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Quality Inn

Property class: 2.5
Newport News hotel in North Newport News area

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Photo gallery for Quality Inn

A hotel breakfast area with a counter, seating, and artwork on the walls.
A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a towel rack.
A hotel lobby with a seating area, a reception desk, and a large window providing a view of the outside.
A hotel lobby with seating areas, a television, and large windows.
A hotel with a covered entrance, multiple windows, and a parking lot.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
16890 Warwick Blvd, Building B, Newport News, VA, 23603
  • Place, Fort Eustis
    ‪12 min walk‬
  • Place, U.S. Army Transportation Museum
    ‪17 min walk‬
  • Place, Busch Gardens Williamsburg
    ‪11 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, and a door.

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel bathroom with a sink, mirror, and shower.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a towel rack.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Newport News

North Newport News stay.Your stay at this North Newport News hotel places you within 3 miles (5 km) of Lee Hall Mansion and Newport News Park. Fort Eustis and Bounce House are also within 6 miles (10 km).

What's nearby

  • Fort Eustis - 12 min walk - 0.7 miles
  • U.S. Army Transportation Museum - 17 min walk - 0.9 miles
  • Busch Gardens Williamsburg - 11 min drive - 10.1 miles
  • College of William and Mary - 18 min drive - 15.2 miles
  • Naval Station Norfolk - 44 min drive - 36.3 miles

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 11 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Soprano Italian Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn

Newport News hotel in North Newport News area
Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn.

This Newport News hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 4 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Mulberry Inn Hotel
Mulberry Inn Newport News
Mulberry Inn Hotel Newport News
Comfort Inn Newport News/Williamsburg East

Frequently asked questions

How close is Quality Inn to the airport?

Quality Inn is 6.6 mi (11-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on Nov 29, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn have an airport shuttle?

Airport shuttle services are not available at Quality Inn.

How close is Quality Inn to the beach?

This hotel is 8.8 mi (13-min drive) from Yorktown Beach and 9.8 mi (18-min drive) from Kingsmill Beach. Don't forget your sunscreen!

Does Quality Inn offer free breakfast?

Quality Inn offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Quality Inn?

No, there is no casino at this hotel.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Quality Inn?

This hotel offers free extended parking.

Does Quality Inn have a pool?

Quality Inn does not have a pool.

Does Quality Inn have a spa?

There are no spa services available at this hotel.

How close is Quality Inn to downtown Newport News?

Quality Inn is 8 mi away from Newport News.

Quality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 312 out of 918 reviews
Rating 8 - Good. 245 out of 918 reviews
Rating 6 - Okay. 147 out of 918 reviews
Rating 4 - Poor. 92 out of 918 reviews
Rating 2 - Terrible. 122 out of 918 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service
Close stay for my visit to Ft. Eustis and the staff was really helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was across the road at adjacent motel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Yorktown was great. The motel was close to the attractions we were visiting. Great scenery along The James River.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
They staff was pleasant and helpful. The accomodations, for the value, were on par. Basically, I paid for what I received and my needs were met. Yes, I would stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Parking was tight
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate parking and the stay was very comfortable
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in we were given a room on the 2nd floor. The smell in the room was terrible, musty. I went over to open the window and there was standing water on the window sill. Went down to the desk and asked for another room. Was given a better room on the lst floor, but they had been painting rooms next door to us and there was a strong paint smell. Breakfast was minimal, only cereal and waffles. The regular coffee was gone. The juice machine had standing water in the tray and spilling on the floor. The tables and the floor were dirty. No one was at the desk to ask about coffee. I would never stay here again.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty, front desk not helpful, breakfast was abysmal.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Very little selection for breakfast, coffee and cups was hit and miss. Front desk attendant barely around.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled of mildew, carpet dirty, shower rust stains. One night of uncomfortable sleep.! Never stay there. Better off in your car!
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, don’t stay here!!!!
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is just old and heavily used. odor in the room. the breakfast was awful too!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, breakfast was ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and parking was great. A few renovations are going on at this time to continue to improve this hotel. My family was happy about the pricing and friendly staff. The breakfast was great and there are security cameras around the building to help customers feel safe.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A NIGHTMARE FULL OF FLIES AND BED BUGS!!!! LEFT EXTRA EARLY DUE TO WAKING UP WITH BUGS ON MY PILLOW AND MY SHEET! The nastiest hotel I have ever set foot in
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
We stayed for 2 days. There were some issues. The location was good. The parking was good. The room was clean but the toilet seat in the bathroom was broken. The air conditioner was loud and due to the heat it had to be on. The water pressure in the shower was good but the sink water pressure was low. The front desk staff were kind and the hotel housekeeper was friendly. We woul probably give it a try again.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Bring your own shampoo and toiletries
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to request the management to change the bedding, bring clean towels, toiletries, and the TV never worked...rating from 1 to 10...I'd give it a Zer0!!!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost efficient and reasonable services. Mattress was firm; therefore, I did not have any pain in my neck and back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but the tub would get easily clogged and took forever to go down, food was ok a little disappointing that the breakfast was small, I wish they would put better pillows and blankets the blanket was a bit rough. Otherwise the hotel was nice.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got bedbugs. Room smelled terrible. Big stains in the carpet
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I was traveling for and was able 2 get a room and get checked in easily by friendly staff and the room was clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Perfect
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The entire first floor smelled a stinky bathroom. The elevator was broken and the put me on the 5th (top) floor.
Stayed 2 nights in Jun 2026

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