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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel near Novant Health Forsyth Medical Center in Winston-Salem

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Lobby
Seasonal outdoor pool
Courtyard
Desk, blackout drapes, iron/ironing board, free WiFi
Free daily self-serve breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Medical Park Hospital
    ‪2 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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Lobby

Sleep Inn Hanes Mall

Williamsburg Square
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,000 reviews
$72 nightly
The price is $81
Feb 25 - Feb 26
Total with taxes and fees
Sleep Inn Hanes Mall

About the neighborhood

Winston-Salem

Heart of Winston-Salem.Within a 10-minute walk of the hotel, you'll find Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 miles (5 km).

What's nearby

  • Novant Health Medical Park Hospital - 2 min walk - 0.1 miles
  • Novant Health Forsyth Medical Center - 5 min walk - 0.3 miles
  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 12 min walk - 0.7 miles
  • Wake Forest University - 9 min drive - 6.5 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Golden Corral - ‬18 min walk
  • ‪Hero House - ‬12 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center in Winston-Salem
Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
  • 146 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • ATM
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Sleep Inn Hanes Mall
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,000 reviews
$72 nightly
The price is $81
Feb 25 - Feb 26
Total with taxes and fees
Sleep Inn Hanes Mall

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 26 and close September 04.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

How close is Quality Inn & Suites Hanes Mall to the airport?

Quality Inn & Suites Hanes Mall is 7 mi (12-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Feb 24, 2026 start from $55.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Hanes Mall.

Does Quality Inn & Suites Hanes Mall offer free breakfast?

Quality Inn & Suites Hanes Mall offers free self-serve breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn & Suites Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Quality Inn & Suites Hanes Mall?

This hotel offers free self parking.

Does Quality Inn & Suites Hanes Mall have a pool?

Quality Inn & Suites Hanes Mall features a seasonal outdoor pool.

Does Quality Inn & Suites Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Hanes Mall to downtown Winston-Salem?

Quality Inn & Suites Hanes Mall is 3.4 mi away from Winston-Salem.

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 270 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 125 out of 1002 reviews
Rating 2 - Terrible. 174 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2025

2/10 Terrible

Yves

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty floor, bugs in the room
Stayed 1 night in Nov 2025

2/10 Terrible

Luke

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty cigarette smell in my room and coffee pot is broken. Girlfriend’s room hair blower didn’t work. Both rooms. Red renovation and updates.
Stayed 2 nights in Nov 2025

6/10 Okay

Victoria

Traveled with family
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Everything was great and i will b coming back again
Stayed 1 night in Nov 2025

10/10 Excellent

Connie

Liked: Amenities, property conditions & facilities
Very clean,warm,quiet-staff nice!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jixiang

Stayed 2 nights in Nov 2025

10/10 Excellent

Krishna

Stayed 1 night in Oct 2025

2/10 Terrible

Harry

Stayed 5 nights in Oct 2025

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Floor in my room filthy. Sink did not drain. Shower head busted. Tv didn't work. Trash bags piled in halls every where. Dog poop on staircase. The breakfast room was ridiculously small. The hotel should use all the restaurants space and light it up. Only a very small space was used. Never stay there again! The staff was friendly
Stayed 5 nights in Oct 2025

6/10 Okay

Carrie

Traveled with family
Liked: Cleanliness
Waiting for $100 deposit back
Stayed 2 nights in Oct 2025

10/10 Excellent

Jody

Stayed 1 night in Oct 2025

6/10 Okay

Terry

Stayed 1 night in Oct 2025

2/10 Terrible

Yesenia

Disliked: Cleanliness, property conditions & facilities
Room was filthy, staff unfriendly, and “free breakfast” horrible
Stayed 1 night in Oct 2025

4/10 Poor

Tierra

Disliked: Cleanliness, amenities
I’ve stayed at this hotel a few times over the years, and this was by far the WORST experience. Some of the rooms have been renovated, but the one i received wasn’t. It was kinda dirty and one of the pillows looked like it had blood on it smh. The breakfast was trash. Definitely won’t stay here ever again.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Disliked: Property conditions & facilities
None of the ice machines were working. The bathroom in the room could use a desperate upgrade. The tub faucet handle kept falling off. The floor and walls in the bathroom were dirty.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait 15 mins for clerk who was away from the desk at check in. The room bathroom had hair on the counter. The hotel would not provide extra towels or blankets at check in. “The laundry was closed.”
Stayed 1 night in Oct 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced
Stayed 1 night in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025

10/10 Excellent

Tenaya

Stayed 1 night in Oct 2025

4/10 Poor

Damien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2025

6/10 Okay

Thelma

Traveled with family
Well the overall stay wasn’t too bad but I think that there’s some remodeling going on and if I know that I would’ve booked another motel I didn’t realize he had outside stairs because because my sister and I are older and that didn’t help our getting around to the room very helpful and he gave me a piece of paper that’s supposed to show you what to do about the TV and it was so faint where they copied so many times that you couldn’t really know what to do so we had no TV we had no phone. It was dead so we couldn’t call the desk and I hope that the one that we stayed in is going to be remodeled it needs new carpet, but for the price in the overnight one day it was OK, but I can’t say that I would stay in a quality motel again unless it’s a newer one with a elevator.
Stayed 1 night in Oct 2025

4/10 Poor

Brandon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was the best part but all sweet. Not a smoker and was put in a smoking room that was so nasty and had bullet holes in the walls. Me and my kids did not feel safe here at all. One staff member was willing to help us the next day after we had to stay in the nasty room one night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jalen

Stayed 1 night in Oct 2025

2/10 Terrible

PAUL

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had roaches in the room!!!
Stayed 2 nights in Oct 2025