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Grand Hotel Tijuana

3.5-star property
Blvd. Agua Caliente #4558, Tijuana, BC 1-855-201-7819
4.2 out of 5
Very good!
See all 22 travelocity Reviews

"I am always a little weird about hotel beds and pillows, but this bed just felt so fresh and it was extremely comfortable! We slept like babies! The b ... " More

By a verified traveler on Wed 27 Apr 2022

Points Of Interest

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Hotel Description

3.5-star golf hotel near Plaza Rio Commercial Center, connected to a shopping center

In entertainment district

You'll be within 2 miles (3 km) of Plaza Rio Commercial Center and 6 miles (10 km) of U.S. Consulate General Tijuana with a stay here. Las Americas Premium Outlets is within 6 miles (10 km) and CEART Tijuana is within 9 miles (15 km).

Casino, dining

A casino and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the restaurant, gym, and laundry facilities.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 365 guestrooms also offer free WiFi and LCD TVs with cable channels. 24-hour room service, coffee/tea makers, and in-room massages are also available. Housekeeping is available once per stay.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$111* Per night/room Jun 15 - Jun 16

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room (Grand Club)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Hotel Tijuana ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel Tijuana

Everyone (9) Couples (4) Family (6)
5 out of 5
I am always a little weird about hotel beds and pillows, but this bed just felt so fresh and it was extremely comfortable! We slept like babies! The bathroom was a little older looking, but still incredibly clean. I will definitely stay here again! We paid more than double the price the next night at a Sheraton in San Diego and I preferred the Grand Hotel Tijuana much more!

Posted by on Apr 27, 2022

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Comment from Hotel Management

Apr 27, 2022 by Connie R.

Thank you for staying with us. We are very happy to know that she enjoyed her stay. We hope to see you soon!

3 out of 5
The security in the parking area was very friendly and helpful but a couple of stuff members were a little stuck up at the casino or at the restaurant area.

Posted by on Jan 29, 2022

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Comment from Hotel Management

Feb 9, 2022 by Mayqueline C.

Thanks for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Dec 12, 2021

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2 out of 5
Too many restrictions in using pool and live music.

Posted by , from port hueneme on Dec 5, 2021

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Comment from Hotel Management

Dec 7, 2021 by Mayqueline C.

Thanks for staying with us. We appreciate your feedback.

5 out of 5
Habitaciones muy comodas,excelente servicio,me encanto,el servicio en los restaurantes..y la ubicacion muy accesible.

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 23, 2021 by Mayqueline C.

Gracias por alojarse con nosotros. Estamos muy contentos de saber que disfrutó de su estancia. Esperamos verle pronto!

5 out of 5
This is a great hotel. It is my second time staying and I highly recommend it to anyone.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 20, 2021 by Mayqueline C.

Thank you for your feedback We’re very joyful to hear you enjoyed your stay. We hope to see you soon!

5 out of 5
Everything was nice and clean. Would definitely recommend the hotel to anyone.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Oct 3, 2021 by Susana C. - Rooms Division Assistant

Thank you so much for your feedback. We're delighted to hear you enjoyed your stay with us, we hope to see you again soon.

1 out of 5
Did not like that the women who check me in gave me a different price they when i booked though Travelocity and i was told they dealt with expedia...Also i did not like that she did not inform me i had to expedite the parking ticket, So when i left the parking from the hotel i showed the 2 pepple at the box my parking ticket and thats when i found out i had to expedia it!! so they would not left the bar and i explaine i was running late taking my sister for a surgery she was getting done and i ask if i could do it when i came back, i was told NO!! so we had to pay $20 they took my money and did not give me a recelpt!!!

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 17, 2021 by Mayqueline C.

Hi, Travelocity is part of Expedia is a third party, and sometimes the total amount of your reservation could vary due the exchange rate from US dollars to Mexican pesos, you can find this information in your confirmation (small letters at the bottom). About the parking we do offer you a apologize because is part of our job to let you know how this works and avoid this type of problems for our guest, we are going to speak with the personal at the front desk so this won’t happen again, we understand that this is annoying, we truly sorry. Thank you for your feedback and for letting us know about this.

5 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 24, 2021 by Mayqueline C.

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very clean and service was great Definitely looking forward in going back.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 23, 2021 by Amy

We’re very joyful to hear you enjoyed your stay. We work hard to make sure that happens. We hope to see you again soon. Thank you for your feedback, have an excellent day!

About the Grand Hotel Tijuana

Location Blvd. Agua Caliente #4558, Tijuana, BC 22014

Property Features

Grand Hotel Tijuana offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A casino, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Tijuana. For a fee, parking is available. This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 365 guestrooms or units
  • 32 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1985
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Tijuana offers 365 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided once per stay.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

EMMA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

BAR 4500 - Onsite gastropub. Open daily.

PLAZA CAFE - Onsite buffet restaurant. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Hotel Tijuana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 290 and MXN 360 for adults, MXN 160 and MXN 160 for children (approximately)
  • Self parking fee: MXN 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Tijuana
  • Grand Tijuana
  • Tijuana Grand Hotel
  • Grand Hotel Tijuana Hotel
  • Grand Hotel Tijuana Tijuana
  • Grand Hotel Tijuana Hotel Tijuana

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.