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Hotel Lucerna Tijuana

4-star property
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC 1-855-201-7819
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4.3 out of 5
Excellent!
See all 13 Travelocity Reviews

"Always a great experience ! It's my favorite hotel in Tijuana. " More

By a verified traveler on Tue 03 Apr 2018

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Hotel Description

A family-friendly stay in Tijuana awaits you at Hotel Lucerna Tijuana. You'll be within a 20-minute walk of Plaza Rio Commercial Center and 1.8 km (1.1 mi) from Club Campestre Golf Course. Highlights at this hotel include 2 restaurants, 6 bars/lounges, and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 168 rooms feature free WiFi, free wired Internet, and balconies or patios. Nice touches to enhance your stay include free toiletries and premium bedding. 24-hour room service, coffee/tea makers, and in-room childcare are also available.

The hotel's own poolside bar is a nice place to enjoy a drink. Business amenities include a 24-hour business center and meeting rooms. Added amenities include free WiFi in public areas, a fitness center, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and noon. There's also free self parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4-star Rio Tijuana hotel include Hidalgo Market and Centro Cultural Tijuana.

Hotel Lucerna Tijuana ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Always a great experience ! It's my favorite hotel in Tijuana.

Posted by , from orange county on Apr 3, 2018

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Comment from Hotel Management

Apr 3, 2018 by Raul T.

Thank you very much for your comments, we hope to see you soon.

4 out of 5

Very nice. Will use again

Overall very nice. Bathroom and shower could of used a nice clean up.

Posted by on May 31, 2016

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5 out of 5

Exceptional Customer Service

Pros: Customer service (very friendly staff) and restaurants
Cons: The gym could be expanded.
Location: Cultural center and shopping
The staff were extremely thoughtful and sensitive to our needs. They went above and beyond to ensure our stay was as comfortable as possible. The food was terrific as well!

Posted by , from California on Aug 15, 2015

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4 out of 5

Nice hotel, staff very welocming

Pros: I enjoyed the great customer Service, and clean environment.
Cons: The pool is not heated but not freezing cold, I think if heated it would be much better
Location: rosarito is about 30min away Ensenada about an hour you can get really good lobster near by in Puerto Nuevo! The hotel is also located in a safe area
I have to say I wasn't expecting much since this is a hotel in Tijuana. I chose this hotel because I didn't want any run down "spring break hotel" in Rosarito or Ensenada. AND I was quite impressed! we had the DELUXE room with King size bed. I caps lock DELUXE because if you don't pay a few extra pesos for the deluxe you get a room that is not remodeled, and from what I hear there's a BIG DIFFERENCE. I didn't know this, but i read a previous review on another website. When I mentioned my concern to the concierge she was able to accommodate me in a Deluxe room, and it was great! I've only seen the older rooms in pictures and they don't look bad but remodeled rooms are always first choice for me. The hotel itself is very clean, and mellow, if your looking for a party hotel this isn't the one. But if you care for GREAT service, clean pool and clean sheets everyday, this is it! Also everything in Baja is just a drive away! We will for sure be back!

Posted by , from los angeles, ca on Jul 7, 2015

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5 out of 5

Elegant and safe

Pros: Comfort, location and classy
Cons: Beer was $5 at the hotel bar. A little too high for Mexico.
Location: Dominos pizza across the street, Starbucks and mini-mart across the street, lots of restaurants and a nice open air mall 10 minutes walking distance a
First time visitor to Tijuana. Not sure what to expect. This hotel was way better than I expected. If you have been to Las Vegas, this hotel is very similar to The Mirage or MGM Grand. Very nice rooms, hallways, lobby, bar. Staff are amazing and treat you terrific. Pool is cold but my kids still swam. Restaurant and bar are normal priced.

Posted by , from Port Orchard, WA on May 12, 2015

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4 out of 5

Returned after many years

Pros: The new renovated rooms
Cons: The gym needs to be upgraded
Location: Went for business
The hotel has been renovated and I loved the new rooms. THe WiFi was super fast and great. My only complaint was the gym. It was old and super hot. The place was small too.

Posted by , from La Habra on Mar 24, 2015

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4 out of 5

Great hotel - great location - renovated

I was pleasantly surprised when staying at this hotel. We had a deluxe king room and were impressed when we opened the door. The recently renovated rooms were comparable to nicer hotels in California. Definitely worth the price you pay...didn't use the pool but not crazy about people dining in the patios right next to them. It was a HOT weekend in Tijuana - the in room AC worked beautifully...however the rest of the hotel common areas were very warm. Not a big deal. Bed was super comfy (I hate the hard beds that most mexican hotels have) no problem w getting extra towels. Water bottles were free and 24 hour room service. Parking seems a little limited but we didn't have a problem. Refrigerator available upon request however they don't seem to jave enough either as they said that one could be provided at no additional cost IF it was available - lucky for us, one was. Staff was great...no problems report. Will definitely stay here again even though it is one of the more expensive options...but definitely worth it.

Posted by , from California on Sep 17, 2014

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4 out of 5

Satisfied. I will return.

Pros: Close restaurants, Free Internet, Quiet
I have now stayed at the Hotel Lucerna twice. Both times, the service has been quite satisfactory. The staff appeared ready to please and assist. The room was clean, orderly and in good repair. I'm not saying it is perfect, there is definitely room for improvement. But, the hotel makes you feel at home, safe and at ease.

Posted by , from Anaheim, CA, USA on Jun 25, 2012

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4 out of 5

Very Nice & Clean

Pros: Close restaurants, Quiet
Very nice clean and friendly staff. Very charming grounds.

Posted by , from Los Angeles, CA on Jul 11, 2011

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4 out of 5

Nice hotel in Tijuana.

Pros: Close restaurants, great breakfast bar
Felt safe and close to border and shopping! Nice pool and breakfast bar was great. Room was clean with nice view.

Posted by , from Southern, CA on Feb 8, 2011

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About the Hotel Lucerna Tijuana

Location Paseo del los Heroes #10902, Zona Rio, Tijuana, BC 22320

Property Features

Hotel Lucerna Tijuana offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. The family-friendly Hotel Lucerna Tijuana also features a terrace, a garden, and laundry facilities. Free self parking is available. A complete renovation of Hotel Lucerna Tijuana was completed in January 2017. This 4-star Tijuana hotel is smoke free.

  • 168 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • 6 bars or lounges
  • 3 conference rooms
  • Built in 1987
  • Bar by the pool
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.

Hotel Lucerna Tijuana has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Lucerna Tijuana

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lucerna
  • Hotel Lucerna Tijuana
  • Lucerna Hotel
  • Lucerna Hotel Tijuana
  • Lucerna Tijuana Hotel
  • Tijuana Hotel Lucerna
  • Tijuana Lucerna
  • Lucerna Tijuana
  • Lucerna

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.