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5.0 out of 5

"Right near Roppongi (Party) area. If you like contemporary decor you will love this Hotel. Staff in typical Japanese Fashion is the world's best! " More

By a verified traveler on Tue 27 Mar 2007

Hotel Description

5-star luxury hotel near Tokyo Midtown, connected to a shopping center

Heart of Tokyo

Your stay at this Azabu-Juban hotel places you within 2 miles (3 km) of Tokyo Midtown and Nezu Art Museum. Tokyo Tower is 1.3 mi (2 km) away.

Luxury amenities

A full-service spa, 7 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 16 conference rooms, business center, and airport shuttle. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Soaking tubs, free wired Internet

Boasting deep soaking bathtubs, the 387 guestrooms also offer free wired Internet and pillowtop beds. Other amenities include DVD players, refrigerators, and flat-screen TVs with digital channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$234* Per night/room Jun 14 - Jun 15

Club Room, 1 King Bed (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Diplomat)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Twin Beds (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 2 Twin Beds (View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Hyatt Tokyo ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt Tokyo

Everyone (1)
5 out of 5

Posted by on Jun 19, 2019

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5 out of 5

Tokyo at its best

Right near Roppongi (Party) area. If you like contemporary decor you will love this Hotel. Staff in typical Japanese Fashion is the world's best!

Posted by on Mar 27, 2007

Was this review helpful to you?

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Grand Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a spa tub. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 30138 square feet (2800 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the luxury Grand Hyatt Tokyo. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 387 guestrooms or units
  • 21 levels
  • 7 dining venues
  • 3 bars or lounges
  • 30138 sq ft of conference space
  • 2800 sq m of conference space
  • Built in 2003
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Haneda Airport (HND) (20 km / 12.4 mi)
  • Train station: Ebisu Station (2.8 km / 1.7 mi)
  • Metro station: Roppongi Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Fiorentina - This restaurant serves breakfast, lunch, and dinner.

Chinaroom - This restaurant serves lunch and dinner.

The French Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner.

Keyakizaka - This restaurant serves lunch and dinner.

Shunbou - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests may be subject to health screenings for COVID-19 at the property.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 4680 per person (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Self parking fee: JPY 5000 per night
  • Valet parking fee: JPY 5000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Tokyo
  • Grand Hyatt Tokyo Hotel
  • Hyatt Tokyo Grand
  • Tokyo Grand Hyatt
  • Grand Hyatt Hotel Tokyo
  • Grand Hyatt Minato
  • Grand Hyatt Tokyo Hotel Minato
  • Grand Hyatt Tokyo Japan
  • Hyatt Tokyo
  • Minato Hyatt
  • Hyatt Tokyo
  • Minato Hyatt
  • Grand Hyatt Minato
  • Grand Hyatt Hotel Tokyo
  • Grand Hyatt Tokyo Hotel
  • Grand Hyatt Tokyo Tokyo
  • Grand Hyatt Tokyo Hotel Tokyo
  • Grand Hyatt Tokyo Hotel Minato

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.