Zona Rio stay
Your stay at this Zona Rio hotel places you within 3 miles (5 km) of Agua Caliente Racetrack and Las Americas Premium Outlets. Paseo Chapultepec and CREA Sports Field are also within 2 miles (3 km).
Renovated in 2017
This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Families will appreciate the onsite laundry facilities and in-room childcare. Relax with a drink at one of the 6 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Free Internet, LCD TVs
The 168 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and balconies or patios. Other amenities include 24-hour room service, premium bedding, and free bottled water.
Oct 26, 2021 by Concierge
Dear guest, We are very sorry about the inconvinience you mentioned, we will do our best to remedy it. Thank you for sharing
Sep 6, 2021 by Concierge
Dear guest, We are happy to assist you. Thank you for sharing!
Apr 15, 2021 by Luzoralia P.
Estimado huésped. Le agradecemos su calificación sobre su reciente estancia, esperemos verlo muy pronto será un placer asistirle.
Mar 18, 2021 by Luzoralia P.
Dear Guest, Greetings from Hotel Lucerna and thank you for your review. It is our mission to provide our guests with the best possible experience, your satisfaction is extremely important to us.
Jul 6, 2020 by Recepcion
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Feb 17, 2020 by Luzoralia P.
Le agradecemos su calificación sobre su reciente estancia en Hotel Lucerna Tijuana , lo esperamos pronto sera un placer asistirle.
Oct 14, 2019 by Luzoralia P.
Dear guest Thank you for giving us the opportunity to serve you at Hotel Lucerna Tijuana. It is our mission to provide our guests with the best possible experience, your satisfaction is extremely important to us.
Hotel Lucerna Tijuana offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 6 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The luxury Hotel Lucerna Tijuana also features a terrace, a garden, and concierge services. Free self parking is available. A complete renovation of Hotel Lucerna Tijuana was completed in January 2017. This 4.5-star Tijuana hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.
Hotel Lucerna Tijuana has 2 restaurants on site.
Late night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.