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4.5 out of 5

"Friendly staff , super easy check in . Cute modern and clean hotel " More

By a verified traveler on Mon 10 Apr 2023

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Hotel Description

3.5-star hotel near San Ysidro Border Crossing

Zona Rio stay

Your stay at this Zona Rio hotel places you within 3 miles (5 km) of San Ysidro Border Crossing and Las Americas Premium Outlets. Also, CREA Sports Field is within half a mile (1 km) and CAS Visa USA is within 2 miles (3 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the area shuttle, free self parking, and computer station.

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$109* Per night/room Jun 4 - Jun 5

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Triple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Real del Río ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Real del Río

Everyone (5) Couples (3) Family (4)
5 out of 5
Friendly staff , super easy check in . Cute modern and clean hotel

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 11, 2023 by J.Ricardo Arellano M /Director

Sandra.....GRACIAS por su comentario nos motiva a continuar..recomiendenos con susamistadesvisite nuestras JUNIOR SUITES

5 out of 5
The hotel has a modern look and style, is clean and in a very convenient area in town. The price was fair.

Posted by , from Montebello on Nov 28, 2022

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Comment from Hotel Management

Nov 28, 2022 by J.Ricardo Arellano M /Director

Martha:: mil gracias por habernos elegidoes de gran satisfaccion saber que cumplimos con suESTANCIA DE CALIDAD

5 out of 5
Best hotel we have stayed in TJ, and we have stayed in many, best part...quiet

Posted by , from Pacoima on Nov 23, 2022

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Comment from Hotel Management

Nov 24, 2022 by J.Ricardo Arellano M /Director

Martha.. su comentario muy valiososeguiremos esforzandonos para que su estancia sea Placentera

5 out of 5

Posted by on Mar 23, 2022

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5 out of 5
Customer service

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 11, 2021 by J RICARDO ARELLANO/ DIRECTOR

Agradecemos su visita...Gracias por sus comentarios de mejora... regrese pronto y visite las habitaciones DELUXE

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 13, 2021 by J RICARDO ARELLANO/ DIRECTOR

GRACIAS.. por habernos permitido atenderle USTED es la razon de nuestro existir en su proxima visita,, conozca nuestra zona WELLNESS

5 out of 5
I loved everything about my reservation.. I have nothing negative to say..

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 1, 2021 by J RICARDO ARELLANO/ DIRECTOR

gracias por habernos escrito pero mas haber cumplido sus expectativas.

5 out of 5
The staff all have that innate charm and friendliness that is typical of Mexico and its people. I was treated with the utmost respect and care.

Posted by on Aug 10, 2019

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4 out of 5
a great place near to the ares we were for that day thank you

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by DSM

Thank you for your preference, please come back soon

1 out of 5

THE WORST HOTEL IN MY LIFE

TO START WITH, THE HOTEL LOCATION IS A NIGTHMARE WE SPENT MORE THAN A HOUR TO FIND IT. THE FIRST DAY WE INSPECT THE ROOM AND ONE OF'THE TOWEL HAVE A BLOOD STAIN. WE ASK FOR AN EXTRA BLANKET...AND THEY REFUSED TO GIVE US ONE. THEY LIMITED EVERYTHING, THEY DON'T HAVE EITHER BATH TOWEL. I WILL NEVER STAY IN THIS HOTEL AGAIN.

Posted by , from AZ on Jul 5, 2017

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Comment from Hotel Management

Jul 10, 2017 by E commerce

Thank you for your comments,we regreat your experience ,let me comment that the towels doesnt have blood .When you need a special request please contact the manager in turn all the comments and suggestions for us are very important kind regards

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An area shuttle within 110 kilometers and a shopping center shuttle are available for a fee. The business-friendly Hotel Real del Río also features a fitness center, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Tijuana hotel.

  • 1 building
  • 105 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle within 110 kilometers and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Hotel Real del Río offers 105 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.

  • In-room dining (limited hours)
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

LA MIEL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Credit card pre-authorization
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 950.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270–370 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Real del Río
  • Hotel Real del Río Tijuana
  • Real del Río Tijuana
  • Hotel Real Río Tijuana
  • Real Río Tijuana
  • Hotel Real Río
  • Hotel Real del Río Hotel
  • Hotel Real del Río Tijuana
  • Hotel Real del Río Hotel Tijuana

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.