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The Palmer Collective

4.0 star property
4-star hotel in South Townsville

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Photo gallery for The Palmer Collective

Breakfast, lunch and dinner served
Reception
Reception
Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe King Room

9.0 out of 10
Wonderful
(39 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Queen Room

9.0 out of 10
Wonderful
(80 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen & Single Room

Shower, free toiletries, hair dryer, towels

Queen & Single Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Townsville

South Townsville stay.Within a 10-minute walk of this South Townsville hotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • The Strand Beach - 11 min walk - 0.6 miles
  • Magnetic Island Ferry Terminal - 11 min walk - 0.6 miles
  • Queensland Country Bank Stadium - 13 min walk - 0.7 miles
  • Castle Hill - 13 min walk - 0.7 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪A Touch of Salt - ‬5 min walk
  • ‪Pedlar Project - ‬6 min walk
  • ‪Padoka Cafe - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Grill'd - ‬2 min walk

About this property

The Palmer Collective

4-star hotel in South Townsville
The Palmer Collective offers its guests an outdoor pool, a fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palmer Collective offers 118 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

How close is The Palmer Collective to the airport?

The Palmer Collective is 4.5 mi (8-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at The Palmer Collective?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at The Palmer Collective on Mar 29, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palmer Collective have an airport shuttle?

Airport shuttle services are not available at The Palmer Collective.

How close is The Palmer Collective to the beach?

This hotel is 1 mi (5-min drive) from The Strand Beach and 2.5 mi (8-min drive) from Pallarenda. Don't forget your sunscreen!

Does The Palmer Collective offer free breakfast?

Free breakfast isn’t offered at The Palmer Collective, but cooked-to-order breakfast is offered for a fee of between AUD 12 and 31.95 for adults, AUD 13 and 31.95 for children. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 6:00 AM to noon.

Is there a casino at The Palmer Collective?

No, there is no casino at this hotel.

What time is check-in at The Palmer Collective?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at The Palmer Collective?

This hotel offers free self parking.

Does The Palmer Collective have a pool?

The Palmer Collective features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does The Palmer Collective have a restaurant?

Yes, there is a restaurant on site.

Does The Palmer Collective have a spa?

There are no spa services available at this hotel.

How close is The Palmer Collective to downtown Townsville?

The Palmer Collective is 0.3 mi away from Townsville.

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 813 reviews
Rating 8 - Good. 282 out of 813 reviews
Rating 6 - Okay. 57 out of 813 reviews
Rating 4 - Poor. 36 out of 813 reviews
Rating 2 - Terrible. 14 out of 813 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 times at The Palmer. The attached Restaurant was quick, efficient and had some healthy and some decadent options. The rooms and ammenities are basic but comfortable. The free laundry facilities were nice but got a bit crowded for mid trip washing.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were upgraded to a 3 bedroom apartment (much more than we needed) and were able to really enjoy our stay with a late checkout. Breakfast buffet was lovely. The pool was immense and the place very comfortable and easy to get to/from. Loved it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff who helped me with check in issue, can’t complain!
Stayed 2 nights in Nov 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Bed was very comfortable. Water pressure in shower awesome. Air-conditioning was nice and cold. Prime location! Thankyou
Stayed 1 night in Nov 2025

8/10 Good

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Etienne

Business traveler
Liked: Cleanliness, staff & service, amenities
All good. A little worn out in the bathroom but comfortable bed and warm welcome from staff! Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities
Great spot, walkable to food and sites & nice staff. An ok gym and would stay again.
Stayed 1 night in Nov 2025

8/10 Good

Benn

The Room was Clean and the bed was comfortable. Staff were friendly and knowledgeable
Stayed 1 night in Nov 2025

10/10 Excellent

Jewelann

Traveled with family
Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025

8/10 Good

Guerschon

Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Did not have breakfast
Stayed 1 night in Oct 2025

8/10 Good

bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Oct 2025

10/10 Excellent

Denis, Kelso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay with clean rooms and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt have breakfast. Staff at reception awsome
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Stayed 3 nights in Oct 2025

8/10 Good

Linda

Stayed 4 nights in Oct 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained place
Stayed 3 nights in Oct 2025

10/10 Excellent

Cassandra

Stayed 1 night in Oct 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and staff very helpful
Stayed 2 nights in Oct 2025

6/10 Okay

Annie

Disliked: Cleanliness, staff & service, room comfort
Stayed for 5 days no proper house keeping. Same bed lines, bin not emptied. Coffee and etc not refilled.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charmaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed at The Palmer. Rooms are clean and neat. Super comfortable beds! The staff are welcoming and accommodating. Parking at rear is not covered, a small draw back. The restaurant downstairs is both convenient and delivers delicious meals. The coffee served by the night barista was a huge let down. Restaurants in the surrounding streets are handy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Clean rooms. Good to have a gym and a lot of restaurants nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
As per usual the team at the Hotel were great. Nothing was ever out of the question, and everything was done with a smile. Have been staying with this team for the last five years and will continue to do so whenever I'm in Townsville.
Stayed 3 nights in Oct 2025