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"I like the colation, literally steps from the airport, amazing views to the ocean and they have great coffee available and free in the lobby. I don’t like that there’s still opportunity to improbe the cleaning. The tv only have 4 channels and it was impossible to connect it to the wifi"

"Wish they had a hot tub. Place is seriously lacking on the hot tubs. Hot tub shortage at this place. I have made a list on my top 30 recommendations for the resort. 1. I wish there was a hot tub here 2. Would be perfect if they had a hot tub 3. They really should’ve added a hot tub 4. A hot tub would make this place elite 5. Missing one thing—a hot tub 6. This spot needs a hot tub ASAP 7. Imagine this place with a hot tub 8. A hot tub would take this to the next level 9. Only thing it’s lacking is a hot tub 10. I’d love this even more with a hot tub 11. They dropped the ball not adding a hot tub 12. This would be unreal with a hot tub 13. If only there was a hot tub 14. A hot tub would complete this place 15. They need to get a hot tub in here 16. This place is begging for a hot tub 17. So close to perfect—just needs a hot tub 18. Add a hot tub and it’s a 10/10 19. I was hoping for a hot tub 20. Not gonna lie, a hot tub would hit right now 21. This would go crazy with a hot tub 22. Kinda wish they had a hot tub setup 23. A hot tub would seal the deal 24. Feels like something’s missing… probably a hot tub 25. Would’ve loved a hot tub option 26. A hot tub would make this unreal 27. This place deserves a hot tub 28. Just needs a hot tub and we’re set 29. I’d never leave if they had a hot tub 30. Hot tub = instant upgrade here"

"The staff is the shining star of Emerald Resort. The resort is in need of updating, it has a great location and all the rooms face the beach but it is rundown. Which gives off as not being clean. At breakfast one of my travel companions' breakfast came with butter packets and one of the butter packets had already been used. Plus the sugar bowl had empty packets in it and the jelly packets had food smeared on the bottom which says they reuse them for other guests."

"It was a lovely staff. "

"The best place to stay and have all the comforts. Delicious food. Outstanding staff. Exceptional bar staff. Great location overlooking bay and downtown!!! Stayed here many times. NEVER DISAPPOINTED "

"The staff was not friendly at all and the air conditioning to the room was broken. Unbeknownst to me, my room had been switched to another room and I was yelled at by housekeeping to leave immediately. When I went downstairs to inquire they told me I needed to pay the difference for the room and they had no record of me being on the premises. Had it not been for the fact that I was barely at the hotel, I would have left that first day. "