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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
Indoor pool
Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
2 restaurants, lunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(174 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(135 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • Canal view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(54 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 5 min walk - 0.3 miles
  • Chester Town Hall - 7 min walk - 0.4 miles
  • Chester Cathedral - 7 min walk - 0.4 miles
  • Chester City Walls - 8 min walk - 0.4 miles
  • Chester Racecourse - 15 min walk - 0.8 miles

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Frequently asked questions

How close is The Mill Hotel & Spa to the airport?

The Mill Hotel & Spa is 10.1 mi (26-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at The Mill Hotel & Spa?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at The Mill Hotel & Spa on Mar 15, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mill Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at The Mill Hotel & Spa.

Does The Mill Hotel & Spa offer free breakfast?

The Mill Hotel & Spa offers free full breakfast every day from 7 AM to 10:00 AM.

Is there a casino at The Mill Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at The Mill Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 6 AM.

Is there free parking at The Mill Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for GBP 12.00 per day.

Does The Mill Hotel & Spa have a pool?

The Mill Hotel & Spa features an indoor pool.

Does The Mill Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does The Mill Hotel & Spa have a spa?

Pamper yourself with a day at The Mill Spa, where you can enjoy Swedish massages, body scrubs, and body wraps.

How close is The Mill Hotel & Spa to downtown Chester?

The Mill Hotel & Spa is 0.4 mi away from Chester.

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1140 out of 2118 reviews
Rating 8 - Good. 649 out of 2118 reviews
Rating 6 - Okay. 253 out of 2118 reviews
Rating 4 - Poor. 51 out of 2118 reviews
Rating 2 - Terrible. 25 out of 2118 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location ,clean room, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay apart from road noise from room
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025

8/10 Good

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Small clean room good comfortable bed and hot shower. Breakfast ok but the buffet area is not big enough for all the people using the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities
lovely toom lovely food and great staff
Stayed 3 nights in Dec 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was ok stayed at the mill a few times seems they have dropped items ie black pudding mushrooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Our stay at The Mill Hotel & Spa was absolutely wonderful! We truly had a great experience. Everything, from check-in to check-out, ran smoothly. Thank you for a fantastic visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whenever we stay at The Mill it is always a treat. Great service, clean, good food, efficient staff. Cleaners are friendly and definitely deserve a heads up. Location is really good for town and sightseeing
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Gill

Liked: Cleanliness, staff & service
Staff helpful and room fine. Very near town centre
Stayed 4 nights in Dec 2025

8/10 Good

Kath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay. Clean room. Very warm at night. Water ran very hot. Over bath shower. No bedside lamps so rooms over bright or too dark during evening. Quiet & comfortable beds. Wished we had contacted hotel ahead of arrival to book breakfast for next morning as only two time slots available (10am or 7.45am) by the time we checked in at 17.30.. Offered basic cooked breakfast. Fried & scrambled egg, bacon toast beans & tomatoes. Plain croissants & limited range of cereal available. Tinned peaches & yoghurt. Spa facilities good. Small pool with rope down centre for segregated swimming. Hot tub. Staff friendly and helpful throughout. Ate in hotel bar first night - nice menu, reasonably priced, Pleasant vibe with range of high/low seating & sports TV & separate conservatory. Would definitely revisit. Great location.
Stayed 2 nights in Nov 2025

8/10 Good

Jean

Traveled with group
Liked: Amenities, property conditions & facilities
Room clean and quiet. Had a problem with key cards. They were reloaded for me but only seemed to last one time. The water was scalding and very difficult to control for shower so ended up having a near cold one. Breakfast was great and overall good value as an hotel. Staff very friendly but failed to follow up on problems eg water temperature and key cards. Having spoken to other people staying there I know they also had similar problems
Stayed 2 nights in Dec 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well-located and with friendly staff. It looks like the rooms in the spa side of the building are better than those in the former mill but the latter were fine for a short stay, the bathroom was just a little small. No quibbles re paying £12 for 24 hours’ parking right outside the hotel in a secure compound. Breakfast was ok but not brilliant quality, but again no complaints given that it was included in the room rate and that was very reasonable. Would we stay again - yes but only for short stays.
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely building, well designed around an old Mill. All the staff were friendly. Good Gym and an 18 metre pool! Breakfast was very good and all you would expect.
Stayed 2 nights in Dec 2025

10/10 Excellent

June

I have stayed here before which confirms how much I like it! My room was larger than expected as I was given a lovely family room. As usual all clean staff helpful and friendly and breakfast good. A great benefit of staying here is it’s proximity to town and being able to walk everywhere
Stayed 1 night in Dec 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities
Comfy bed and pillows, but thin walls
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely,we had a lovely room,better than last year,the room has been upgraded/decor change,we go down every year and stay for 2 nights .Breakfast is very good and the staff cater for your needs .
Stayed 2 nights in Nov 2025

8/10 Good

Connie

Liked: Cleanliness
Good value for money and a very short walk to the centre.
Stayed 3 nights in Nov 2025

6/10 Okay

Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely but the room was very noisy next to the main road. The shower was a mixer tap hard to guage the temperature one minute hot next cold. Lovely breakfast . .
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mill hotel is in a good location with parking very close. The hotel is really nice and so to was our room. We usually stay in the premier inn when visiting Chester but it will definitely be the Mill hotel in future.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Anita

Traveled with family
Liked: Amenities, property conditions & facilities
Staff very friendly !
Stayed 2 nights in Nov 2025

4/10 Poor

Michelle

I was very very disappointed with the hotel because I had booked it for me & my patner to have a look around chester the sink was all chipped & had a big crack in it the room was too small to move in it would not recommend this hotel to my friend's .
Stayed 2 nights in Nov 2025

8/10 Good

Peter

Stayed 1 night in Nov 2025