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"Convenient location. " More

By a verified traveler on Thu 05 Aug 2021

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Hotel Description

Motel near Santa Ana Zoo in Tustin

Close to airport

Within 3 miles (5 km) of this Tustin motel, you'll find Santa Ana Zoo and The Market Place. St. Joseph Hospital and Chapman University are also within 6 miles (10 km).

2 outdoor pools

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. There's a garden and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 176 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.

Classic Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$89* Per night/room Nov 12 - Nov 13

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Tower

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Key Inn & Suites ratings based on 18 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Key Inn & Suites

Everyone (13) Couples (2) Family (4)
4 out of 5
Convenient location.

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 5, 2021 by Customer Service

Thanks for the fantastic review! We're happy you enjoyed your time with us so much at Key Inn And Suites! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!

4 out of 5
One of the better places we stayed for the price.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 14, 2021 by Customer Service

Thanks for the great rating! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Key Inn And Suites soon, we'd love to have you back! Have a lovely day!

1 out of 5
Keys Inn and Suites should be condemned. Filthy room, unsafe neighborhood and gangs/drugs outside the facility. Multiple cars parked had people living in them. The hotel is close to our final destination and the stay was for two nights only. Yet we ran after the first night. STAY AWAY.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Customer Service

We appreciate you taking the time to share your feedback. We deeply regret the challenges you had during your time with us. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5
Close to shopping and restaurants. I did not like the homeless people hanging around.

Posted by on Jun 4, 2020

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Comment from Hotel Management

Jun 10, 2020 by Customer Service

Thank you for the great review! We're thrilled to hear that you had a great stay at Key Inn And Suites! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

4 out of 5
Slow check in. Everything functional properly. Close to dining and shops. Comfortable bed and quiet.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 9, 2020 by Customer Service

Thank you for the great review. It's outstanding you enjoyed your time at Key Inn And Suites. We love offering the most relaxing and comfortable experiences with our guests and your praise for our bedding lets us know we're doing our job. That's what we like to see! We look forward to sharing another amazing experience with you soon! Have a fantastic day!

5 out of 5
An Iron and blow dryer in my room, plus fridge and microwave. Also, close to shopping and restaurants

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Customer Service

Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Key Inn And Suites! Have a lovely day!

5 out of 5
Blow dryer, iron and ironing board in room. Fridge and microwave also. Close to shopping and restaurants.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 14, 2020 by Customer Service

Thanks for the fantastic rating! It's outstanding we could exceed your expectations during your stay at Key Inn And Suites. We're all looking forward to your next stay with us. Have a beautiful day!

5 out of 5
blow dryer, iron and ironing board. Close to restaurants and shopping.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Customer Service

Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Key Inn And Suites! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day!

1 out of 5
,Took my money they were really rude didn't understand that I had no control over this situation but still took my money and I end up in the cold

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Customer Service

We appreciate the time you took to give us feedback. Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always strive to exceed all of the needs of our guests. We'll be sure to address your concerns internally and we would love to show you how hard we work to give our guests the best service in the future. We hope to share a more positive experience with you soon.

4 out of 5
The lobby seemed clean and the staff was friendly. Its was strange that there were actually two hotel locations. But after they explain where the other location was it was easy. The room smelled like cigarettes and there was a small cockroach in the restroom.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Customer Service

Thanks for the 4/5 rating! We're happy you had such a lovely stay with us! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

Property Features

Key Inn & Suites offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. The business-friendly Key Inn & Suites also features multilingual staff, a garden, and concierge services. Free self parking is available. Smoking is allowed in designated areas at this Tustin motel.

  • 176 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Garden
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tustin Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Key Inn & Suites offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Tustin motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

2 outdoor swimming pools are on site.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Inn Key
  • Key Inn
  • Key Inn Tustin
  • Key Tustin
  • Key Inn Suites
  • Key Inn Suites
  • Key Inn & Suites Motel
  • Key Inn & Suites Tustin
  • Key Inn & Suites Motel Tustin
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.