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4.3 out of 5

"The towels were extremely rough to use on skin, likely from harsh bleaching and/or overuse. " More

By a verified traveler on Tue 21 Nov 2023

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Hotel Description

Waterloo guestrooms with free WiFi

Near the airport

Within 2 miles (3 km) of this Waterloo hotel, you'll find MercyOne Waterloo Pain Management and MercyOne Waterloo Podiatric Care. MercyOne Waterloo Emergency Care and Lost Island Waterpark are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room Apr 3 - Apr 4

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Days Inn & Suites by Wyndham Waterloo ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Days Inn & Suites by Wyndham Waterloo

Everyone (3) Couples (1) Family (5)
5 out of 5
The towels were extremely rough to use on skin, likely from harsh bleaching and/or overuse.

Posted by on Nov 21, 2023

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Comment from Hotel Management

Nov 23, 2023 by Manager

Hello James,Thank you for your feedback regarding the towels. We regret to hear that you found them to be rough. We constantly strive to provide the best guest experience and will address this matter with our housekeeping team. Your comments are valuable to us as we continue to revamp our services.

3 out of 5
Was not able to regulate the heat in our rm at all rm 141. Had to call front desk to turn heat on. They used a remote n then took it with them so we couldnt turn temp down. Got very warm n uncomfortable sleeping.

Posted by on Oct 29, 2023

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Comment from Hotel Management

Oct 30, 2023 by Manager

Hello Laura,Thank you for sharing your feedback regarding the issue with regulating the heat in Room 141. We apologize for any inconvenience caused during your stay. We appreciate you bringing this to our attention and will address it promptly to ensure our future guests have a comfortable experience.

4 out of 5
The staff was friendly and the room was clean and comfortable.

Posted by on May 29, 2023

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Comment from Hotel Management

May 30, 2023 by Manager

Hello Judy,We can't thank you enough for sharing your feedback with regards to our staff and comments about our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

5 out of 5

Posted by on May 20, 2023

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Comment from Hotel Management

Jun 12, 2023 by Manager

Hello William,Thank you so much for the incredible rating. We look forward to your next visit.

2 out of 5
Room was not very clean. Condom wrapper on floor. Curtains and shower curtain were filthy (some spots looked like possibly blood). No batteries in remote. Room was smelly. When we told front desk, they didnt seem to care. We feel we should have been offered a reduced fee for our stay.

Posted by on May 21, 2022

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Comment from Hotel Management

Jun 10, 2022 by Manager

Hello Natalie, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4 out of 5
Comfortable beds, nice enough breakfast. There seemed to have been some issues with damp carpeting throughout the hotel. We found a few items left in the room from previous guests.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 28, 2021 by Manager

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our breakfast as well as our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2 out of 5
There was something wrong at the hotel. They had fans and dehumidifiers in all the hallways. Everything in the room and the entire hotel felt damp. Would have been nice to be warned about the issue before we booked.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Manager

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4 out of 5
The property was nice. The breakfast was good and the staff was polite.

Posted by on Mar 5, 2019

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Comment from Hotel Management

Mar 6, 2019 by Manager

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4 out of 5
Very convenient location for everything we wanted to do that weekend. Disappointed there was no hottub but the pool was nice. Weakest point was probably breakfast—the eggs were spongy circles and the roll was a dry packaged sweet roll. The waffle was good as was cereal & biscuits & gravy. So overall I can’t complain too much!

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Manager

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our location and pool. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

5 out of 5

Great Place to Stay

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Friendly Staff. Great Facilities updated in the past two years with new furniture. Pool and breakfast in the morning for those who want to stay with the family.

Posted by on Jan 19, 2012

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About the Days Inn & Suites by Wyndham Waterloo

Location 1809 Laporte Road, Waterloo, IA 50702

Property Features

Days Inn & Suites by Wyndham Waterloo offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. The business-friendly Days Inn & Suites by Wyndham Waterloo also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Waterloo hotel is smoke free.

  • 111 guestrooms or units
  • 2 levels
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Days Inn & Suites by Wyndham Waterloo offers 111 accommodations with complimentary newspapers and coffee/tea makers. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Waterloo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Waterloo Hotel
  • Days Inn Waterloo
  • Days Inn Wyndham Waterloo Hotel
  • Days Inn Wyndham Waterloo
  • Days Inn Suites Waterloo
  • Days Inn & Suites by Wyndham Waterloo Hotel
  • Days Inn & Suites by Wyndham Waterloo Waterloo
  • Days Inn & Suites by Wyndham Waterloo Hotel Waterloo

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.