Haven Riviera Cancun - All Inclusive - Adults Only

Property class: 5 and above
5-star beachfront property near Xoximilco

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Property video
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
7 restaurants, breakfast, lunch served; local and international cuisine
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite | Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪28 min drive‬
  • Place, La Isla Shopping Mall
    ‪36 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

Junior Suite Garden View

9.2 out of 10
Wonderful
(46 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(350 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(39 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(37 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(69 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(59 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(82 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(32 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(47 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2454 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Beachside getaway.At this Cancun property, you'll be within 6 miles (10 km) of Xoximilco and 16 miles (25 km) of Delfines Beach. Puerto Morelos Beach and El Rey Ruins are within 16 miles (25 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • El Rey Ruins - 27 min drive - 16.1 miles
  • Delfines Beach - 28 min drive - 16.3 miles
  • Aquaworld - 32 min drive - 18.9 miles
  • La Isla Shopping Mall - 36 min drive - 21.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪The Grill - ‬15 min drive
  • ‪Grand Central Buffet - ‬14 min drive
  • ‪Grazie Italian Restaurant - ‬20 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

5-star beachfront property near Xoximilco
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 435 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

How close is Haven Riviera Cancun - All Inclusive - Adults Only to the airport?

Haven Riviera Cancun - All Inclusive - Adults Only is 8.2 mi (16-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Haven Riviera Cancun - All Inclusive - Adults Only have an airport shuttle?

Airport shuttle services are not available at Haven Riviera Cancun - All Inclusive - Adults Only.

How close is Haven Riviera Cancun - All Inclusive - Adults Only to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Haven Riviera Cancun - All Inclusive - Adults Only offer free breakfast?

Haven Riviera Cancun - All Inclusive - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Haven Riviera Cancun - All Inclusive - Adults Only?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (25-min drive) and Dubai Palace Casino (25-min drive) are nearby.

What time is check-in at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Haven Riviera Cancun - All Inclusive - Adults Only?

This property offers free self parking and valet parking.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Haven Riviera Cancun - All Inclusive - Adults Only features 4 outdoor pools. Guests can enjoy 24-hour pool access.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a restaurant?

There are 7 onsite restaurants, offering options like local and international cuisine and pool views.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a spa?

This property has a spa, which features Swedish massages, body wraps, and Ayurvedic treatments.

How close is Haven Riviera Cancun - All Inclusive - Adults Only to downtown Cancun?

Haven Riviera Cancun - All Inclusive - Adults Only is 13.6 mi away from Cancun.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3695 out of 4981 reviews
Rating 8 - Good. 835 out of 4981 reviews
Rating 6 - Okay. 256 out of 4981 reviews
Rating 4 - Poor. 94 out of 4981 reviews
Rating 2 - Terrible. 101 out of 4981 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

8/10 Good

Vincent A, PITTSBURGH

Stayed 4 nights in Jan 2026

8/10 Good

Curt

Stayed 5 nights in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was very friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Richard W, Fridley

Stayed 7 nights in Jan 2026

10/10 Excellent

Karma

Stayed 3 nights in Jan 2026

10/10 Excellent

GABRIELA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
El personal fue excesivamente amable. Cuarto muy limpio. Las amenidades no fueron tan buenas
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2026

6/10 Okay

Jack

Stayed 8 nights in Jan 2026

8/10 Good

Jeff

Stayed 4 nights in Jan 2026

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing. Everything was spotless. The rooms were spacious and the beds were super comfortable. Shower head was awesome. Staff was so friendly. The two bartenders in the main pool, Enrique and Alma were incredible. They took amazing care of our group. Can’t wait to go back!
Stayed 5 nights in Jan 2026

8/10 Good

Isabella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was really lovely! The food was actually really delicious, especially at the buffet (which had a billion options). As a foodie you will be happy here.There was a fine dining restaurant included which we really enjoyed as well as the asian fusion place. The steak house was the only place we didn't find too special but there was plenty of other options so it didn't matter. Entertainment was 10/10 as well. Definitely note that the available atm dispensed only USD in 100$ bills so prepare before hand with pesos in Cancún for tips. Very clean. Would 100% return.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, spa was wonderful as well, only knock on the spa was found it a little pricey. Paco our Butler went above and beyond with his efforts during our stay. We had the Serenity Club ocean front swim out and was worth every penny spent for this upgrade. Wife and I were both very happy and would recommend and would come back.
Stayed 8 nights in Jan 2026

6/10 Okay

Mariana Camelia

Traveled with partner, Traveled with family
The propriety looks a lot older than it is. Buffer very limited and small for the amount of rooms at this resort. Buffer selection especially poor in the evening; if you are unable to make a restaurant reservation and need to go the buffet food is less then average.
Stayed 6 nights in Jan 2026

10/10 Excellent

Hakeem

Stayed 3 nights in Jan 2026

10/10 Excellent

Taylor

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Staff was all friendly and extremely helpful. Rooms were beautiful and food was excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Ademola

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean home and good hospitality
Stayed 2 nights in Jan 2026

10/10 Excellent

Nikolay

Liked: Cleanliness, amenities, property conditions & facilities
Everything is very good!
Stayed 7 nights in Jan 2026

10/10 Excellent

alice

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great resort with top shelf service!
Stayed 4 nights in Jan 2026

10/10 Excellent

Brooke

Stayed 7 nights in Jan 2026

10/10 Excellent

Todd

Stayed 4 nights in Dec 2025

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was very clean. Pools were great. Our room was a “pure wellness” room with “pure air” and it smelled like mildew pretty bad. There’s even a QR code to scan that shows you how they purify the air in the room. So that was disappointing
Stayed 4 nights in Jan 2026

10/10 Excellent

Dilpreet

Stayed 5 nights in Jan 2026

10/10 Excellent

Marty Richard james

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING service. Our Butler Manny handled everything and I mean all of it. Supper bookings, special dinners, perfect stock of our room , he was available to do all the things you normally have to line up to reserve and we had him do it while we lounged. Upgrade to Serenity - butler is worth it! Moises at the serenity pool was outstanding and catered to us. Snacks and meals and all the drinks by the pool - we never waited a minute thanks to Moises . Rooms are great beds are comfy . Cleaned every day , turned down at night. Lots to eat and see and easy to get lounge chairs. This hotel beats Secrets (sorry it really does and I’m a Secrets lover) . Spa was amazing - just everything was spot on. Thank you Manny and Moises! We will be back …
Sunrise from 8109
Stayed 8 nights in Jan 2026

10/10 Excellent

Emma Paige

Stayed 6 nights in Dec 2025