City center stay
At this Newport News motel, you'll be within 3 miles (5 km) of Patrick Henry Mall and 6 miles (10 km) of Christopher Newport University. Boo Williams Sportplex is within 6 miles (10 km) and Hampton Roads Convention Center is within 9 miles (15 km).
This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and laundry facilities and free newspapers are also offered.
Jul 5, 2022 by Manager
Hello Helene, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines especially during this pandemic, we would appreciate if this things can be reported to us as we do not want this to happen again.
Aug 8, 2021 by Manager
We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We hope to see you again and that you'll finally be truly impressed with our improvements. Thank you!
Jul 7, 2020 by Manager
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Mar 3, 2020 by Jay
Thank you for taking time out and completing the survey, we appreciate the feedback and your loyalty to our property. We look forward to seeing you soon!
Aug 5, 2019 by Jay
We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your feedback. Thank you,
Jul 14, 2019 by Jay
Thank you for your review of our property! I would like apologize with the issue you had with our staff. I would like to say we have a great staff but I will discuss the issue with the staff, so thing like this wont happen in the futrue. If there is anything we can do for you in the future, please do not hesitate to let us know
Jun 23, 2019 by Jay
First I would like Thank You for staying with us. We would like to apologize with the issues you had at our property. We did have the Maintenance manager look over the T.V. and did not find any issues. Again we do apologize, if you have any questions please give us a call. Thank you
Public spaces have free WiFi. Business amenities include a business center and a meeting room. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly City Center Inn Newport News - Hampton. Free self parking is available. This Newport News motel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking , Free RV, bus, truck parking
City Center Inn Newport News - Hampton offers 59 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 30-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the motel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.