4/10 Malo
Elena
Viaje en grupo, Viaje familiar
1 ene. 2026
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
I went to Kinosaki Onsen for my honeymoon. We also had two other friends traveling with us. I am plus size and was concerned about fitting into a yukata to walk around baths. I told them 2 months in advance and they reassured me there would be something that would fit me. Nothing fit me and that made me so upset. That was one of my big deciders for booking here that they said they were able to. I also told them of my friends food allergies is very specific detail such as her being allergic to eggs, nuts etc.The told me they could accommodate her allergies.They did not accommodate her as served her eggs everyday despite us telling the allergies months in advance and that they could accommodate us. This was not my first stay at a ryokan I have stayed at a ryokan in Kyoto and Ryokan in miyajima. Other ryokan robes we sae in Kinosaki onsen looked bigger than the ones we were accommodated with. I have had other robes at ryokans fit me. These ribes were very worn and old. While the staff was friendly I didnt feel like I was there for my honeymoon. I didnt need anything super special even just a mention. Would have been nice. They tried to put me and my husband in the less nice room and tried to put our friends with the room with the view. I felt like the staff was annoyed by us. I would not recommend this ryokan which makes me sad because I was the most excited about staying here.
Elena
Se hospedó 3 noches en diciembre de 2025
