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Windward Passage Hotel

3.5-star property
Veterans Drive Charlotte Amali, St. Thomas, St. Thomas 1-855-201-7819
2.7 out of 5
See all 32 travelocity Reviews

"Front staff was friendly, the property and room was clean. Not resource friendly, my bathroom faucet had a steady stream and the toilet uses to much ... " More

By a verified traveler on Thu 14 Jul 2022

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Hotel Description

3.5-star guestrooms with free WiFi

Close to airport

Within a 5-minute walk of this St. Thomas hotel, you'll find Estate Hassel Island and Magic Ice Gallery. St. Thomas Synagogue and Beracha Veshalom Vegimulth Hasidim Synagogue are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$160* Per night/room Sep 29 - Sep 30

Superior Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Windward Passage Hotel ratings based on 32 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Windward Passage Hotel

Everyone (17) Couples (3) Family (10)
4 out of 5
Front staff was friendly, the property and room was clean. Not resource friendly, my bathroom faucet had a steady stream and the toilet uses to much water to complete a flush.

Posted by , from KINGSHILL on Jul 14, 2022

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3 out of 5

Posted by on Jun 24, 2022

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4 out of 5
Prior to our stay we had read reviews on here causing us to go in with low expectations. After arriving we were pleasantly surprised! We were told that this was the oldest Hotel in St. Thomas and if that is true, it has been well cared for. The staff were phenomenal! Everything was clean and seemed to be well maintained. We had a room overlooking the bay with a very small balcony we could stand on, but could not sit. That was fine because we didn't spend much time in the room. The only issue we had was that the shower head was leaking. Instead of throwing a fit and requesting maintenance come fix it, I simply took it off and put it back on. It worked great and no more leaks! The restaurant was perfect for a quick simple meal or to dine at the bar. The bartender, Melvin, was the highlight of our entire stay! We would actually go back to the hotel for evening drinks just to spend time with him. Overall, I would highly recommend staying here.

Posted by on Jun 1, 2022

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4 out of 5
Restaurant was permanently closed. The Wi-Fi was never working. Otherwise there is a forgotten view!!!! Suggest that you pay the extra for an ocean view room.

Posted by on May 9, 2022

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1 out of 5

Posted by , from Littleton on May 5, 2022

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4 out of 5

Posted by , from BIRMINGHAM on Apr 27, 2022

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5 out of 5

Posted by on Apr 20, 2022

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1 out of 5
The room was unsanitary all the way around. Bathroom was filthy. The door to the bathroom was a sliding door that was so heavy my wife could not open and close. The floor was dirty so much so you could not walk barefoot. The terrace was so small and narrow that no human being could fit. They promised an "ocean view" but it was a bay. Our room faced a major highway with huge trucks spewing noxious fumes all night and day. They cleaned our room only one time. The lamps were inoperable as was the telephone. They had an ironing board but no iron. NO DRAWERS AT ALL!!! We had to lay out our clothes on a table. Lot's of homeless near the hotel confronting us all the time. A very unsafe area! Our toilet was inoperable for some time and finally was repaired. Just a horrific hotel.

Posted by on Apr 3, 2022

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2 out of 5
Bad

Posted by on Mar 31, 2022

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5 out of 5
Centrally located and great hotel. We have stayed at several hotels in the 17 years we have been traveling to St. Thomas and this is one of the better ones

Posted by , from Independence on Jan 25, 2022

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About the Windward Passage Hotel

Location Veterans Drive Charlotte Amali, St. Thomas, St. Thomas 804

Property Features

Windward Passage Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. There are 2 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Windward Passage Hotel. Self parking is free. This 3.5-star St. Thomas hotel is smoke free.

  • 151 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This St. Thomas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Windward Passage Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:30 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 for adults, USD 10 and USD 25 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Windward Hotel
  • Windward Passage Hotel
  • Windward Passage Hotel St. Thomas
  • Windward Passage St. Thomas
  • Charlotte Amalie Holiday Inn
  • Holiday Inn Charlotte Amalie
  • Windward Passage Hotel St. Thomas, U.S. Virgin Islands
  • Windward Passage
  • Windward Passage Hotel Hotel
  • Windward Passage Hotel St. Thomas
  • Windward Passage Hotel Hotel St. Thomas
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.