Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

8 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
View from room
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Riviera Maya Golf Club
    ‪8 min drive‬
  • Place, Aktun Chen
    ‪8 min drive‬
  • Place, Dolphinaris Tulum
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

Room, 1 King Bed, Nature View

9.0 out of 10
Wonderful
(57 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Nature View

  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(30 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(17 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • 1711 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ground Floor

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Enclave Ocean View Suite-1 King

  • Sleeps 3
  • Free WiFi

Family Ocean View King Room

  • Sleeps 3
  • Free WiFi

Family Room, 1 King Bed, Resort View

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 8 min drive - 3.1 miles
  • Aktun Chen - 8 min drive - 3.1 miles
  • Dolphinaris Tulum - 8 min drive - 2.7 miles
  • Xcacel Beach - 9 min drive - 2.9 miles
  • Xel-Há Park - 11 min drive - 4.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪The Truck - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park
Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jun 11, 2026 start from $520, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort offers free buffet breakfast every day from 9:00 AM to 11:30 AM.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features deep-tissue massages, facials, and mani/pedis.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1105 out of 1963 reviews
Rating 8 - Good. 386 out of 1963 reviews
Rating 6 - Okay. 252 out of 1963 reviews
Rating 4 - Poor. 103 out of 1963 reviews
Rating 2 - Terrible. 117 out of 1963 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and property were clean and staff was nice
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Malissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food the entertainment everything was amazing
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, clean rooms, great value
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and the best food in any inclusive resort
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Clean spacious room, friendly staff, great food.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, property conditions & facilities
Incredible service beautiful beach and pools. Food was great very clean.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Erick Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great place clean rooms, good amenities and friendly staff
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so nice ! Very family oriented !!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent, staff, food, clean room everything 👌.
Amazing view
Delicious drinks
Nice place
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lilana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, clean property, great staff, food and entertainment. No issues with loungers, plenty of space for everyone.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ayanna

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were amazing. Everywhere in the resort was clean. Food wasn't good though.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff members very friendly, can’t complain because everything made my stay feel good!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
As always, the staff is great and we always enjoy our stay with the Hilton family
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing place was amazing food was amazing nothing bad to say at all best all inclusive i have ever sayed at.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Saichidambar

Great & comfortable stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
The Hilton resort is a beautiful resort with an amazing view to the beach. The staff was very nice and friendly made sure we were always good and help us with any questions. I recommend this resort and would definitely go again someday!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Parin bimal

Liked: Cleanliness, staff & service, property conditions & facilities
It was family friendly and nice property.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelente
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robert M

Liked: Cleanliness, amenities, property conditions & facilities
Our 5 day stay was thoroughly enjoyable. The staff were friendly and dedicated to excellent service! Thank you.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Meghane

Liked: Cleanliness, amenities, property conditions & facilities
Had so much fun! The staff were very friendly and helpful. The resort was very clean as well.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The overall decorum of the outside landscapes, the 24 hour transportation, room service and access to food. The entertainment and daily activities.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Daychanel

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and welcoming hotel was amazing staff was great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Good food. Pleasant staff. Nice layout. Comfortable rooms.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Karen Marisa Torrieri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort checked all the boxes - beautiful ocean view and huge rooms stocked with amenities. Made my vacation (a 50th birthday trip with 7 friends from multiple locations) amazing. The food was resort food (fine, not exceptional except for the Mexican restaurant, where we went for food) but that's normal (having stayed at 5 resorts in the Caribbean, this is totally the way it is), and you get a lot of value for the money.
Stayed 4 nights in Feb 2026