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4.4 out of 5

"Gorgeous room, great location. Super chiq room, shower wall in bathroom was glass, you could see the shipyard and bay. " More

By a verified traveler on Mon 19 Mar 2018

Hotel Description

4-star romantic hotel near Canada Place

Oceanside stay

With a stay at this Lower Lonsdale hotel, you'll be within half a mile (1 km) of Lonsdale Quay Market and 3 miles (5 km) of Canada Place. Vancouver Convention Centre and Queen Elizabeth Theatre are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a terrace are also provided.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 106 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include iPod docks, minibars, and room service.

Standard Room, 1 King Bed, Mountainside

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Dec 15 - Dec 16

Superior Room, 2 Double Beds (Harbourview)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Harbourview)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Mountainside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Terrace, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pinnacle Hotel at the Pier ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pinnacle Hotel at the Pier

Everyone (8) Couples (2) Family (2)
5 out of 5
Always my first choice when staying in Vancouver. Rooms are nice and clean. Excellent views of Vancouver and great restaurants and shops nearby.

Posted by on Nov 25, 2019

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5 out of 5
Excellent location by the pier; walking distance to SeaBus.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 18, 2019 by Samuel

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great location 5 minute walk to Seabus terminal. Lots of local shops and restaurants nearby. Great views of Vancouver.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 3, 2019 by Samuel

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 16, 2019 by PM

Dear Guest, Thank you for your feedback.

4 out of 5

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 16, 2019 by PM

Dear Guest, Thank you for taking the time to give us your feedback.

3 out of 5

shitle servive

This hotel needs a shuttle service from pier to hotel and from hotel to airport

Posted by on Jul 11, 2018

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Comment from Hotel Management

Sep 2, 2018 by Brendan Stonestreet

Thank you for your feedback and we look forward to your next stay with us.

5 out of 5
Gorgeous room, great location. Super chiq room, shower wall in bathroom was glass, you could see the shipyard and bay.

Posted by on Mar 19, 2018

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5 out of 5

Nice hotel with a great location.

Easy to find and a great location, 2 blocks from the Arabia into downtown and fun events at the pier. A choice of restaurants to walk to.

Posted by on Sep 17, 2016

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5 out of 5
Excellent hotel, views were amazing!! Easy walk to pier with more equally amazing views. Easy Acess to taxis.The food in restaurant is also good, had lunch during stay. Will stay again when in the Vancouver area! Staff was also great and helpful during stay!!!!!!!!!!!!!

Posted by on Sep 11, 2016

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5 out of 5

Nice Place

Pros: Clean room, good bed, good shower. Easy check in.
Cons: Nothing
Location: Don't have much to say. Didn't really have the opportunity to explore.
Stayed here on the eve of a cruise. Probably not the most convenient location but a $25 cab ride to the cruise ship port wasn't too bad. There is also a "Sea Bus" which isn't a bus but a water shuttle. An option if you're not too heavily baggaged (which we were). But it's a good hotel. Travelocity sort of made it appear closer to the embarkation pier than it really was and the ride we also arranged acted like we were crazy for staying there. But it all worked out. Good hotel, good area.

Posted by , from St. Louis, MO on Jun 30, 2016

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Property Features

As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the eco-friendly Pinnacle Hotel at the Pier. Parking is available for a fee. This 4-star North Vancouver hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (27.9 km / 17.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pinnacle Hotel at the Pier offers 106 air-conditioned accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • Pets: CAD 25 per pet, per day (maximum CAD 75 per stay)
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • 24-hour check-in
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 18 per person (approximately)
  • Self parking fee: CAD 24.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per day (maximum CAD 75 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pinnacle
  • Pinnacle Hotel
  • Pinnacle Hotel Pier
  • Pinnacle Hotel Pier North Vancouver
  • Pinnacle Pier
  • Pinnacle Pier Hotel
  • Pinnacle Pier North Vancouver
  • Pinnacle At The Pier Vancouver
  • Pinnacle Hotel at the Pier Hotel
  • Pinnacle Hotel at the Pier North Vancouver
  • Pinnacle Hotel at the Pier Hotel North Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing https://www.travelocity.com/Vancouver-Hotels-Pinnacle-Hotel-at-the-Pier.h3049471-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.