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4.4 out of 5

"I loved everything about my reservation.. I have nothing negative to say.. " More

By a verified traveler on Sun 28 Feb 2021

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Hotel Description

3.5-star hotel near Agua Caliente Racetrack

Zona Rio stay

Your stay at this Zona Rio hotel places you within 3 miles (5 km) of Agua Caliente Racetrack and Las Americas Premium Outlets. Plaza Rio Commercial Center and Paseo Chapultepec are also within 2 miles (3 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the area shuttle, free self parking, and terrace.

Smart TVs

The 105 guestrooms offer Smart TVs with satellite channels, along with room service and free bottled water. Hair dryers, laptop-compatible safes, and showers are also available.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$70* Per night/room Feb 3 - Feb 4

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Triple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Real del Río ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Real del Río

Everyone (4) Couples (2) Family (3)
5 out of 5
Customer service

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 11, 2021 by J RICARDO ARELLANO/ DIRECTOR

Agradecemos su visita...Gracias por sus comentarios de mejora... regrese pronto y visite las habitaciones DELUXE

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 13, 2021 by J RICARDO ARELLANO/ DIRECTOR

GRACIAS.. por habernos permitido atenderle USTED es la razon de nuestro existir en su proxima visita,, conozca nuestra zona WELLNESS

5 out of 5
I loved everything about my reservation.. I have nothing negative to say..

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 1, 2021 by J RICARDO ARELLANO/ DIRECTOR

gracias por habernos escrito pero mas haber cumplido sus expectativas.

5 out of 5
The staff all have that innate charm and friendliness that is typical of Mexico and its people. I was treated with the utmost respect and care.

Posted by on Aug 10, 2019

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4 out of 5
a great place near to the ares we were for that day thank you

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by DSM

Thank you for your preference, please come back soon

1 out of 5

THE WORST HOTEL IN MY LIFE

TO START WITH, THE HOTEL LOCATION IS A NIGTHMARE WE SPENT MORE THAN A HOUR TO FIND IT. THE FIRST DAY WE INSPECT THE ROOM AND ONE OF'THE TOWEL HAVE A BLOOD STAIN. WE ASK FOR AN EXTRA BLANKET...AND THEY REFUSED TO GIVE US ONE. THEY LIMITED EVERYTHING, THEY DON'T HAVE EITHER BATH TOWEL. I WILL NEVER STAY IN THIS HOTEL AGAIN.

Posted by , from AZ on Jul 5, 2017

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Comment from Hotel Management

Jul 10, 2017 by E commerce

Thank you for your comments,we regreat your experience ,let me comment that the towels doesnt have blood .When you need a special request please contact the manager in turn all the comments and suggestions for us are very important kind regards

5 out of 5

Very nice, quite area, very modern

The hotel and staff was nice even though the area seems really quiet they have security guards 24 7 in hotel and parking structure the room was very clean and comfortable very sleek and stylish the only problem was that it was hard to find the hotel due to lack of street name signs.

Posted by , from Anaheim CA on May 13, 2015

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5 out of 5
todo bien, bien ubicado, personal amable, habitación remodeladas

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 6, 2021 by J RICARDO ARELLANO/ DIRECTOR

Agradezco su tiempo de escribirnos y habernos elegido,,, gracias por informarnos que cumplimos con sus expectativas..REGRESE PRONTO

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Real del Río. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Tijuana hotel.

  • 1 building
  • 105 guestrooms or units
  • 5 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hotel Real del Río offers 105 accommodations with laptop-compatible safes and complimentary bottled water. 34-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

LA MIEL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Noise-free rooms not guaranteed
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 200 and MXN 400 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Real del Río
  • Hotel Real del Río Tijuana
  • Real del Río Tijuana
  • Hotel Real Río Tijuana
  • Real Río Tijuana
  • Hotel Real Río
  • Hotel Real del Río Hotel
  • Hotel Real del Río Tijuana
  • Hotel Real del Río Hotel Tijuana

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.