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Grand Hotel Tijuana

3.5-star property
Blvd. Agua Caliente #4558, Tijuana, BC 1-855-201-7819

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4.3 out of 5
Very good!
See all 15 Travelocity Reviews

"Very clean and service was great Definitely looking forward in going back. " More

By a verified traveler on Mon 08 Feb 2021

Points Of Interest

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Hotel Description

3.5-star golf hotel near Plaza Rio Commercial Center, connected to a shopping center

In entertainment district

You'll be within 2 miles (3 km) of Plaza Rio Commercial Center and 6 miles (10 km) of Las Americas Premium Outlets with a stay here. U.S. Consulate General Tijuana is within 6 miles (10 km) and CEART Tijuana is within 9 miles (15 km).

Casino, dining

A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 365 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include 24-hour room service, rainfall showerheads, and coffee/tea makers. Housekeeping is available once per stay.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Mar 7 - Mar 8

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room (Grand Club)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Hotel Tijuana ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel Tijuana

Everyone (7) Couples (2) Family (5)
5 out of 5
Very clean and service was great Definitely looking forward in going back.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 23, 2021 by Amy

We’re very joyful to hear you enjoyed your stay. We work hard to make sure that happens. We hope to see you again soon. Thank you for your feedback, have an excellent day!

5 out of 5
I had a excellent time the food was great in the plaza cafe casino in house very nice!

Posted by , from Santa Barbara on Jan 3, 2021

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Comment from Hotel Management

Jan 3, 2021 by ISABEL R

Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!

2 out of 5
We made a complaint to the front desk about the room next to us which had the tv on too loud and nothing was done about it. My family was not able to get a good nights rest

Posted by on Sep 22, 2020

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Comment from Hotel Management

Sep 23, 2020 by ISABEL R

We feel that you will not enjoy your stay to the fullest; We will try to solve the indicated problem. Thanks for your opinion. We hope to see you again in a near future. Thank you for staying with us!

5 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by ISABEL R

Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!

5 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by ISABEL R

Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!

4 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by ISABEL R

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by ISABEL R

Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!

5 out of 5
Great service great location good prices good parking

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 23, 2019 by ISABEL R

Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!

2 out of 5

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 11, 2019 by ISABEL R

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Good people is nice job and friendly goooood I recommend this

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by ISABEL

Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

About the Grand Hotel Tijuana

Location Blvd. Agua Caliente #4558, Tijuana, BC 22014

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

The following facilities are closed seasonally each year. They will be closed from December 7 to January 31:

  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A casino, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Tijuana. For a fee, parking is available. This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 365 guestrooms or units
  • 32 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1985
  • Casino
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: General Abelardo L. Rodriguez Intl. Airport (TIJ) (8.3 km / 5.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Tijuana offers 365 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered once per stay. Amenities available on request include in-room massages. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (once per stay)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

EMMA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

BAR 4500 - Onsite gastropub. Open daily.

PLAZA CAFE - Onsite buffet restaurant. Open select days.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Hotel Tijuana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 227 and MXN 303 for adults, MXN 117 and MXN 160 for children (approximately)
  • Self parking fee: MXN 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Tijuana
  • Grand Tijuana
  • Tijuana Grand Hotel
  • Grand Hotel Tijuana Hotel
  • Grand Hotel Tijuana Tijuana
  • Grand Hotel Tijuana Hotel Tijuana

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.