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Grosvenor Pulford Hotel & Spa

4.0 star property
Enjoy 2 restaurants at this 4-star Chester hotel

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

View in a map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Chester Racecourse
    ‪10 min drive‬
  • Place, Chester Cathedral
    ‪10 min drive‬
  • Place, Chester City Walls
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪45 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Family Room

  • Sleeps 2

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Plus Room

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 2

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Deluxe Plus

  • Sleeps 2

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2

About the neighborhood

Chester

Chester retreat .Within 6 miles (10 km) of this hotel, you'll find Outpost Paintball and Eaton Estate. River Dee and Westminster Park Municipal Golf Course are also within 6 miles (10 km).

What's nearby

  • River Dee - 9 min drive - 6.0 miles
  • Chester Racecourse - 10 min drive - 6.4 miles
  • Chester Cathedral - 10 min drive - 6.6 miles
  • Chester City Walls - 11 min drive - 6.8 miles
  • Chester Zoo - 16 min drive - 13.0 miles

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown Inn - ‬8 min drive
  • ‪Rossett Hall Hotel - Oscars Brasserie - ‬19 min walk
  • ‪Black Sheep Coffee - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬7 min drive

About this property

Grosvenor Pulford Hotel & Spa

Enjoy 2 restaurants at this 4-star Chester hotel
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are available for GBP 10.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

How close is Grosvenor Pulford Hotel & Spa to the airport?

Grosvenor Pulford Hotel & Spa is 7.2 mi (24-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

Does Grosvenor Pulford Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Grosvenor Pulford Hotel & Spa.

Does Grosvenor Pulford Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Grosvenor Pulford Hotel & Spa, but full breakfast is offered for a fee of GBP 20.00 for adults and GBP 10.00 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Grosvenor Pulford Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Grosvenor Pulford Hotel & Spa?

This hotel offers free self parking.

Does Grosvenor Pulford Hotel & Spa have a pool?

Grosvenor Pulford Hotel & Spa features an indoor pool.

Does Grosvenor Pulford Hotel & Spa have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, brunch, and light fare.

Does Grosvenor Pulford Hotel & Spa have a spa?

Pamper yourself with a day at Spa By Kasia, where you can enjoy body treatments, massages, and mani/pedis.

How close is Grosvenor Pulford Hotel & Spa to downtown Chester?

Grosvenor Pulford Hotel & Spa is 0.2 mi away from Pulford.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff are all really good, especially in the restaurant. The hotel is well kept, the food is of high quality, and having eaten in both the attached pub, and Palm Court, I can recommend both. The room was compact but fine for comfort. A couple of the lights didn’t work and it was a bit dusty in places. The main problem was the constant banging doors. And even worse, my room was the closest to the entrance for the Spa, and the cleaner appears to start before 6am, opening the storage/cleaners cupboard opposite the room, dragging her cleaning cart and vacuum across the floor. Not her fault, she has a job to do. But the hotel should both consider doing something about the noise of the doors, and the location of the cleaning equipment. I was there for three nights, and it ruined all of them.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kirsty

Stayed 1 night in Aug 2025

8/10 Good

Llinos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Making memories

Just one word absolutely fabulous from arrival to leaving first class service
Dinner at the restaurant
Stayed 1 night in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nazma

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere and had relaxing two days here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebekah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as a family with our 3 year old Son and our dog, luxury accommodation, dining and spa whilst being family friendly, can’t recommend enough. Sophie in the restaurant is amazing, and really helped navigate my gluten free options, this hotel caters very well for Coeliac/ gluten free guests.
Gluten free
Gluten free
Gluten free
Gluten free
Stayed 2 nights in Jul 2025

4/10 Poor

Jamie

Stayed 1 night in Jul 2025

10/10 Excellent

danielfrommanchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loaf

Staff were great with our cat, looked after by the reception team. Breakfast was ace! Vegetarian options were prety dull.
Stayed 1 night in Aug 2025

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Jul 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Our room overlooked the spa gardens and was so peaceful. We had carvery in the Palms on Sunday and that was amazing and food in Nelson’s the following eveni
Stayed 2 nights in Jul 2025

10/10 Excellent

Murat, blackpool

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall great. Just a few issues with service especially when you arrive to check in, and all you want to do is get it done efficiently with your family in tow. So when a guest arrives, please great them. Don’t wait for them to wonder what to do next; so I guessed that the newly installed tablet maybe for me to you use, considering I had been ignored. (No other guests). Standing, there, knowing I am there, not acknowledging or asking if I need any assistance. Not a good look. Otherwise one other issue. Couldn’t get booked into the gastro pub, as it was somehow full, even though maybe at most visibly 40% occupied. I guess not enough staff to provide quality service. However I was able to get into the a la carte restaurant and it was fantastic. Well done. The room was a real highlight, wonderfully spacious, clean and with character. Funny thing though was the faucet for the sink, which was so low, I couldn’t get water in the room supplied kettle. Would stay again, just please, first impressions count; make an effort there. Thx
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

My Husband and I treated ourselves to a spa day and Dinner, Bed and Breakfast overnight stay for our wedding anniversary. It was brilliant from start to finish and the food was amazing! Amenities in the room were great too. We will definitely return!
Stayed 1 night in Jul 2025

10/10 Excellent

Liam, Brough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Robbie

Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my experience it's unusual to find a hotel that actually feels special to stay in. Two great restaurants, pleasant grounds, welcoming colleagues that seemed genuinely happy. What more to ask for! Slight niggle was that the plumbing was noisy at night with guests about using really frequently but aside from this minor niggle, nothing at all to moan about. Would definitely stay again, looking forward to doing so in future.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great hotel. Excellent food and service. Very stylish and clean
Stayed 1 night in Jul 2025

6/10 Okay

Pauline

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was very busy, food hit and miss, part of a wedding party the night before for food, waited over an hour for food. Ordered a Sunday lunch, turkey very dry, it was later in the day probably about 7.40pm before I was served. Breakfast was good on both occasions staff were lovely in the breakfast area. Attended a wedding on the second day of our stay which was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful experience with warm staff

Warm welcome and beautiful room. Ate lunch in the Nelson bar on my own while waiting for partner to arrive and was made to feel comfortable and welcome. Same waiter on the evening - George. He was chatty funny and even sung for us - a fabulous member of staff. The room was beautiful and spa experience was fabulous. We especially enjoyed the live piano music on the evening with a cheeky cocktail or two! Will definitely stay again!
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not good experience

Not so good experience. Didn’t know at time of booking that it was a dog friendly hotel and I seem to be on the ground floor with the majority of them. First night kept awake by a dog backing and whining through the night. Reception when I reported it really wasn’t bothered, response was “ we would look into it” Breakfast staff very nice and obliging and nothing was a problem. House keeping staff absolutely lovely. Alister (manager) amazing gentleman. Function staff I found rude or just ignored any requests we had. They either didn’t answer you or were rude, I asked barman for glass of ice water and he touted at me and bang glass on counter and walked away without one word spoken. Would I come back….only if I really had too
Stayed 2 nights in Jul 2025

10/10 Excellent

D

Stayed 1 night in Jul 2025