Travelocity Verified Review
"The first room we stayed in had some issues 1) phone was not working 2) the AC unit kept blowing continuously no matter what we did but then we found the control is not the one on the unit, it's a diff one on the wall 3) The walk in shower had curtain and ZERO barrier to prevent water from the shower getting out. The shower was also on the wrong wall and when it was turned ON, all the water was on the floor at least filling half the bathroom!! This being an "accessible" room, it is very dangerous if one steps out of the shower and there's so much water! The bathmat was wet within seconds of turning on the shower.
We asked the front desk to switch us to a diff room for the second night and they obliged. The shower at least had a small barrier for water to not get into the bathroom like the previous one.
first toom however was bigger than the second room they gave us. Since we were just leaving sunday morning, we didn't min. The breakfast was OK the first day (good coffee) with whole wheat toast. The second morning (Sunday), there was no toast!! What kind of breakfast is that without the basics?
Seems like no matter the caliber of hotel we book, services are constantly going down lately.
The front desk staff was nice at all times, there's that at least."
A verified traveler stayed at Hyatt Place Detroit/Livonia
