4.7 out of 5

"Very good experience. Enjoyed the hotel and my visit to this area. " More

By a verified traveler on Fri 17 Jun 2016

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at Keio Plaza Hotel Tokyo. You'll be 0.4 km (0.3 mi) from Tokyo Metropolitan Government Building and 2 km (1.3 mi) from Meiji Jingu Shrine. Highlights at this hotel include 11 restaurants, 5 bars/lounges, and an outdoor swimming pool.

Flat-screen TVs with DVD players are featured in all 1438 individually decorated rooms, and you can enjoy free WiFi, in-room childcare, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include slippers and free toiletries. Free bottled water, in-room massages, and safes are also available.

Enjoy the fitness center, karaoke, seasonal outdoor swimming pool, and kids' swimming pool. Conference space, meeting rooms, and a business center are among the business amenities offered. Other amenities include 3 coffee shops/cafés and free WiFi in public areas. There's also self parking, along with the convenience of a free theme park shuttle.

With a stay at this 4.5-star Nishi-Shinjuku hotel, you'll be 2 km (1.2 mi) from Shinjuku Gyoen National Garden and 2.7 km (1.7 mi) from Yoyogi Park.

Standard Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$205 per night

Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Plaza Deluxe Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Plaza Premier Twin, Non Smoking with Free access to lounge

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Plaza BIZ Plus 1 King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plaza Superior Twin, Non Smoking (Main Tower)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Keio Plaza Hotel Tokyo ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5
Pros: Very convenient to the train station and subway. Made it easy to get around Tokyo. Many restaurants nearby.
Cons: Hotel is very popular with tourists. Can get a bit crowded particularly in the morning. Restaurants in the morning very busy and you may have a wait
Location: Near to train station/subway. Easy to get to other locations in Tokyo. Lots of restaurants and shopping. Also near 2 nice parks
Very good experience. Enjoyed the hotel and my visit to this area.

Posted by , from Shanghai, China on Jun 17, 2016

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5 out of 5

Keio Plaza

Nice hotel, convenient location. Not too far from train stations.

Posted by on May 1, 2016

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5 out of 5

Great location, very nice hotel

Pros: Large room, good location.
We stayed at the Keio Plaza for five nights. We had four people in two rooms and they were able to provide two rooms next door to each other on a non-smoking floor. The hotel was very nice, extremely clean and comfortable. The rooms were very large compared to other hotel rooms we stayed in during our trip to Japan. The hotel is conveniently located near the Shinjuku train station and also the subway line. There is an underground tunnel from the train station to the edge of the hotel to use in case of bad weather.

Posted by on Apr 24, 2016

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5 out of 5

Luxury Hotel in the Western Shinjuku Area

Pros: The hotel is conveniently located to one of the largest hubs in Tokyo. Nearby you will find transportation, dining, and shopping.
Cons: The wait for front desk service could be long if there is a large tour group being processed. There seem to be a fair number of tour groups here.
Location: Tocho-mae station one block away should you not want to make the 8 minute walk to Shinjuku station. Otherwise, plenty of shopping and dining options.
Stayed in a Plaza Luxe double. We had two different rooms of this type and both offered a view of the Tokyo Metropolitan Government Building and a clear view of Mt. Fuji on most days. The rooms were well furnished and the bathrooms were large. While there are no laundry facilities located in the hotel, the Shinjuku Wash & Fold is roughly 15 minutes away offering full service laundry options at a very cheap price. Nearby conveniences include a post office which is open until 9:00 pm. Packaging supplies may be found at the Sekaido across the street or visit the Tokyu Hands across the Shinjuku Southern Terrace. Nearby dining options include an array of restaurants closer to Shinjuku station including your favorite flavor of conbini. If you are afraid of the language barrier, there are even restaurants which use vending machines allowing you to pay and choose your meal without having to interact with wait staff. Simply look at the examples displayed in the window, put in your cash, and take your ticket to the cooks in the back. We would stay here again.

Posted by , from San Antonio, Texas on Jan 20, 2016

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3 out of 5

Looks are deceiving is the underlying theme here.

