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Hotel Description

3.5-star beachfront hotel near Lindbergh Bay

On the beach

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Lindbergh Bay and within 2 miles (3 km) of University of Virgin Islands. St. Thomas Synagogue and Blackbeard's Castle are also within 3 miles (5 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Dine at the beachfront restaurant and relax with beach umbrellas. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, balconies

The 90 individually decorated guestrooms offer free WiFi and balconies. Other amenities include refrigerators, coffee/tea makers, and flat-screen TVs with digital channels.

Beachfront Deluxe Double Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$211* Per night/room Dec 6 - Dec 7

Beachfront Deluxe King Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Emerald Beach Resort ratings based on 37 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Emerald Beach Resort

Everyone (19) Couples (4) Family (11)
5 out of 5
Proximity to the beach and airport.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 25, 2021 by Adia

Good day Migdalia, It was a pleasure having you stay with us at Emerald Beach Resort. We are happy that you enjoyed the location of our property and utilized our amenities. Thank you for your feedback as it is greatly appreciated. We look forward to seeing you in the near future.

1 out of 5
Not clean and no room service. No one to help with luggage. The food was not good. Run down

Posted by , from Annapolis on Oct 18, 2021

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Comment from Hotel Management

Oct 18, 2021 by Managing Director

Good Morning Mrs. Voisinet Thank for your business During your stay we do not have any record that have demonstrated the need for any Housekeeping Service. We assure that we always assist all of our guests with their Luggage or any housekeeping needs. Nothing was logged in records. Thank you kindly

4 out of 5
The location was great, loved the pool and restaurant. Housekeeping wasn't really good tho!

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 16, 2021 by Adia T.

Good day Robert, We are happy that you enjoyed your stay with us at Emerald Beach. Thank you for your feedback as this helps us to improve our service. We do hope to see you again in the near future.

1 out of 5
Air conditioner leaking on bed, used towels to soak up water room wasn’t clean (candle wax on countertop) moldy in closet, and around refrigerator under countertop, handle keep coming off of tub, etc

Posted by on Aug 22, 2021

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Comment from Hotel Management

Sep 21, 2021 by Adia T.

Good day, Thank you for your feedback as it helps us to improve our service for the future. We do apologize for the inconvenience that you faced during your stay.

4 out of 5
I enjoyed our stay since we were able to walk out right to Emerald beach whenever we pleased. The resort has its own bar and Resturant there and were able to dine outside while enjoying view. You get what you pay for the rooms aren’t luxurious, but overall wonderful stay.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Sep 3, 2021 by Adia T.

Good day, It was a pleasure having you stay with us at Emerald Beach Resort. We are happy that you enjoyed your stay along with the amenities of our Resort. Your feedback is important to us. We hope to see you again in the near future.

4 out of 5
The resort is out dated, bed was hard and uncomfortable.. some little red bugs where in the room and I got bit plenty of times. You take showers with salty sea water. Eat off the resort food is better.. the taxis they have on site are expensive walk a bit and go to a bus stop taxis are cheaper

Posted by on Jul 24, 2021

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Comment from Hotel Management

Sep 21, 2021 by Adia T.

Good day, Thank you for your feedback as it helps us to improve our service for the future. We do apologize for the inconvenience that you faced during your stay.

5 out of 5
The beach was awesome!

Posted by on Jun 13, 2021

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2 out of 5
This place is really out dated rooms are not to clean they don’t even put water in the room hallway dirty i will never stay there again or recommend it to anyone

Posted by , from Nj on Oct 26, 2020

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4 out of 5
Close to airport. Staff friendly. Room is nice. View of ocean excellent.

Posted by on Oct 20, 2020

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3 out of 5
This resort has probably the nicest beach. It’s clean, not too crowded. The views are amazing. All the rooms are ocean front. We stayed on the first floor, so when you are on the balcony, you are pretty much on the beach. That is amazing. The Restaurant there has a very good chef. The service depends on who is working there. First night service was very slow, but I admit that they were really busy. Following days service was good. Now to the bad part. First night they put us in a room with a malfunctioning AC. It didn’t just cool not sufficiently and we couldn’t sleep cause it was hot, but it was also leaking and the sound of drop rhythmically dripping all night is so annoying, all three of us couldn’t sleep because of it. We had to move to another room next night. So one terrible nigh plus more work with moving and rearranging all your stuff during your vacation. At least we slept well the following nights. As to cleanliness, the bathrooms are disgusting. The mirrors are covered with dirt from insects and other stains. The metal on the faucets looked dirty. I went over all the surfaces with the travel size Clorox wipes. We also had a cockroach in our closet in the second suite. For the price, it has to be cleaned better. Nevertheless, the ocean views and sounds make up for all that inconvenience.

Posted by on Mar 4, 2020

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Property Features

Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Emerald Beach Resort also features a garden, a picnic area, and concierge services. Free self parking is available. This 3.5-star St. Thomas hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.

Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 19 per person (approximately)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Emerald
  • Best Western Emerald Beach
  • Best Western Emerald Beach Resort
  • Best Western Plus Emerald Beach
  • Best Western Plus Emerald Beach Resort
  • Best Western Plus Emerald Beach St. Thomas
  • Emerald Beach Best Western
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort
  • Emerald Beach St. Thomas
  • Best Western Emerald Beach Hotel Charlotte Amalie
  • Emerald Beach
  • St. Thomas Best Western
  • Emerald Beach Resort St. Thomas, U.S. Virgin Islands
  • Best Western St Thomas
  • Emerald Beach Resort Hotel
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort Hotel St. Thomas

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.