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"This is the second time I've stayed at this hotel. It is the perfect location for concert goers. Unfortunately it gets too full and takes 30 minutes f ... " More

By a verified traveler on Sun 29 Apr 2018

Hotel Description

3-star eco-friendly hotel near BC Place Stadium

Downtown Vancouver stay

A stay at this Downtown Vancouver hotel places you steps from BC Place Stadium and a 5-minute walk from Queen Elizabeth Theatre. Rogers Arena and Granville Street are also within half a mile (1 km).

Nightclub, indoor pool

A nightclub, 2 restaurants, and an indoor pool are all featured at this eco-friendly hotel. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi. There's a fitness center on site, and a 24-hour front desk and a convenience store are also provided.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 302 guestrooms offer free WiFi and room service. Coffee/tea makers, hair dryers, and phones are also available.

Standard Room, 1 Queen Bed (Cozy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Nov 11 - Nov 12

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Corporate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Corporate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sandman Hotel Vancouver City Centre ratings based on 38 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandman Hotel Vancouver City Centre

Everyone (13) Couples (2) Family (5)
4 out of 5
The room was clean, quiet and spacious with all amenities and a nice view, but a bit old and the bathroom was a little cramped. The lifts are a nightmare, only 2 for the entire hotel and you need to plan at least 5 min to get out. Overall I got a discount for these 2 nights, so good value.

Posted by on Oct 3, 2019

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4 out of 5

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 14, 2019 by paul

Thank you for staying with us. We trust your stay was most enjoyable. We look forward to welcoming you back next time.

4 out of 5
Good location for exploring city. Service at hotel restaurants was TERRIBLE.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 3, 2019 by Paul

Thank you for choosing us. We agree, our central location is a good base for exploring the city and nearby attractions, hope you got to see them all. We are disappointed to read about the service you receive in the restaurant, rest assured your comments will be forwarded to the restaurant manager for follow up. We look forward welcoming you back.

1 out of 5
They put a hold on our debit card for twice the amount of our hotel room which put our account in the negative. If not for a relative loaning us money, we would have had to check out early with only enough cash for gas to get home. Would never stay there again. Upon check out today, they still have a $500.00 hold on our card.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 2, 2019 by Paul

Thank you for staying with us during your recent visit to Vancouver and for taking your time to write. All room reservation require a valid credit card to guarantee your room. On the day of arrival, the hotel may temporarily place a hold on your card to check the validity of your credit card, usually one night`s room and taxes. Upon check in, guest`s are informed and are asked to present the physical credit card as proof along with a valid Government photo ID. The credit card is then pre-authorized for the remaining balance of a guest stay including a CAD$50/day incidental deposit. These two different transactions are reflected on two separate lines on your banking statement. The total amount due is processed at check out, any remaining funds held are then released. Depending on each bank, the hold may take up to five business days to complete. We regret any inconvenience this may have caused. We look forward welcoming you back.

5 out of 5
The location was fabulous. The room was great. We swam in the pool! Soaked in the hot tub! ate in the restaurant. The views from our room were spectacular! What else can we say? We loved it.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Aug 3, 2019 by Paul

Thank you for taking the time to write and the perfect 5. So pleased to know you had a fabulous time and enjoyed everything about our hotel. Love reading your feedback and look forward welcoming you again for another fabulous time!

4 out of 5
Very nice room. Wonderful views. Layout of the hotel is a tad strange.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Aug 4, 2019 by Paul

Thank you for choosing us during your visit to Vancouver. Please to read you enjoyed the wonderful view from your room. We look forward welcoming you back soon.

3 out of 5
The location to BC Place & Rogers Arens is excellent. The elevator last are so old...add 20 minutes to go anywhere...you’ll be waiting & waiting. The halls are like saunas...so if you want to go anywhere while waiting on those elevators; you’ll be wet from sweating.

Posted by on Jun 1, 2019

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5 out of 5

Posted by on May 1, 2019

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Comment from Hotel Management

May 3, 2019 by Rockey

Thank you for a 5 out of 5 review!

4 out of 5
Central location, affordable and pleasant accommodation

Posted by on Apr 22, 2019

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4 out of 5
Check in was easy and quick. There is a real shortage of plugs in the room which made it a bit tricky with two people travelling for business to charge everything. We also had a broken lamp shade which was really sad to look at constantly. Having said that, the beds were amazingly comfortable and the rooms were really quiet at night which was greatly appreciated.

Posted by , from Victoria, BC on Feb 10, 2019

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About the Sandman Hotel Vancouver City Centre

Location 180 W Georgia St, Vancouver, BC V6B4P4

Property Features

Sandman Hotel Vancouver City Centre offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A nightclub, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Sandman Hotel Vancouver City Centre. For a fee, parking is available. This 3-star Vancouver hotel is smoke free.

  • 302 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (13.3 km / 8.2 mi)
  • Train station: Vancouver Waterfront Station (1.1 km / 0.7 mi)
  • Metro station: Stadium-Chinatown Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sandman Hotel Vancouver City Centre offers 302 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Moxies Grill and Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 10 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 25 for adults, CAD 10 and CAD 25 for children (approximately)
  • Self parking fee: CAD 23.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Rollaway bed fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sandman
  • Sandman Hotel Vancouver City Centre
  • Sandman Vancouver City Centre
  • Sandman Vancouver City Centre Hotel
  • Vancouver City Centre Sandman
  • Sandman Hotel Vancouver
  • Sandman Vancouver
  • Sandman Hotel
  • Sandman Vancouver City Centre
  • Sandman Hotel Vancouver City Centre Hotel
  • Sandman Hotel Vancouver City Centre Vancouver
  • Sandman Hotel Vancouver City Centre Hotel Vancouver

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.