Hyatt House Tokyo Shibuya

4.0 star property
4-star hotel near Hachikō Memorial Statue, connected to a rail/subway station

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Photo gallery for Hyatt House Tokyo Shibuya

Restaurant
Creator video
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Yoyogi Park
    ‪17 min walk‬
  • Place, Meiji Jingu Shrine
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

Deluxe Twin Room (with sofa bed)

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Twin Suite

  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Twin Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

King Room with Sofa Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

King Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (with Day Bed)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Sleeps 3
  • 2 Twin Beds

Twin Room with Sofa Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

City center retreat .Within a 10-minute walk of this Shibuya hotel, you'll find Hachikō Memorial Statue and Shibuya Sky. Shibuya Crossing and Shibuya 109 Building are also within half a mile (1 km).

What's nearby

  • Shibuya Crossing - 6 min walk - 0.3 miles
  • Hachikō Memorial Statue - 6 min walk - 0.3 miles
  • Omotesando - 17 min walk - 0.9 miles
  • Yoyogi Park - 17 min walk - 0.9 miles
  • Meiji Jingu Shrine - 5 min drive - 1.7 miles

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 12 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪富士屋本店 - ‬2 min walk
  • ‪スシとワイン SUSHI SOUL - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪和泉鮨桜丘店 - ‬2 min walk

About this property

Hyatt House Tokyo Shibuya

4-star hotel near Hachikō Memorial Statue, connected to a rail/subway station
Hyatt House Tokyo Shibuya offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 126 guestrooms or units
  • 16 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt House Tokyo Shibuya offers 126 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with espresso makers. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Similar properties

Property amenities

Family friendly

  • In-room kitchen
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 2500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Frequently asked questions

How close is Hyatt House Tokyo Shibuya to the airport?

Hyatt House Tokyo Shibuya is 14.9 mi (39-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Hyatt House Tokyo Shibuya have an airport shuttle?

Airport shuttle services are not available at Hyatt House Tokyo Shibuya.

How close is Hyatt House Tokyo Shibuya to the beach?

This hotel is 7.4 mi (24-min drive) from Odaiba Beach Park.

Does Hyatt House Tokyo Shibuya offer free breakfast?

Free breakfast isn’t provided at Hyatt House Tokyo Shibuya, but buffet breakfast is offered for a fee of JPY 2500 for adults and JPY 2500 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Hyatt House Tokyo Shibuya?

No, there is no casino at this hotel.

What time is check-in at Hyatt House Tokyo Shibuya?

Check-in begins at 3:00 PM.

Is there free parking at Hyatt House Tokyo Shibuya?

Free parking is not available at this hotel.

Does Hyatt House Tokyo Shibuya have a pool?

Hyatt House Tokyo Shibuya features an indoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hyatt House Tokyo Shibuya have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt House Tokyo Shibuya have a spa?

There are no spa services available at this hotel.

How close is Hyatt House Tokyo Shibuya to downtown Tokyo?

Hyatt House Tokyo Shibuya is 4 mi away from Tokyo.

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 172 out of 199 reviews
Rating 8 - Good. 21 out of 199 reviews
Rating 6 - Okay. 3 out of 199 reviews
Rating 4 - Poor. 2 out of 199 reviews
Rating 2 - Terrible. 1 out of 199 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and wonderful stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the Shibuya JR line and the Shibuya Scramble intersection A lot of restaurants and things to see in a compact area, explore the immediate area around the hotel, everything is brand-spanking new! It really has a futuristic feel to it, especially at night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to shibuya station. Quiet, clean, and comfortable. Friendly staff. Would stay here again.
Stayed 6 nights in Jul 2025

10/10 Excellent

EMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Muhammad

Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Washer dyer, really a lot of attention to detail. House cleaning never bothered you yet the room was always cleaned. They did a pretty good job with breakfast, but I wouldn’t say it was amazing. Very close to Shibuya station and like a 10 minute walk to the scramble, so close enough to get out to the train or surrounding area, but peaceful enough to take it easy and get back to home base when needed.
Stayed 8 nights in Jul 2025

8/10 Good

oestman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but no concierge that was very disappointing for a first timer.
Stayed 7 nights in Jul 2025

10/10 Excellent

Pian

Stayed 3 nights in Jul 2025

8/10 Good

Belkis

Stayed 3 nights in Jul 2025

10/10 Excellent

kayla, staten island

Stayed 6 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel a ton. The rooms were huge and helpful to have a washing machine and dryer. The location was perfect for riding trains. The staff were kind and respectful . And everything was so clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Brett

Stayed 6 nights in Jun 2025

10/10 Excellent

Osmo

Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing! Excellent service by every team member! Highly recommend! And so close to the Shibuya Station too!
Stayed 5 nights in May 2025

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with all amenities inside the room. Location is great but can be overwhelming to get around the area if not familiar. Don’t bother with breakfast- lots of excellent options in the surround area
Stayed 4 nights in Jun 2025

10/10 Excellent

elanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed. Super clean. We only wished the pool had longer hours. It didn’t open early enough to swim laps for a workout and it was always closed by the time we got back to the room after dinner.
Stayed 4 nights in Jun 2025

8/10 Good

Joel, Alameda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place but awfully hard to locate, even by the locals. It’s new so that’s a plus. Decent room size with that special line item…a washer/dryer combo, which should remove a traveler from packing too much clothing (plus it’s Tokyo, so you can easily shop here). Odd location for the check in (15th floor). Friendly and efficient staff. Not much of a restaurant, so you will likely and should step out to explore and dine Tokyo. 7-Eleven, Family Mart, Lawsons and most importantly Tokyu Grocery Store are all nearby. This is not a luxury hotel nor is it Chic, but having that washer/dryer sure do make it worthwhile to stay here. Oh and by the way, we stay for 7 nights and washed our clothes 8 times! lol…
Stayed 8 nights in May 2025

10/10 Excellent

Amber

Stayed 3 nights in May 2025

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially to the Shibuya Station and shopping. Hotel staff were professional, friendly and helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Ben, London

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable, quiet and well equipped rooms. Very helpful and polite staff. Would highly recommend the Hyatt House Tokyo Shibuya
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very up to date hotel. Staff extremely helpful
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Traveled with family
Disliked: Amenities, property conditions & facilities
Outdated hotel
Stayed 4 nights in May 2025

10/10 Excellent

Mae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025