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Hotel Description

Family-friendly 3.5-star resort near West Okoboji Lake

In entertainment district

You'll find West Okoboji Lake and Arnolds Park within 2 miles (3 km) of this Arnolds Park resort. East Okoboji Lake and 'Boji Splash Indoor Waterpark Okoboji are also within half a mile (1 km).

Water park, dining

A water park, a 24-hour gym, and a restaurant are all featured at this smoke-free resort. Bring the family and enjoy the lazy river, children's pool, and waterslide. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 144 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Phones, ironing boards, and desks are also available. Limited housekeeping is available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Dec 6 - Dec 7

Superior Room (Lake Front Condo)

Bed Count 1 King Bed Maximum Occupancy 12 Max

Superior Room (Condo)

Bed Count 1 King Bed Maximum Occupancy 12 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Condo, 4 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 10 Max

Condo, 3 Bedrooms (Lakefront, Larger)

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Bridges Bay Resort ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bridges Bay Resort

Everyone (3) Family (6)
2 out of 5
This was a disappointment. Check in was good and went good. Our room was nice and ready to go. But the issue was they are short staffed. We stayed for two days and pool and water park area was never open. Part of paying for the room was two passes for the pool area and we never even got to use them. We also ate the restaurant and the food was not great either. Some of the food was burnt. Not sure I would stay again here. We did feel bad for the staff. They were nice as you can expect with shortage of people.

Posted by on Sep 13, 2021

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Comment from Hotel Management

Oct 3, 2021 by Kyle C- Rooms Operations Manager

Thanks for your business and feedback.

2 out of 5
Only one pool open and lifeguards were half asleep yet we paid full price.

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 24, 2021 by Kyle C- Rooms Operations Manager

Sorry you didn't enjoy your stay. he pool information is clearly posted everywhere.

5 out of 5
absolutely Love and the especially lake from the resort,💕

Posted by on May 16, 2021

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Comment from Hotel Management

May 16, 2021 by Kyle C- Guest Services Director

Thanks so much for your business and review.

2 out of 5
We didn't have the greatest experience. The General Manager had no personality or hospitality. No hot water, fridge was broken, no carts available for luggage, dirty rooms (you could see the dust everywhere), beds were uncomfortable and they had the smallest pillows in the room.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 8, 2021 by Kyle C- Rooms Operations Manager

I'm so sorry you did not enjoy your stay. I did not hear of any of these issues. Please feel free to to discuss these issues with me. Thanks for your business.

5 out of 5
Really liked the 3 bedroom condo we stayed in. Nice set-up.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 10, 2019 by General Manager

We appreciate you staying with us. We look forward to your next visit.

1 out of 5
I looked at this property as a possible package with my flight on May 23, 2019. I thought that I was only making a flight reservation and never got a confirmation for a Bridges Bay stay. I made other separate reservations at an AIRBnb in Arnolds Park. About a week before my trip I got an email stating that I had a reservation for Bridges Bay. I immediately called to cancel and the young woman at the reservation desk at Bridges Bay assured me that it was canceled and I was fine. Reviewing September's bank statement I find that I have been charged the full amount of the stay on 9/11. On calling Bridges Bay they say that they cannot find my cancellation and that I must go through Expedia. I called Expedia and they say the reservation went through on Travelocity. I called Travelocity and they referred me back to Bridges Bay who cannot find the cancellation. Travelocity says it's not their fault and now I must dispute this through my bank. Poor service, poor record keeping on the part of Bridges Bay. Terrible service for something that I never got to experience and now never want to experience. Expensive lesson in using the internet.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Nov 29, 2019 by General Manager

AIRBnb/VRBO/HomeAway are individual owner(s) who rent out their property on the Bridges Bay campus. Bridges Bay Resort is the same property as the indoor waterpark/outdoor pool with swim up bar. Sorry for inconvenience or confusion. Feel free to call us with questions or concerns. Safe travels.

5 out of 5

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by General Manager

Thank you for staying with us.

5 out of 5
It was nice to have all the amenities for the kids such as the water park, basketball court, arcade, etc. the condition of the rollaway bed was poor but that was a small inconvenience. Overall our stay was excellent.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 20, 2019 by General Manager

Thank you for staying with us.

4 out of 5

Posted by on Mar 9, 2019

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Comment from Hotel Management

Nov 25, 2020 by Kyle C- Guest Services Director

Thanks for your business and feedback have a great day.

2 out of 5

Nice enough

Nice waterpark but very small outdoor pool. Had to pay $10 just to go in pool area with kids, plus only two wristbands per room, others were extra $10. Mold on shower curtain and tiles, plus shower scum in both rooms. Three bugs in one room. Doors didn't shut tight, little worried about someone being able to get into room easily. No breakfast. :-(

Posted by on Aug 14, 2015

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Comment from Hotel Management

Nov 25, 2020 by Kyle C- Guest Services Director

Thanks for your business and feedback have a great day.

Property Features

Bridges Bay Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. There's an onsite 24-hour business center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Bridges Bay Resort. Self parking is free. This 3.5-star Arnolds Park resort is smoke free.

  • 144 guestrooms or units
  • 4 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bridges Bay Resort offers 144 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Bracco Waterfront Grill - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge), a lazy river, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 5 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that during the off season guests can access the water park Friday at 4 PM through Sunday at 5 PM. The park is closed Monday through Thursday in the off season.

Each room includes 2 waterpark/pool passes valid for the entire stay (during waterpark hours). Additional passes are available for a fee.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 5 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Facilities fee: USD 10 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Bridges Resort
  • Bridges Bay
  • Bridges Bay Arnolds Park
  • Bridges Bay Resort
  • Bridges Bay Resort Arnolds Park
  • Bridges Bay Resort Resort
  • Bridges Bay Resort Arnolds Park
  • Bridges Bay Resort Resort Arnolds Park

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.