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Hotel Description

3.5-star beachfront hotel with 2 restaurants

On the beach

With a stay at this St. Thomas hotel, you'll be steps from Lindberg Beach and a 5-minute walk from Lindbergh Bay. University of Virgin Islands and Brewers Bay Beach are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Dine at the beachfront restaurant and relax with beach umbrellas. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Beachfront Deluxe Double Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$229* Per night/room Dec 6 - Dec 7

Beachfront Deluxe King Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Emerald Beach Resort ratings based on 46 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Emerald Beach Resort

Everyone (17) Couples (10) Family (13)
5 out of 5
It was great all round

Posted by , from IRVINGTON on Aug 21, 2022

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3 out of 5
We were put into a room that was not cleaned. There was dirty towels, clothes, and the tub still had sand inside. We were upgraded, but then that room had a broken, dripping air conditioner. It was fixed after two days, due to my sister talking to different staff members. We had to sweat in a room for two days and the air could have been fixed on the first, or at least second day that we reported it. The ice machine was broken and there was no clean water to drink. I believe they need a convenient store in the hotel bc the restaurant was busy and you couldn’t always get water or ice right away. The rooms need microwaves to heat your leftovers. On the upside, there was a refrigerator in the room. A better job needs to be done keeping non-hotel guests from the property that’s on the beach, due to some men being right in the back of our room, just 3 feet from our balcony. I and my sisters were harassed while trying to enjoy the beach area. Thus, there needs to be better or more frequent security. After the first day two days, we did start to enjoy our stay. We just had to adjust. Staff was for the most part pleasant.

Posted by on Jul 31, 2022

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5 out of 5
Stayed here before. Nice place to stay.

Posted by on Jun 15, 2022

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2 out of 5
The staff at the front desk was very unhelpful. They didn't clean my room one day. I had to ask 4 times before I got towels. The one restaurant they had there was dirty and the food was horrible. The wait staff was rude and we had to wait for hours for our food and tab to pay for the food. We didn't feel welcomed at all. I felt like they were mad that we were there. This is a 1 star resort at best.

Posted by on Jun 14, 2022

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1 out of 5
Property is like a run down 60's style beach hotel. It IS nice however- CLEAN.. and rooms are ok- everything works except the refrigerator! Bar was ok.. service was slow.. but restaurant (except for breakfast) was on x3 island time...

Posted by on May 20, 2022

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4 out of 5
Room could use some tlc.

Posted by on May 12, 2022

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2 out of 5
They had trouble finding our reservation for 2 rooms. Finally found it but one room wasn’t ready until after 5 pm. Air conditioning in one room didn’t work. Tv in the other room didn’t work. Resort location is very nice and convenient. Nice beach and beach bar/restaurant. Food was good. Pool was nice. Hotel itself is older and in need of some updating.

Posted by on May 10, 2022

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3 out of 5
The concierge Michelle made our experience memorable. Even before we left NY she texted me with super useful information and when we arrived she helped us book restaurant reservations for that same night for our 10yr wedding anniversary at Prime. She also helped us book splash and swim with dolphins and another tour to swim with sea turtles. The staff in general are really nice. The beach was so beautiful. We had a great time jet skiing. Our room though was slightly disappointing. We didn't have hot water, we couldn't get the Netflix on the tv to work and it sucked not having a microwave to reheat up our take out food. Still it was a great trip.

Posted by on May 6, 2022

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Comment from Hotel Management

May 8, 2022 by Managing Director

We do provide a microwave at the restaurant. Thank you for your business.

5 out of 5
This property has been recently remodeled. The rooms were very nice. The 2 young men at the beach/restaurant bar were fantastic. Super speedy and hustling. Huge difference from the place we stayed last week across the bay at Lindberg. Emerald Beach Resort is a “5”. Lindberg a 1.5-2.0

Posted by , from Orange Park on Apr 10, 2022

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Comment from Hotel Management

Apr 21, 2022 by Managing Director

Thank you for your kind review. We appreciate your business and we do hope to be able to serve you again in the near future.

4 out of 5
Great access to the beach! Some staff friendly but not all. Would be nice to have a warmer welcome and smiles throughout the visit.

Posted by , from CAMDEN on Apr 9, 2022

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Comment from Hotel Management

May 5, 2022 by Adia T

Good day Shawana, It was a pleasure having you stay with us at Emerald Beach Resort. Thank you for your feedback as it is greatly appreciated. We do hope to see you again in the near future.

Property Features

Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Emerald Beach Resort also features a garden, a picnic area, and concierge services. Free self parking is available. This 3.5-star St. Thomas hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.

Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Parasailing nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 19 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Emerald
  • Best Western Emerald Beach
  • Best Western Emerald Beach Resort
  • Best Western Plus Emerald Beach
  • Best Western Plus Emerald Beach Resort
  • Best Western Plus Emerald Beach St. Thomas
  • Emerald Beach Best Western
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort
  • Emerald Beach St. Thomas
  • Best Western Emerald Beach Hotel Charlotte Amalie
  • Emerald Beach
  • St. Thomas Best Western
  • Emerald Beach Resort St. Thomas, U.S. Virgin Islands
  • Best Western St Thomas
  • Emerald Beach Resort Hotel
  • Emerald Beach Resort St. Thomas
  • Emerald Beach Resort Hotel St. Thomas

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.