8/10 Good
Janet
Traveled with group
Dec 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities
First of all, I will say that the service was impeccable, from Kamal delivering us to our rooms, to the front desk always greeting us with a smile.
When I saw my room, I was ecstatic. It was the ultimate "princess" room, utterly feminine with upholstered cabinet doors and a stunning bathroom with a large tub for soaking. A king-size bed (luxurious and oh-so-comfy) and a sitting area with a love seat and 2 chairs. Just lovely. But...
I found out the next day that my headboard was against the elevator wall, and I could hear every movement of the elevator from 6:30 a.m. when breakfast started, and throughout the day. It did wake me up my first 2 days there. The second day, I flipped around so my head was at the foot of the bed, and I was able to get back to sleep.
My one complaint about the tub was more for my traveling companion, who was 79 years old and who had the room next to mine. While I found the tub luxurious, she found it anxiety inducing. The tub was high, with very difficult to navigate for an older person. She was terrified of falling. While there is room to sit and swing your legs over, the height of the tub was such that she had to slide off onto the floor and hope the mat didn't slip beneath her feet.
Breakfast was adequate, and the bar on the main level was a great place to unwind after a day of exploration, which we did each night.
On our last night, we were offered 2 highly discounted tickets to a concert at Stephansdom. Heaven!
Janet
Stayed 5 nights in Dec 2025
