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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Lobby
Indoor pool
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(148 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(112 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(46 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 7 min walk - 0.4 miles
  • Chester City Walls - 8 min walk - 0.4 miles
  • University of Chester - 12 min walk - 0.7 miles
  • Chester Racecourse - 15 min walk - 0.8 miles
  • Chester Zoo - 6 min drive - 2.7 miles

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Cellar - ‬4 min walk
  • ‪Brook Street Cafe & Bistro - ‬2 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property
The Queen at Chester Hotel, BW Premier Collection
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
$73 nightly
The price is $88
Nov 2 - Nov 3
Total with taxes and fees
The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Frequently asked questions

How close is The Mill Hotel & Spa to the airport?

The Mill Hotel & Spa is 10.1 mi (26-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at The Mill Hotel & Spa?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at The Mill Hotel & Spa on Nov 16, 2025 start from $76.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mill Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at The Mill Hotel & Spa.

Does The Mill Hotel & Spa offer free breakfast?

The Mill Hotel & Spa offers free full breakfast every day from 7 AM to 10:00 AM.

Is there a casino at The Mill Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at The Mill Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 6 AM.

Is there free parking at The Mill Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for GBP 12.00 per day.

Does The Mill Hotel & Spa have a pool?

The Mill Hotel & Spa features an indoor pool.

Does The Mill Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does The Mill Hotel & Spa have a spa?

Pamper yourself with a day at The Mill Spa, where you can enjoy mani/pedis, body scrubs, and massages.

How close is The Mill Hotel & Spa to downtown Chester?

The Mill Hotel & Spa is 0.4 mi away from Chester.

Reviews

The Mill Hotel & Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1063 out of 1976 reviews
Rating 8 - Good. 612 out of 1976 reviews
Rating 6 - Okay. 232 out of 1976 reviews
Rating 4 - Poor. 43 out of 1976 reviews
Rating 2 - Terrible. 26 out of 1976 reviews

Reviews

8/10 Good

Jean

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice to stay in. The facilities are good and the pool area and facilities are excellent. The staff are pleasant, helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort

Great location

Good check in arrived 2 hours earlier than check in and let us have our room … room was very dated not like on the photographs .. no air con in room but did supply a fan … by the main road so very noisy as had to have window open due to room being very hot … room was clean though .. breakfast good … excellent location
Stayed 1 night in Jul 2025

6/10 Okay

Rhys

Stayed 1 night in Jun 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, room comfort
room we had was not bad but high pitched noise outside as we were over the extractors in rm 421. window catches one missing and other faulty
Stayed 1 night in Jul 2025

8/10 Good

Marjory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All pretty good but the bed was quite small and not as big as we are used to. Good breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

steven

Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Traveled with partner
Expected better from this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester getaway

Very friendly staff and lovely restaurant/ bar. Bit confusing as a walking couple arriving at the station and trying to find the hotel but when leaving found the easy route back to the train station. If researched better would have been easy.
Stayed 3 nights in Jul 2025

2/10 Terrible

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were too hot you were unable to sleep we were really disappointed with the heat. We left super early because of this.
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Excellent hotel with all you need. Clean. Staff pleasant.
Stayed 1 night in Jul 2025

6/10 Okay

John

Business traveler
Disliked: Property conditions & facilities, room comfort

Average hotel - close to the City Centre

Very average place - Entrance and lobby areas are modern and pretty spacious - the rooms or at least the room I got was a different story , furniture and decor about 30 years out of date , bathroom awkwardly shaped and cramped. Room 409. Id stay here if I was looking for a 1 night get away to be close to the city center for a night out. £12 per day parking even though we arrived at 7 pm and left at 5 am for work. Non negotionable even though we parked in the unsecured car park next to the hotel that had signs reading "NOT FOR HOTEL GUESTS". Pool and Spa were extremely busy - with non hotel guests / students from the area I suspect. Overall a place to lay your head and plenty to entertain you outside the hotel - would not reccomend for a long stay though or if your wanting a luxury / spa stay.
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well situated to walk into town centre.
Stayed 2 nights in Jul 2025

6/10 Okay

Marjory

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our bed was quite small, the bedding was clean as was the bathroom. We ate out as the restaurant prices were expensive. Parking was a distance away.
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good would definitely stay there again
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant short break

Good hotel with ample breakfast. Excellent location within walking distance of railway station, cathedral, walls and main shopping area.
Stayed 2 nights in Jul 2025

8/10 Good

Kristin

Liked: Cleanliness, amenities
Nice with good views . Don't pay for the breakfast. Staff at desk were a bit rude
Stayed 1 night in Jul 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It can be a bit diffucult finding your way around because this hotel is split across two buildings, but the room was lovely and I enjoyed the bar, restaurant and pool.
Stayed 2 nights in Jul 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for visiting Chester

Nice hotel, service very good & all staff were nice & polite. Excellent for walking into Chester, health club was great . Enjoyed breakfast Just one star knocked off due to not having room serviced & our room was right next to main road.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phyllicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot in Chester to stay. Hotel and staff friendly and efficient. Great to walk to pubs and town for shopping. We will definitely return to Chester!
Stayed 1 night in Jul 2025

4/10 Poor

Thompson

Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jason

Business traveler
Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, lacking some comforts

Good location with just a few minute walk from both coach and train stations and easy walk to the city centre. Room was clean and fairly spacious but lacking some comforts. Just above a busy road so plenty of noise, with low beams at about 1.60m height so i had to bend all the time when moving around the room. Toilet poor, requiring many attempts to flush what normally should only require one.. The breakfast was ok, solid on hot options, surprisingly lacking on cold alternatives.
Stayed 1 night in Jul 2025