Shibuya stay.A stay at this Shibuya hotel places you within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and Tokyo Tower are also within 3 miles (5 km).
What's nearby
Shibuya Sky - 3 min walk - 0.2 miles
Shibuya Scramble Square - 3 min walk - 0.2 miles
Cerulean Tower - 6 min walk - 0.4 miles
Shibuya Crossing - 6 min walk - 0.4 miles
Hachikō Memorial Statue - 6 min walk - 0.4 miles
Getting around
Shibuya Station - 1 min walk
Ebisu Station - 13 min walk
Haneda Airport (HND) - 41 min drive
Restaurants
小諸そば - 2 min walk
東京油組総本店 - 2 min walk
なかめのてっぺん - 2 min walk
カフェ・ベローチェ - 1 min walk
牛かつ もと村 - 2 min walk
About this property
JR-East Hotel Mets Shibuya
3.5-star hotel near Shibuya Crossing
JR-East Hotel Mets Shibuya offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. JR-East Hotel Mets Shibuya also features a front-desk safe and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.
186 guestrooms or units
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Smoking in designated areas
Microwave in a common area
JR-East Hotel Mets Shibuya offers 186 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
Limited onsite self parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
Accessibility
No elevator
Room amenities
Entertainment
Flat-screen TV
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Slippers
Toilet paper
Toilet with electronic bidet
Towels provided
Food and drink
Refrigerator
More
Air conditioning
Desk
Electrical adapters
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 6 years old and younger stay free when using existing bedding.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
Covered self parking fee: JPY 2000 per night (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.
We should mention
Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo
Frequently asked questions
How close is JR-East Hotel Mets Shibuya to the airport?
JR-East Hotel Mets Shibuya is 14.9 mi (41-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.
Does JR-East Hotel Mets Shibuya have an airport shuttle?
Airport shuttle services are not available at JR-East Hotel Mets Shibuya.
How close is JR-East Hotel Mets Shibuya to the beach?
This hotel is 7.4 mi (23-min drive) from Odaiba Beach Park.
Does JR-East Hotel Mets Shibuya offer free breakfast?
Free breakfast isn’t provided at JR-East Hotel Mets Shibuya, but buffet breakfast is offered for a fee of JPY 1980 for adults and JPY 1980 for children. It's available every day from 6:30 AM to 10:00 AM.
Is there a casino at JR-East Hotel Mets Shibuya?
No, there is no casino at this hotel.
What time is check-in at JR-East Hotel Mets Shibuya?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.
Is there free parking at JR-East Hotel Mets Shibuya?
Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.
Does JR-East Hotel Mets Shibuya have a pool?
JR-East Hotel Mets Shibuya does not have a pool.
Does JR-East Hotel Mets Shibuya have a spa?
There are no spa services available at this hotel.
How close is JR-East Hotel Mets Shibuya to downtown Tokyo?
JR-East Hotel Mets Shibuya is 4 mi away from Tokyo.
JR-East Hotel Mets Shibuya Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice location only after you figure out navigation from new South Gate. It took us a couple of days to figure it out. Easy access to HND via train lines.
Service is excellent.
Service was excellent, rooms clean, convenient laundry and amenities bar. Very affordable and close the Shibuya scramble and all others tourist attractions.
The front desk staff were welcoming, efficient, and very helpful. Their attentiveness made a strong impression, and I would certainly consider staying again.
The hotel was nice and clean, staff was friendly and spoke English. Check-in and check-out were easy. Room was clean and big enough, perfect for a short stay and very close to Shibuya station which made it very convenient as a hub to go to different parts of Tokyo.
We stayed in a deluxe twin residential style room. It was small for 3 people but the beds were comfortable. The room came with a washer/dryer which was very convenient. The location is walking distance to restaurant and shopping, and the area was quiet. We will definitely stay here again.
Katherine
Stayed 3 nights in Nov 2025
10/10 Excellent
Theresa
Traveled with partner
Dec 2, 2025
Enjoyed our stay, good location and close to everything we wanted. We walked everywhere. Lots of good food options. There was some sticky residue on the desk that we cleaned off. Our ac vent was making a loud noise the first night but when we let the staff know, they fixed it right away. The hotel were very apologetic. The staff was all very nice, will be staying here again
Awesome stay with my son. Very clean. Big room. Comfy beds. Excellent food options all around the hotel. Keep the dehumidifier going to remove the ‘teenage foot’ smell…works really well. Staff were super friendly