"The only upside is the location. No TV throughout the stay due to cable service issues. Shower faucets are difficult to turn and very loud (thought p ... " More
Downtown Tucson stay
Within a 15-minute walk of this Downtown Tucson hotel, you'll find Tucson Museum of Art and El Presidio Park. University of Arizona and Pusch Ridge Resort Course are also within 2 miles (3 km).
Renovated in 2020
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.
Jan 30, 2023 by Front Desk Team
Thank you for taking the time to leave us a review. Our location is certainly ideal for exploring downtown. We are less than 1 mile from several attractions and easy to find right off Interstate 10. Thank you for being our guests! We look forward to welcoming you back as our guest soon.
Nov 29, 2022 by Front Desk Team
Thank you for providing your feedback and letting us know about this issue. We are sad to hear of your recent experience with us. We are very sorry you had to experience the fire alarm system during your stay. I hope you can give us the opportunity to host you again in the near future. Thank you for being our guest!
Aug 22, 2022 by Alyssa
Good Afternoon,Thank you for choosing to stay with us and taking the time to leave a review. We are pleased to know that you were satisfied with the service provided by our staff. On behalf of my team, I would like to apologize for any disappointment presented by the amenities and hours of our pool. We value your feedback and intend to utilize it to improve guest experience. We are grateful for your business and wish you the best moving forward.AlyssaFront Desk AssociateHotel Tucson City Ceter
Feb 23, 2022 by Front Desk (:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
The property will be renovating from March 4 2022 to April 15 2023 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Hotel Tucson City Center, Ascend Hotel Collection offers its guests an outdoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Tucson City Center, Ascend Hotel Collection. Self parking is free. A complete renovation of Hotel Tucson City Center, Ascend Hotel Collection was completed in November 2020.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , RV, bus, truck parking
Hotel Tucson City Center, Ascend Hotel Collection offers 96 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for lunch. Each guestroom is kept vacant for a minimum of 72 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.