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"stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel"

"Warm welcome and beautiful room. Ate lunch in the Nelson bar on my own while waiting for partner to arrive and was made to feel comfortable and welcome. Same waiter on the evening - George. He was chatty funny and even sung for us - a fabulous member of staff. The room was beautiful and spa experience was fabulous. We especially enjoyed the live piano music on the evening with a cheeky cocktail or two! Will definitely stay again! "

"Location is perfect and a nice walk into the main shopping area. Lots of local restaurants and bars and very close the the race course if you are visiting for the races. Hotel its self is very good and the gym is perfect for what I needed it for on the move. "

"Loved staying here, very clean and tidy and great for the kids. Lovely breakfast and evening meal in the restaurant. Nice and quiet and a fantastic location. Only downside was the lift wasn’t working. Managed fine up two flights of stairs but with the kids and their many bags it would have been easier in the lift. And there was a slight gap under the shower screen so the bathroom floor ended up a little wet after a shower."

"We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable. "

"It is not often that I feel compelled to leave a review but Hotel Indigo deserves the recognition. We stayed for two nights, a busy Saturday and a quieter Sunday. Checking in was easy, although car parking is some distance away and worth noting if walking is an issue. The room was lovely, beautifully presented and with free drinks and snacks complimentary. The bathroom was modern, spotless and the walk-in shower was huge. Breakfast both days was excellent with lots of choice. We had Sunday dinner and it was the most incredible roast either of us had ever eaten. We had drinks in the very pleasant bar area. What really makes this hotel stand out are the staff. It is really noticeable how good they all are. Every single one of them went over and beyond with their service, friendliness and attention to detail. Even watching the talented chefs clearing up after service was commendable. Thank you for a wonderful stay and thank you to the staff at Hotel Indigo, you do an amazing job."