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Grand Harbor Resort and Waterpark

3.5-star property
350 Bell St, Dubuque, IA 1-855-201-7819
3.5 out of 5
See all 25 travelocity Reviews

"We enjoyed the location of the hotel, on the riverfront and a short walk to downtown! " More

By a verified traveler on Tue 02 Jun 2020

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Hotel Description

3.5-star family-friendly hotel near Diamond Jo Casino, connected to the convention center

Heart of Dubuque

Your stay at this hotel will put you steps from Diamond Jo Casino and a 5-minute walk from Mississippi River. University of Dubuque and Mystique Casino are also within 3 miles (5 km).

Free water park, dining

This smoke-free hotel features free water park access, 2 spa tubs, and a restaurant. Bring the family and enjoy the lazy river, waterslide, and arcade/game room. Enjoy the gym and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 193 guestrooms also have free WiFi and flat-screen TVs. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Nov 1 - Nov 2

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Harbor Resort and Waterpark ratings based on 25 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Harbor Resort and Waterpark

Everyone (9) Family (6)
2 out of 5
Needs a lot of updates! A lot of things broken or not working. Short staffed and some were rude.

Posted by on Feb 7, 2021

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2 out of 5
The cleanliness of the place was extremely poor. They needed to maintain the floors and bathrooms a whole lot better.

Posted by on Jan 4, 2021

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1 out of 5
The night staff at the front desk was rude and unplesent

Posted by , from Mineral Point, Wisconsin on Jul 25, 2020

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4 out of 5

Posted by on Jul 14, 2020

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5 out of 5
We enjoyed the location of the hotel, on the riverfront and a short walk to downtown!

Posted by , from Illinois on Jun 2, 2020

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5 out of 5
Excellent service & Customer friendly Highly recommended to others

Posted by , from Ankeny, IA on Oct 27, 2019

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5 out of 5
it was a very neat and clean room and grounds. it was very close to every place I needed to visit.

Posted by on Oct 14, 2019

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4 out of 5
I was charged way more then anyone else in my friends wedding and am really upset about that they couldnt fix it for me.

Posted by on Aug 13, 2019

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2 out of 5
The furniture and draperies were worn out and torn. The air conditioner didn't work properly. The water park was in bad shape and needed work

Posted by on Jul 28, 2019

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3 out of 5

Posted by on Sep 17, 2018

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About the Grand Harbor Resort and Waterpark

Location 350 Bell St, Dubuque, IA 52001

Renovations + Closures

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Children's pool
  • Indoor pool

Property Features

Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 spa tubs, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1453 square feet (135 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Grand Harbor Resort and Waterpark. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 3.5-star Dubuque hotel is smoke free.

  • 193 guestrooms or units
  • 7 levels
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2002
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Lazy river
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle, and casino shuttle
  • Parking: Free self parking

Room Amenities

Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Individually-wrapped food options are available for breakfast.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Harbor
  • Grand Harbor Resort
  • Grand Harbor Resort & Waterpark
  • Grand Harbor Resort & Waterpark Dubuque
  • Grand Harbor Resort Waterpark Dubuque
  • Grand Harbor Waterpark
  • Grand Harbor Waterpark Dubuque
  • Harbor Grand Resort
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  • Grand Harbor Hotel Dubuque
  • Grand Harbor Resort And Waterpark Dubuque, Iowa
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  • Grand Harbor Resort Dubuque
  • Grand Harbor Resort Waterpark
  • Grand Harbor Waterpark Dubuque
  • Grand Harbor Resort and Waterpark Hotel
  • Grand Harbor Resort and Waterpark Dubuque
  • Grand Harbor Resort and Waterpark Hotel Dubuque

You should know

  • Grand Harbor Resort and Waterpark offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.