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4.0 out of 5

"Everything was ok but the water in the shower and sink smells to bad " More

By a verified traveler on Tue 20 Sep 2022

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Hotel Description

3.5-star hotel in Zona Rio

Zona Rio stay

Within a 15-minute walk of this Zona Rio hotel, you'll find Club Campestre Golf Course and Paseo Chapultepec. Caliente Racetrack Casino and Galerias Hipodromo are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and perks like free self parking.

Standard Room, 2 Double Beds (Bath Shower Combination)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max
$90* Per night/room Oct 9 - Oct 10

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Walk in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds (Walk in Shower)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Tijuana Zona Rio ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Tijuana Zona Rio

Everyone (9) Couples (3) Family (9)
3 out of 5
Everything was ok but the water in the shower and sink smells to bad

Posted by on Sep 20, 2022

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Comment from Hotel Management

Sep 21, 2022 by General Manager

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
👍

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 12, 2022 by GG

Juan, por compartrinos su opinión, esperamos verle pronto por este su Hotel ,será un gusto recibirle de nuevo en este su hotel.

4 out of 5
Good stay ..but the continental breakfast was not included …

Posted by , from Los Angeles on May 18, 2022

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Comment from Hotel Management

Jun 12, 2022 by GG

Jaime I'm glad to have hosted you at our Holiday Inn Tijuana Zona Río. Thank you for taking the time to share your thoughts about your recent stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

5 out of 5
Very good.

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 15, 2022 by GG

Fernando , muchas gracias por tomarse el tiempo de compartirnos su opinión, esperamos verle pronto para que siga disfrutando de nuestra hospitalidad.

5 out of 5
Friendly and professional staff. Love this place

Posted by on Jan 15, 2022

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Comment from Hotel Management

Jan 15, 2022 by GG

Sergio, gracias por tomarse el tiempo de compartirnos su opinión , esperamos nos siga brindando la oportunidad de ser sus anfitriones en sus próximas visitas a nuestra ciudad, estremos muy contentos de recibirle de nuevo.

5 out of 5

Posted by on Dec 3, 2021

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5 out of 5
The Holiday in hotel was comfortable.

Posted by on Nov 21, 2021

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Comment from Hotel Management

Nov 23, 2021 by General Manager

Dear guest We appreciate the time you took to leave your comments, this motivates us to continue working to exceed the expectations of our guests, we hope to have the opportunity to serve you again. Greetings

5 out of 5

Posted by on Oct 29, 2021

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5 out of 5

Posted by on Sep 22, 2021

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5 out of 5
T you for the service.

Posted by on Aug 27, 2021

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Comment from Hotel Management

Sep 18, 2021 by General Manager

Dear guest Thank you for allowing us to serve you on your visit to the city and for sharing your experience with us, we work every day to exceed the expectations of our guests and with you it will be no different.

Property Features

Holiday Inn Tijuana Zona Rio offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 621 square feet (58 square meters) and includes a conference center. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Holiday Inn Tijuana Zona Rio. Self parking is free. This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 3 levels
  • 621 sq ft of conference space
  • 58 sq m of conference space
  • Built in 1996
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Tijuana Zona Rio offers 127 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

La Faraona - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Tijuana Zona Rio

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 239 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Tijuana
  • Holiday Inn Tijuana Zona Rio
  • Holiday Inn Zona Rio
  • Holiday Inn Zona Rio Hotel
  • Holiday Inn Zona Rio Hotel Tijuana
  • Holiday Inn Zona Rio Tijuana
  • Tijuana Holiday Inn
  • Tijuana Zona Rio
  • Zona Rio Tijuana
  • Holiday Inn Tijuana Zona Rio Hotel
  • Tijuana Zona Rio Tijuana
  • Holiday Inn Tijuana Zona Rio Hotel
  • Holiday Inn Tijuana Zona Rio Tijuana
  • Holiday Inn Tijuana Zona Rio an IHG Hotel
  • Holiday Inn Tijuana Zona Rio Hotel Tijuana

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.