4/10 Poor
Alex M., Atherton, CA, USA
Jan 23, 2025
Disliked: Cleanliness
Disappointing
Bit of an odd layout, but I can get past that. A partial list of my disappointments black hair on the duvetmore black hair in the master bathnew stemware (that's great) with the stickers on them (not fun to remove and wash), same for some of the towelstrash container already too full for us to add anything (with a broken hinge so it was difficult to open to begin with)bathrobe hook in the master bath had been pulled out of the wall so there was a hole filled partially with silicone caulkmaster bath LED light does not have a proper LED switch so it pulses with light during the night and with no door from the bedroom to the bed you see it. Also if you want to get ready in the morning before the other person in bed there is no blocking the light or any noise.The Pluses bathrobes are very goodcomfy couchesgood viewsNespresso machine is greateasy check-in and outthermostats everywhere - not sure the HVAC worked that well thoughAll in all for something branded Luxury, I should not notice where water leaks/stains have been and I should be able to get up in the morning and not wake my partner in bed with light and water noise etc.
Alex M.
Stayed 4 nights in Jan 2025