See all properties

Hotel Chinzanso Tokyo

5.0 star property
Family-friendly 5-star hotel near Imperial Palace East Gardens

Choose dates to view prices

Photo gallery for Hotel Chinzanso Tokyo

Indoor pool
Property video
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby
Courtyard

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Place, Chinzan-so Garden
    ‪1 min walk‬
  • Place, Waseda University
    ‪9 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 645 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(28 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking City View

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin with Tatami Space, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • Garden view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

You may also like

Ad
Courtyard

Hotel Niwa Tokyo

Chiyoda
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 2,291 reviews
$207 nightly
The price is $228
Apr 14 - Apr 15
All taxes and fees included in total
Hotel Niwa Tokyo

About the neighborhood

Tokyo

Bunkyo stay.Your stay at this Bunkyo hotel places you within 3 miles (5 km) of Tokyo Dome and Imperial Palace East Gardens. Ueno Zoo and Tsukiji Outer Market are also within 6 miles (10 km).

What's nearby

  • Chinzan-so Garden - 1 min walk - 0.1 miles
  • Waseda University - 9 min walk - 0.5 miles
  • Waseda University Tsubouchi Memorial Theatre Museum - 11 min walk - 0.6 miles
  • Gokoku-ji Temple - 12 min walk - 0.7 miles
  • Sunshine City Shopping Mall - 5 min drive - 1.3 miles

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 8 min walk
  • Haneda Airport (HND) - 53 min drive

Restaurants

  • ‪東京麺珍亭本舗 - ‬9 min walk
  • ‪大王ラーメン - ‬9 min walk
  • ‪ダイニング フェリオ - ‬14 min walk
  • ‪MENSHO - ‬7 min walk
  • ‪グルメブティック メリッサ - ‬10 min walk

About this property

Hotel Chinzanso Tokyo

Family-friendly 5-star hotel near Imperial Palace East Gardens
Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 77619 square feet (7211 square meters) and includes conference space. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Hotel Chinzanso Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 265 guestrooms or units
  • 14 levels
  • 7 dining venues
  • 77619 sq ft of conference space
  • 7211 sq m of conference space
  • Built in 1991
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

6 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Hotel Metropolitan Edmont Tokyo
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 3,463 reviews
$164 nightly
The price is $180
Apr 19 - Apr 20
Hotel Metropolitan Edmont Tokyo

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested onsite for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from January 4 2026 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11385 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6095 for adults and JPY 2645 for children
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

How close is Hotel Chinzanso Tokyo to the airport?

Hotel Chinzanso Tokyo is 18.3 mi (53-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chinzanso Tokyo?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Chinzanso Tokyo on Mar 23, 2026 start from $741, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chinzanso Tokyo have an airport shuttle?

Airport shuttle services are not available at Hotel Chinzanso Tokyo.

How close is Hotel Chinzanso Tokyo to the beach?

This hotel is 10.4 mi (36-min drive) from Odaiba Beach Park.

Does Hotel Chinzanso Tokyo offer free breakfast?

Free breakfast isn’t provided at Hotel Chinzanso Tokyo, but full breakfast is offered for a fee of JPY 6095 for adults and JPY 2645 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Chinzanso Tokyo?

No, there is no casino at this hotel.

What time is check-in at Hotel Chinzanso Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Chinzanso Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 1000.00 per night, and valet parking for JPY 2000.00 per night.

Does Hotel Chinzanso Tokyo have a pool?

Hotel Chinzanso Tokyo features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hotel Chinzanso Tokyo have a restaurant?

Hotel Chinzanso Tokyo is home to Miyuki, which features Japanese cuisine.

Does Hotel Chinzanso Tokyo have a spa?

Pamper yourself with a day at Yu, where you can enjoy body scrubs, facials, and aromatherapy.

How close is Hotel Chinzanso Tokyo to downtown Tokyo?

Hotel Chinzanso Tokyo is 3.2 mi away from Tokyo.

Hotel Chinzanso Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 932 out of 1076 reviews
Rating 8 - Good. 109 out of 1076 reviews
Rating 6 - Okay. 19 out of 1076 reviews
Rating 4 - Poor. 7 out of 1076 reviews
Rating 2 - Terrible. 9 out of 1076 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities
It was spotless, the staff was multilingual and super polite, the garden was beautiful. We had an amazing stay!
Stayed 6 nights in Dec 2025

10/10 Excellent

KH

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, amazing people, definitely made my trip luxurious as possible.
Continental Breakfast
Sunrise
Corner view
Stayed 3 nights in Dec 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. So nice and helpful. Somehow they left a better impression than the beautiful scenary.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Chinzanso Tokyo is a magical place. The room we were in was immaculate, the grounds were meticulously manicured and the food was incredible. But what sets this place above, is the people. We have stayed at many high end hotels and resorts across the world and I will say, the staff at Hotel Chinzanso make everyone feel incredibly well taken care of...special...like royalty. This will be the only hotel we stay at when going back to Tokyo.
Stayed 3 nights in Nov 2025

10/10 Excellent

XUEFENG

Traveled with group
Liked: Cleanliness, staff & service, amenities
特别喜欢这家酒店，尤其是后花园，日本独一无二。
Stayed 4 nights in Dec 2025

10/10 Excellent

Molica

Stayed 3 nights in Dec 2025

10/10 Excellent

Efraim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an extra ordinary staying, we were enjoyed so much, Tnx
Stayed 2 nights in Dec 2025

10/10 Excellent

shawn

Stayed 13 nights in Nov 2025

10/10 Excellent

Dawei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hospitality at front desk and valet
Stayed 2 nights in Dec 2025

10/10 Excellent

Bishnu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff with exceptional service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eiji

Liked: Cleanliness, amenities, property conditions & facilities
All staff were professional and courteous with smiles. What a beautiful garden!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mosiah

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities
Beautiful hotel with the most amazing gardens. Staff were so lovely as well. Would definitely go back!
Stayed 1 night in Nov 2025

10/10 Excellent

Marlene

Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

8/10 Good

Mohamed

Room is
Stayed 5 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Impeccable service. Everyone was friendly, attentive, and eager to help. The concierge, Mi Mi (I believe), was a joy to talk with, and helped us when we first arrived.
Stayed 3 nights in Nov 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities
We had a wonderful time. The property is lovely, the staff very helpful and courteous, the room was peaceful and comfortable, and the amenities were excellent as well. A terrific experience overall.
Stayed 3 nights in Nov 2025

8/10 Good

Suraj

Liked: Cleanliness, staff & service, amenities
Room was great but internet did not work at all, in spite of staff efforts
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark Gray

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely fabulous. Highly recommended for those looking for a 5 star experience in Tokyo. The garden was also very cool!
Stayed 3 nights in Nov 2025

10/10 Excellent

NADER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel
Stayed 7 nights in Nov 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardern, wonderful moon and cloud show. Spaciouse room, good service. Breakfast is dispointed, very limited food. Swimming pool costs money, it is the time time we encountered all around the world. Loacation is far away from any atractions.
Stayed 4 nights in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
5 star traditional hotel with great staff but a lot of formality and rules. The garden was lovely and a real highlight
Stayed 2 nights in Nov 2025

10/10 Excellent

Raymond

Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Room cleaning was almost spotless, but unfortunately the bath had some leftover hair from a previous person (I didn’t ask for them to clean it but I think they would have). Service was great and thorough, or a bit more relaxed, depending on the staff (some staff were younger and less experienced). Everyone was friendly. Amenities were great, facilities were also great. Would definitely stay here again.
Stayed 2 nights in Nov 2025