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Malmaison York

Property class: 4
4-star hotel near Shambles

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Photo gallery for Malmaison York

Rooftop terrace
Reception
In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(106 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

9.2 out of 10
Wonderful
(39 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

9.4 out of 10
Exceptional
(16 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

9.4 out of 10
Exceptional
(32 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | In-room safe, desk, soundproofing, iron/ironing board

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

7.6 out of 10
Good
(5 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

York

Bishophill stay.Within a 10-minute walk of this Bishophill hotel, you'll find York Minster and Shambles. Yorkshire Museum Gardens and York Central Library are also within half a mile (1 km).

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 64 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Malmaison York - ‬1 min walk
  • ‪The Rise - ‬2 min walk
  • ‪The Dubliner - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Malmaison York

4-star hotel near Shambles
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
Novotel York Centre
Fishergate
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,008 reviews
$83 nightly
The price is $99
Apr 19 - Apr 20
Total with taxes and fees
Novotel York Centre

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

How close is Malmaison York to the airport?

Malmaison York is 30.6 mi (64-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

How much does it cost to stay at Malmaison York?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Malmaison York on Apr 26, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison York have an airport shuttle?

Airport shuttle services are not available at Malmaison York.

Does Malmaison York offer free breakfast?

Free breakfast isn’t provided at Malmaison York, but English breakfast is offered for a fee of GBP 27 for adults and GBP 13 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Malmaison York?

No, there is no casino at this hotel.

What time is check-in at Malmaison York?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Malmaison York?

Free parking is not available at this hotel. Self parking is available for GBP 27.50 per night.

Does Malmaison York have a pool?

Malmaison York does not have a pool.

Does Malmaison York have a restaurant?

Yes, there are 2 restaurants on site.

Does Malmaison York have a spa?

There are no spa services available at this hotel.

How close is Malmaison York to downtown York?

Malmaison York is 0.3 mi away from York.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 762 out of 1298 reviews
Rating 8 - Good. 323 out of 1298 reviews
Rating 6 - Okay. 135 out of 1298 reviews
Rating 4 - Poor. 51 out of 1298 reviews
Rating 2 - Terrible. 27 out of 1298 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities
Great food, lovely stay will be back again
Stayed 3 nights in Dec 2025

6/10 Okay

Carl

Liked: Cleanliness, amenities, property conditions & facilities
nice room…only thing was one of the taps sprang a leak so rooms dressing area tops were awash with water when we returned, night porter was helpful as we had used all our towels to soak it up, very young staff on reception dismissive at best next morning…slightly annoying thing was all the guests were required to pay an additional £25 each to be able to gain access if wanted a just a drink in the sky bar before heading out, luckily we met up with friends at theirs in York to welcome in new year…as a paying/staying guest who wasn't actually eating and paying £160 plus each in roof restaurant you would still think access would be included as was main reason booked there , to have a drink before heading out …?
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Photos mislead there would be a view of the minster from the room but there was not. Bathroom was very open and not private. Needs instructions in the room on how to operate the lights. Breakfast was average.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff on arrival. Great room with loads of space. Bright and airy. Room had all amenities we needed. The breakfast was really excellent. Thanks for a lovely stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, wonderful breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Akash

Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms Well stocked bar
Stayed 1 night in Jan 2026

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities
Clean, well maintained hotel. The reception was all Xmas decorated lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Comfortable. Good location.
Stayed 1 night in Jan 2026

8/10 Good

Phill

Room was up to a decent standard and appeared clean but
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Staff were all efficient and personable
Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Great location if travelling by train. Breakfast had an amazing choice but expensive. Rooms need a bit of attention and a redecorate, and dusty / dirty in places. Lighting controls need an explanation card in the room as found out how to use them from Trip Advisor Reviews! from Trip
Stayed 1 night in Jan 2026

10/10 Excellent

Callum

Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, good service and ideal location
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
All of the above and the location was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

6/10 Okay

Vincent

Stayed 3 nights in Dec 2025

4/10 Poor

Julie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Always wanted to stay at Malmaison but am very disappointed now. We had very small, basic room- very dark, shabby and not very clean. So dark, couldnt see to make drinks, put on make-up etc. Beds comfy. Asked for nice view if possible but had side view of opposite building with scaffolding. Continental breakfast fabulous but cooked to order breakfast arrived cold and we had to return it. Overall, wouldnt return as i feel it is overrated and overpriced.
Stayed 1 night in Dec 2025

6/10 Okay

Greg

Disliked: Cleanliness
The room was very tight and the counters were not clean. I could also tell the countertops were pretty beat up.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter.
Stayed 2 nights in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel is in an ideal location. However our aircon/heating didn’t work. Reported it to reception and nothing was done about it making sleep very difficult for the 2 nights of our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

Hayley

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Couldn't fsult the place
Stayed 1 night in Dec 2025