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Four Points by Sheraton Kalamazoo

3-star property
3600 E Cork Street Court, Kalamazoo, MI 1-855-201-7819
4.0 out of 5
Good!
See all 21 travelocity Reviews

"Room way too dark. Definitely needs more lighting & lighter paint color " More

By a verified traveler on Mon 12 Jun 2023

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Hotel Description

Enjoy the free airport shuttle at this 3-star Kalamazoo hotel

Near the airport

Within 3 miles (5 km) of this Kalamazoo hotel, you'll find Wings Event Center and Milham Park Golf Club. Kalamazoo River and Bank Street Farmer's Market are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a snack bar/deli, and a lobby fireplace are also offered.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room May 26 - May 27

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Kalamazoo ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Kalamazoo

Everyone (12) Business (1) Couples (2) Family (5)
5 out of 5

Posted by on Mar 31, 2024

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4 out of 5
Room way too dark. Definitely needs more lighting & lighter paint color

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 20, 2023 by Spencer

Dear John,Thank you for your review! I do understand the frustration of a room that is too dark and I'm sorry that this was your experience. Our last remodel took place in 2019 in which our rooms were updated to the standard design scheme of Four Points hotels. And yes, some guests do feel that it is too dark and because of this we are currently researching potential alternatives to improve the lighting situation in the rooms.We hope you choose to stay with us again soon!

1 out of 5
The phone doesn’t work and the tub fills with bath water can’t take a proper shower here and they won’t do anything about it!!! Worst customer service ever!! I definitely need a discount 911

Posted by on Jul 1, 2022

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Comment from Hotel Management

Jul 1, 2022 by Valerie S.

Hello Neish, Thank you for reaching out about your visit. We strive to provide a great stay for all our guests, and I apologize you did not experience that. We did offer a room move, which you eventually accepted. We also offered you a voucher for our restaurant or Pantry, which you declined. Our maintenance team thoroughly inspected your original room and found the shower, tub, and phone to be fully functional. Please feel free to reach out to me directly if you have any other concerns. Thank you!

5 out of 5
Friendly staff, comfortable beds, clean

Posted by on Apr 27, 2022

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Comment from Hotel Management

Apr 27, 2022 by Valerie S.

Hello Amy, Thank you so much for the great review and kind words! I’m happy to hear you had a pleasant stay with us. We look forward to welcoming you back soon!

5 out of 5

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 11, 2021 by Director of Sales

Thank you for the great score. We are happy to hear you had a relaxing and enjoyable stay with us. We look forward to welcoming you back soon!

5 out of 5
Very nice and clean property. Lady who checked us in was super friendly and informative. Everything is fabulous, plan to stay extra days!

Posted by , from Kalamazoo MI on Oct 8, 2020

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4 out of 5
Only did not like bed, soft and lumpy and pillows soft and lumpy.

Posted by on Jul 6, 2019

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5 out of 5
First, a nice room. Had a problem with the door on our first assigned room. They moved us to a new room pronto. Excellent restaurant and that night a wonderfuly entertaining duo.

Posted by on Mar 18, 2019

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3 out of 5
Rooms very clean very nice but I thought the mattress on the bed was very uncomfortable for me

Posted by on Dec 14, 2018

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3 out of 5

Pets

I wouldn't have stayed, knowing it's a Pet Friendly Hotel.

Posted by on Jun 18, 2017

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About the Four Points by Sheraton Kalamazoo

Location 3600 E Cork Street Court, Kalamazoo, MI 49001

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 7 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7207 square feet (670 square meters) and includes conference space. A fitness center, a library, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Kalamazoo. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3-star Kalamazoo hotel is smoke free.

  • 149 guestrooms or units
  • 7207 sq ft of conference space
  • 670 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Kalamazoo Transportation Center (7.4 km / 4.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Kalamazoo offers 149 accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Potter's Restaurant & Lou - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Four Points by Sheraton Kalamazoo offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 40 per pet, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8–15 for adults, and USD 0–8 for children
  • Pet fee: USD 40 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Kalamazoo
  • Four Points Sheraton Hotel Kalamazoo
  • Four Points Sheraton Kalamazoo
  • Kalamazoo Four Points
  • Kalamazoo Sheraton
  • Sheraton Four Points Kalamazoo
  • Sheraton Kalamazoo
  • Four Points Sheraton Kalamazoo Hotel
  • Four Points by Sheraton Kalamazoo Hotel
  • Four Points by Sheraton Kalamazoo Kalamazoo
  • Four Points by Sheraton Kalamazoo Hotel Kalamazoo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.