JR-East Hotel Mets Shibuya

3.5 star property
3.5-star hotel near Shibuya Crossing

Choose dates to view prices

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Deluxe Twin for 5 people - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board
Reception
Staircase
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪6 min walk‬
  • Roppongi Hills
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

Single for 1 people - Non - Smoking / Residential style

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

9.4 out of 10
Exceptional
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Deluxe Twin for 5 people - Non - Smoking / Residential style

  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Twin - Non - Smoking / Residential style

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(15 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Twin for 1 people - Non - Smoking / Residential style

  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Twin for 2 people - Non - Smoking / Residential style

  • Sleeps 2
  • 2 Large Twin Beds

Single for 2 people - Non - Smoking / Residential style

  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Deluxe Twin - Non Smoking / Residential Style

  • Sleeps 4
  • 2 Double Beds

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin - Non Smoking / Residential Style

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin For 5 People - Non Smoking / Residential Style

  • Sleeps 5
  • 2 Double Beds

Single - Non Smoking / Residential Style

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Tokyo

Shibuya stay.A stay at this Shibuya hotel places you within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Roppongi Hills. Meiji Jingu Shrine and Tokyo Midtown are also within 2 miles (3 km).

What's nearby

  • Shibuya Crossing - 6 min walk - 0.4 miles
  • Yoyogi Park - 18 min walk - 1.0 mile
  • Roppongi Hills - 2 min drive - 1.7 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 5 min drive - 1.7 miles

Getting around

  • Shibuya Station - 1 min walk
  • Ebisu Station - 13 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

3.5-star hotel near Shibuya Crossing
JR-East Hotel Mets Shibuya offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. JR-East Hotel Mets Shibuya also features a front-desk safe and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 186 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Microwave in a common area
JR-East Hotel Mets Shibuya offers 186 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

How close is JR-East Hotel Mets Shibuya to the airport?

JR-East Hotel Mets Shibuya is 14.9 mi (41-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does JR-East Hotel Mets Shibuya have an airport shuttle?

Airport shuttle services are not available at JR-East Hotel Mets Shibuya.

How close is JR-East Hotel Mets Shibuya to the beach?

This hotel is 7.4 mi (23-min drive) from Odaiba Beach Park.

Does JR-East Hotel Mets Shibuya offer free breakfast?

Free breakfast isn’t provided at JR-East Hotel Mets Shibuya, but buffet breakfast is offered for a fee of JPY 1980 for adults and JPY 1980 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at JR-East Hotel Mets Shibuya?

No, there is no casino at this hotel.

What time is check-in at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at JR-East Hotel Mets Shibuya?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does JR-East Hotel Mets Shibuya have a pool?

JR-East Hotel Mets Shibuya does not have a pool.

Does JR-East Hotel Mets Shibuya have a spa?

There are no spa services available at this hotel.

How close is JR-East Hotel Mets Shibuya to downtown Tokyo?

JR-East Hotel Mets Shibuya is 4 mi away from Tokyo.

JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1003 reviews
Rating 8 - Good. 326 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful in assisting us with the questions we had. They even called vendors to inquire availability of items we were looking for. Room was small so better suited for those with carryon luggage.
Stayed 5 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to Shibuya station. Room was clean and modern.
Stayed 4 nights in Apr 2025

10/10 Excellent

Scott

Liked: Amenities, property conditions & facilities
Nice stay in clean comfortable hotel. Excellent location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 10 nights in Mar 2025

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, it was clean, had a great location and a wonderful breakfast.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here. Room is slightly smaller but you get what you paid for. Close to Shibuya station and konbinis. Staff was available and very quick to act. Free coffee and teas and easy to work washing machines. Can view status on tv and took two hours to wash. Easy self check in process and amenities available 24/7. Would definitely stay here again!
Stayed 5 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Georgianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff - great location and perfect first place for getting over our jet lag - great breakfasts
Stayed 3 nights in Mar 2025

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, breakfast is included in stay, clean, and right next to the train station. Breakfast was great and staff very attentive, trash is removed and towels changed out daily.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a GEM

Great stay for our family of four adults. Location was central and close to train station. Minutes away from restaurants, both large ones (Shibuya Stream) and smaller family-owned ones. Breakfast was wonderful—a great variation and of very good quality. Rooms are very clean (newer hotel) with ample space for Tokyo standards. Daily cleaning was done with no additional charge. Laundromat was a plus. Checking-in was a breeze.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and curteous and the hotel was in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast

Stayed 3 nights in Mar 2025

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stop on my trip in Japan and what an experience it was. The staff was very friendly and made me feel right at home. I highly recommend adding the breakfast commendations if you stay. The French toast blew my mind. I actually left my jacket there and emailed the hotel and they said they could keep it there until I pick it up, knowing I was couldn’t be there for 6 days. Would highly recommend and would love to stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but comfortable. Staff was very friendly and helpful. The breakfast buffet was plentiful and tasty; however, it was a Japanese breakfast and not Western. It just not what I would want for breakfast. Public transportation and restaurants were nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Bharath

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near yet away in Shibuya

Getting to the hotel was confusing, as there are levels to Shibuya centre. And coming from the station Google did drive us all over the place. But once you got the hang of the area it was pretty easy walk to the hotel. Connected to the Shibuya station and the sakura stage building. The hotel is in a quiet lane yet is ten minutes away from the scramble, and the shopping area. For people taking the narita airport limousine, the stop is it's a 8-10 minutes walk from the hotel. The hotel room (ours was a twin room) was impressively bigger than the ones we stayed in Tokyo. Overall a really nice hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location walking distance from the train station, very close to everything. Staff is amazing and friendly, Laundry on site, very clean
Stayed 5 nights in Feb 2025