The serving staff were so considerate and hard working! We really appreciated comming to this resort for such a wonderful experience. Thank you!! We definitely will be back!
Stayed 7 nights in Jan 2026

10/10 Excellent

Danielle N.

Everything was fantastic for my birthday vacation! The resort is very cozy
Stayed 5 nights in Jan 2026

8/10 Good

Corey E

Liked: Cleanliness, property conditions & facilities
Decent for the price, but worth much more than that.
Stayed 8 nights in Jan 2026

10/10 Excellent

JENNIFER

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The entertainment staff were the best! Vivian at lunch was absolutely the best waitress! We would return in a heartbeat!
Stayed 7 nights in Jan 2026

6/10 Okay

Kristen

Traveled with partner
Liked: Cleanliness
The room was spacious but had a few issues- the drain in the sink was clogging. Maintenance had to come fix. There was also little gnats around the room. And a dehumidifier we had to keep emptying. The food was sub par. Food at Cianti was ok. Never went to the other sushi restaurant as the host desk never made the reservations they wrote down. Ended up having to go out to eat that night. the Balam restaurant lets its food sit out way too long. Nothing really special to get excited about. The chairs by the pool are nice if you can get one. People wake up and put their stuff on them to save it. Even tho they have rules to prevent this . The beach was nice- location is decent.
Stayed 5 nights in Jan 2026

10/10 Excellent

Howard Wen-Hao

Liked: Cleanliness, amenities, property conditions & facilities
Accomodations for early and late check in
Stayed 5 nights in Jan 2026

6/10 Okay

Bekah

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were amazing. So helpful and friendly. The hotel itself was not the best. There were a lot of maintenance issues, mainly plumbing. The hotel smelled like sewage a lot, toilets clogging, toilets leaking, showers not working. The rooms were very basic, nothing fancy. The Italian restaurant was a complete let down. Not good at all. The Japanese restaurant was AMAZING. The buffet for all the other meals, was very up and down. Not a lot of options, but they always had fruit and bread out! But the food was stale or very plain a lot of the time. The snack bar on the beach had yummy nachos! The deck restaurant was also very good! But not the bacon burgers! The coconut ice cream was the best part. The bars were both very good, all drinks we tried were amazing. My favorite was the mango margarita with tajin salt rim. This hotel does not have very many entertainment options. There is yoga, volleyball, water aerobics, bracelet making, and boxing. There was karaoke and a dj most nights in the lobby bar. And the had live music in the buffet and Italian restaurant most nights. The elevators are very slow and the only building that has them is the main building. Don’t stay on the first or second floors in the main building, they are very loud when the “night club” is in full swing. The spa was very nice and well worth it! All in all, I wouldn’t stay here again, but it was still a great vacation!
Stayed 7 nights in Jan 2026

10/10 Excellent

Dawna, palmer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and our housekeeper did a great job
Stayed 7 nights in Jan 2026