Pros: Free Internet, Quiet
Cons: outdated
Hotel is very grand upon entry but rooms are fair at best. AVOID the south tower like the plague. it is something out of the 70's with a musky smell. I had to call down to the desk to complain in order to get switched over to the main tower which has been renovated a bit. Don't confuse internet service with wifi b/c that is not available unless you request for a wireless router which needs to be booked otherwise it runs out. We tried checking in prior to 2pm and nothing was available. Upon return @ 5pm it would appear as if the front desk had trouble locating a room. Not sure if they try to fill the south tower first but like i said, AVOID it like the plague. It is however, a convenient location but we paid 270 a night which is no where near a good value to compared to other accommodations.

Posted by , from New York, NY on Dec 29, 2012

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5 out of 5

Top of the best choices for a trip to Tokyo.

Pros: Close restaurants, Quiet, close to subway, close to shopping spots
Elegant hotel, convenient for traffic and shopping, reasonable price.

Posted by , from Taiwan on Feb 8, 2011

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5 out of 5

A-class hotel

Although I was unable to book a non-smoking room as I would have preferred, the one I got was at least tolerable for this non-smoker. Otherwise, my stay was very pleasant. The standard single room's decor was a bit past its best but certainly serviceable, with a most comfortable bed. I loved the amenities, especially the space-age commode and the electric kettle that supplied hot water for tea constantly. The hotel itself has numerous shops and restaurants, some of which stay open late (convenient as many Japanese establishments close early by Western standards), and is situated close to the enormous Shinjuku Station and many other shops and sites. The staff is unfailingly courteous and efficient. Definitely a five-star experience, worth every penny.

Posted by on Nov 28, 2010

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5 out of 5

Great Location to Shinjuku Station

Hotel was clean and comfortable and the service was good.

Posted by on May 30, 2010

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5 out of 5


This is my third stay at the Keio Plaza and it was just as I expected. There was excellent service from a sincere staff, and my checkin and checkout were quick and professional. It is in a good location, near Shinjuku station, and there are many places to eat in the area.

Posted by on Mar 20, 2010

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5 out of 5

Best hotel experience EVER

This is possible the best hotel that I have EVER stayed at any where in the world.. Service is amazing, rooms are large and prices were great. I am coming back in spring to stay here again.

Posted by on Sep 6, 2009

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Property Features

Keio Plaza Hotel Tokyo offers its guests an outdoor pool, a fitness center, and a children's pool. There are 11 restaurants and 3 coffee shops/cafés, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi. A business center and meeting rooms are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo. A roundtrip airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 1438 guestrooms or units
  • 47 levels
  • 2 buildings
  • 11 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • 4 conference rooms
  • Built in 1971
  • Karaoke
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Tokyo (HND-Haneda) (27.9 km / 17.3 mi)
  • Train station: Tokyo Shibuya Station (5.1 km / 3.2 mi)
  • Property shuttles: Free theme park shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Keio Plaza Hotel Tokyo offers 1438 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Keio Plaza Hotel Tokyo has 11 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests must pay a fee to use the hotel's outdoor pool (open during the summer season only). The pool is open from 9 AM to 8 PM. Guests can use the hotel's fitness room for free from 5 AM to 10 PM. The fitness room has treadmills, stationary bikes, stair-climbers, and strength-training machines.

The recreational activities listed below are available either on site or nearby; fees may apply.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 19

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The property will charge an occupancy fee if you arrive with more guests than indicated in your reservation.

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.

This property offers complimentary smartphones for use during all guests' stays; phones come equipped with internet access and inclusive international calls to selected countries. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Tourism fee: JPY 200 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3190 per person (one way)
  • Airport shuttle fee per child: JPY 1590.00 (one-way), (from 0 to 12 years old)
  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 2000 per person, per night and includes use of:

  • - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Keio
  • Keio Hotel
  • Keio Hotel Tokyo Plaza
  • Keio Plaza Tokyo
  • Keio Tokyo Plaza
  • Keio Plaza Hotel Tokyo Shinjuku
  • Keio Plaza Shinjuku
  • Keio Plaza Hotel Tokyo
  • Keio Plaza Hotel
  • Keio Plaza

You should know

  • Keio Plaza Hotel Tokyo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in September.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Awards & Affiliations