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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
4-star spa hotel near Resorts World Birmingham, connected to a shopping center

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Indoor pool, sun loungers
Point of interest
Reception
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪4 min drive‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, towels

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(35 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite

  • Lake view
  • 561 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • Lake view
  • 1265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Birmingham

Marston Green stay.With a stay at this Marston Green hotel, you'll be steps from Resorts World Birmingham and Santai Spa. Pendigo Lake and National Exhibition Centre are also within half a mile (1 km).

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 miles
  • Pendigo Lake - 1 min walk - 0.1 miles
  • bp pulse LIVE - 2 min walk - 0.1 miles
  • The Vox Conference Centre - 2 min walk - 0.1 miles
  • National Exhibition Centre - 3 min walk - 0.2 miles

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

4-star spa hotel near Resorts World Birmingham, connected to a shopping center
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the business-friendly Genting Hotel & Spa at Resorts World Birmingham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and hair dryers. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Crowne Plaza Birmingham NEC by IHG
Marston Green
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,001 reviews
$76 nightly
The price is $91
May 10 - May 11
Total with taxes and fees
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Property amenities

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Covered self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Rollaway beds are only suitable for guests aged up to 12.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

How close is Genting Hotel & Spa at Resorts World Birmingham to the airport?

Genting Hotel & Spa at Resorts World Birmingham is 2.3 mi (5-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on May 10, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Genting Hotel & Spa at Resorts World Birmingham have an airport shuttle?

Airport shuttle services are not available at Genting Hotel & Spa at Resorts World Birmingham.

Does Genting Hotel & Spa at Resorts World Birmingham offer free breakfast?

Free breakfast isn’t provided at Genting Hotel & Spa at Resorts World Birmingham, but English breakfast is offered for a fee of GBP 19.95 for adults and GBP 9.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Genting Hotel & Spa at Resorts World Birmingham?

During your stay you can enjoy the 538 square-foot casino on site, featuring 30 slot machines and 10 gaming tables.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Genting Hotel & Spa at Resorts World Birmingham?

Free parking is not available at this hotel. Self parking is available for GBP 20 per night.

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Genting Hotel & Spa at Resorts World Birmingham features an indoor pool.

Does Genting Hotel & Spa at Resorts World Birmingham have a restaurant?

Yes, there are 18 restaurants on site.

Does Genting Hotel & Spa at Resorts World Birmingham have a spa?

This hotel has a spa, which features facials, body treatments, and massages.

How close is Genting Hotel & Spa at Resorts World Birmingham to downtown Birmingham?

Genting Hotel & Spa at Resorts World Birmingham is 7.7 mi away from Birmingham.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1003 reviews
Rating 8 - Good. 166 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Lovely room. Lovely staff. Great location. Can’t fault it.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome great amenities in the room
Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

8/10 Good

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is the highlight. Food and shopping all in one place helps.
Stayed 1 night in Jan 2026

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities
Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as some chocolates as a treat! The care and attention was just so sweet and really set this hotel apart.
Stayed 1 night in Jan 2026

10/10 Excellent

bob

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew, London

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, spacious and perfect for the three of us. The Staff were excellent, friendly and helpful at all times. Parking and a stocked mininbar were included in the price. Would definitely recommend.
Stayed 2 nights in Jan 2026

2/10 Terrible

Mikhail

Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Room was great, staff were lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 1 night in Jan 2026

6/10 Okay

Martin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for one night as we were attending the NEC. The hotel was the closest to it. We found the room nice and clean but the noise of some music way past 1.30 am was not ideal. Couldn’t sleep very well due to this. The mattress protector far too big for the bed and ruffled up all night, quite annoying. Breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Alyosha

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing. The staff and all everything is perfect! Highly recommend !!
Stayed 1 night in Jan 2026

8/10 Good

Micaiah

Traveled with family
Liked: Staff & service, amenities
The room was a little dirty, found a nail and there were some marks on the table. Spa charger £15 each for a robe. Reception staff were very friendly. Location was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Beatriz

Stayed 1 night in Jan 2026

10/10 Excellent

Kaysar

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room, very well equipped and great value.
Stayed 1 night in Jan 2026

8/10 Good

Linzi

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice rooms and food but everything else felt too small for the size of the property. Couldn’t get a seat in the bar, a lounger in the spa and constantly waiting to use facilities in the spa
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, luxurious! Better than expected. Very happy
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities
Headed in early to avoid storm and staff checked me in quickly and easily. Hotel is spotless and spa lovely.
Stayed 1 night in Jan 2026

8/10 Good

Teresa

Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

4/10 Poor

Joelle

Liked: Cleanliness, staff & service, amenities
Whatever could go wrong went wrong. We spoke to someone on the phone who had booked us into the spa, so me and my partner got ready and went all the way down to the spa for them to tell us its fully booked after stating we could go down. Not to mention she is pregnant also. So we then went back upstairs and then had to come back an hour later, meaning we then had to push back our dinner reservations otherwise we’d not have time to go. Ruining plans Then theres the food. We ordered room service. Which took past 45 mins to arrive. It was so late they had to remove the tray charge. And then once it arrived the most we could eat was the bread as all the meat was raw and not cooked properly. Then lastly there is the parking. Despite me reconfirming if my parking was validated to three different staff members i was still not let out at the parking gate and told to wait their with my hazard lights for almost 10 minutes whilst my story was verified by the controller. I then had to call the hotel AGAIN myself and put my phone on loudspeaker so the control could here and let me through. I had a que of ppl behind me also. This was an absolute shambles. The only silver lining amongst all these issues was the staff. The staff were very understanding and very accommodating and very helpful in resolving my issues once they arise however paging such prices i don't really expect those issues in the first place.
Chicken was raw and food arrived after 1 hour
Stayed 1 night in Dec 2025