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"Overall facility was very nice, unfortunately there is an airport nearby so location of facility appears to be right over runway path with a lot of ai ... " More

By a verified traveler on Thu 12 Jul 2018

Hotel Description

4-star ski hotel near Purchase College

Skiing getaway

Within 2 miles (3 km) of this Rye Brook hotel, you'll find Purchase College and Donald M Kendall Sculpture Gardens. Performing Arts Center at Purchase College and Manhattanville College are also within 3 miles (5 km).

9-hole golf course

This smoke-free hotel features a golf course, a nightclub, and 2 restaurants. Traveling on business? Take advantage of the 15 conference rooms, business center, and valet parking. Enjoy the 2 indoor tennis courts and get free self parking.

WiFi, satellite TV

In addition to TVs with satellite channels, the 369 guestrooms offer WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Nov 1 - Nov 2

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Doral Arrowwood ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doral Arrowwood

Everyone (15) Couples (2) Family (4)
4 out of 5
Location and price thanks. Nice property and convenient.

Posted by on Sep 30, 2019

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2 out of 5

Posted by on Sep 24, 2019

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3 out of 5

Posted by on Sep 22, 2019

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4 out of 5
I didn't like that there was no bar fridge in my room, and had to order one from the front desk. That was my only complaint

Posted by on Jul 10, 2019

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3 out of 5
The location was good, pool was small - it was okay. Nothing amazing.

Posted by on Jun 28, 2019

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5 out of 5
It was well kept, clean quiet I wish there was a fridge in the room

Posted by on Jun 17, 2019

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1 out of 5
Pool was good. Our party booked the s’mores package which apparently only happens on the weekends. That wasn’t noted on the website when we booked. Everything that came with the package we had to ask for nothing was provided to us. Like our 2 drinks (apparently we were supposed to be given cards at the front desk). The bartender wanted us to go back to get the cards from the front desk even though we had just left there asking them about the drinks. The Pub was horrible. The bartender didn’t come out from behind the bar to take our order. We were sitting at a high top table. He slid our drinks to us. So we had to get up and get them ourselves. Ten percent was supposed to be taken off the food bill. We had to ask for that too (also part of our package). Also, they had us staying on the first floor. It’s was freezing! Had to crank the heat. Barley any covers on the bed. Called and complained so they moved us at 10 PM. It was one thing after another. Honestly, not at all what I expected from Doral Arrowwood! I’d never stay here again!

Posted by on Feb 21, 2019

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Comment from Hotel Management

Feb 25, 2019 by DA

Dear Guest, It was a pleasure to have you with us and we thank you for sharing this feedback about your recent experience. While we are so happy to learn that you loved our pool, we regret that there were other details which fell below your expectations. We would like to extend our apologies for this and hope to one day welcome you back for a much more cherished experience. Until then! Warm Regards, Doral Arrowwood

4 out of 5
The staff were super nice and helpful. The shuttle service is free, which was great as I didn't have a car. The rooms were very nice and lots of space. The elevators were slow and just seemed old. There was no price-conscious cafe. The pub was a little pricey and the buffet restaurant was expensive. If you're not a big eater, it's not worth it. Most hotel restaurants are a little more expensive, but there wasn't a place nearby to go to as an alternative. However, they let me check out a little later with no charge, and the fitness center was no charge. Overall a nice hotel.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 20, 2019 by DA

Dear Guest, We are so happy that your overall visit to our hotel was absolutely wonderful and we thank you for sharing this review. As you have shared, our property offers many amenities for our guests to enjoy and we are so happy that you found your accommodations to be very spacious as well. It is our sincerest hope that you are already planning your return as we would love to see you again. Warm Regards, Doral Arrowwood

5 out of 5

Posted by on Jan 16, 2019

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Comment from Hotel Management

Jan 18, 2019 by DA

Dear Guest, Your 5-star recommendation means the world to us and we thank you for sharing it. Hurry back soon! Warm Regards, Doral Arrowood

1 out of 5
The Hotel was hosting a conference. I was not advised in advance or at check in that there were no room service, or restaurant services during my stay. The Hotel knew well in advance that this was the case. The Hotel has no convenience store. When asked where I was supposed to eat the front desk I advised to call Uber. The day of checkout I was sick and requested a late check out. This was done reluctantly with at $50 room cleaning fee charged even though the room was not cleaned prior to my leaving. To say the least I am not happy.

Posted by on Dec 29, 2018

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Comment from Hotel Management

Jan 8, 2019 by DA

Dear Guest, It was a pleasure to have hosted you and we thank you for taking the time to share your thoughts with us. While we trust that you enjoyed our scenic property, we regret that there were other details of your reserved accommodations which disappointed you. It is our sincerest hope that you might consider visiting us again in the months ahead as we would love nothing more than the opportunity to impress you. Warm Regards, Doral Arrowwood

Property Features

During the winter, enjoy onsite recreation like sledding and return when the snow melts for a round of golf at the onsite golf course. After a day on the snow, relax in the spa tub and take invigorating swims in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar or mingle with other revelers at the onsite nightclub. There are 2 restaurants on site, along with a snack bar/deli. WiFi is available in public spaces for a fee. This ski hotel also offers indoor tennis courts, a health club, and outdoor tennis courts. Self parking is free. This 4-star Rye Brook hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 70000 sq m of conference space
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: White Plains, NY (HPN-Westchester County) (5.3 km / 3.3 mi)
  • Train station: White Plains Metro-North Railroad Station (8.2 km / 5.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Doral Arrowwood offers 369 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Rye Brook hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 11 AM.

Atrium - This restaurant serves breakfast, brunch, lunch, and dinner.

The Pub - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Mulligans Outdoor Cafe - This restaurant serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Pool Bar - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including outdoor tennis courts, indoor tennis courts, and a health club. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Mountain biking nearby
  • Volleyball on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Sledding on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 for adults and USD 10.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 8.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 8.95 per night (rates may vary)
  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrowwood
  • Arrowwood Doral
  • Doral Arrowwood
  • Doral Arrowwood Hotel
  • Doral Arrowwood Hotel Rye Brook
  • Doral Arrowwood Rye Brook
  • Doral Arrowwood Westchester County, NY - Rye Brook
  • Doral Arrowwood Hotel
  • Doral Arrowwood Rye Brook
  • Doral Arrowwood Hotel Rye Brook

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/White-Plains-Hotels-Doral-Arrowwood.h16620-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.