I stayed on two separate occasions and it's always been great. Although you do have to climb a few stairs to get to your room, and the pluming system is a little old, due to the building age, it's an amazing place.
The staff are friendly. They offer the standard complementary tea and coffee, but also go the extra mile by offer cococnut ice cream. Along with a entertainment common room with computers for use,they also have a communal kitchen and dining area for use. Your more than welcome to cook your own meals, and have a nice dinner in that doesn't involve delivered greasy fast food if you've had a big day.
For special occasions, they even hold a dinner party for all guests, involving FREE FOOD. They spend the whole day cooking the you enjoy and eat, although if your pottering around the hostel they always welcome a helping hand.
It is a little out of the way, but it's nicely located close to the MRT station so i found getting around was super easy.