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"Staff super friendly. Food marginal. Rooms not $100.00 class " More

By a verified traveler on Fri 11 May 2018

Hotel Description

3.5-star eco-friendly hotel near Autonomous University of Baja California Tijuana

In shopping district

You'll find Autonomous University of Baja California Tijuana and U.S. Consulate General Tijuana within a 15-minute walk of this Tijuana hotel. Also, CEART Tijuana is within 3 miles (5 km) and Club Campestre Golf Course is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 142 guestrooms also offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$62* Per night/room Dec 20 - Dec 21

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Inn Tijuana Otay ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fiesta Inn Tijuana Otay

Everyone (5) Family (1)
5 out of 5

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 25, 2019 by Jose Luis Fierro

Buenas Tardes. muchas gracias por su preferencia, esperamos nos visite nuevamente en esta su casa, Que pase bonita tarde. Saludos

5 out of 5
Nice place clean, staff very helpful checking in was fast and easy

Posted by on May 30, 2019

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Comment from Hotel Management

Jun 12, 2019 by General Manager

First I want to thank you for your time answering the survey, On behalf of a Server and my Work Team, we would like to thank you for your ratings and comments as they encourage us to go ahead and continue creating memorable experiences for our guests, Hopefully we will give you the opportunity to serve you again in this house and continue to meet your expectations. What a nice afternoon, regards Atte Jose Luis Fierro

3 out of 5

Close to the border

Pros: Staff
Cons: Rooms updated
Location: close to border
Staff super friendly. Food marginal. Rooms not $100.00 class

Posted by on May 11, 2018

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4 out of 5
The only problem is that the heater controls were not working well, and end turning off because was to hot. I reported to main desk, they were not able to fix it.

Posted by on Dec 23, 2015

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Comment from Hotel Management

Apr 12, 2017 by jorge carballal

Good Morning Dear Guest, as always it is a pleasure to greet you and thank you for your preference for our hotel and for sharing your comments with such kindness. For us it is very important to focus on the constant training of each area of ​​the hotel in terms of service, warmth and resolution of doubts to the client. It is also a pleasure to share your wishes and your comments with our colleagues who make possible these pleasant experiences To the client and to see that our clients appreciate being treated well and make them feel like they are home generating a friendly atmosphere. On behalf of all our collaborators, we thank you for your confidence and wish to enjoy your preference again. Have an excellent week regards

1 out of 5

beds terrible nasty odor in halls no water pr

Pros: nothing
Cons: jeverything
Location: noth;ing
a very poor hotel needs an update for sure maybe a one star

Posted by on Nov 23, 2015

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Comment from Hotel Management

Apr 12, 2017 by jorge carballal

Good Morning Dear Guest, as always it is a pleasure to greet you and thank you for your preference for our hotel and for sharing your comments with such kindness. For us it is very important to focus on the constant training of each area of ​​the hotel in terms of service, warmth and resolution of doubts to the client. It is also a pleasure to share your wishes and your comments with our colleagues who make possible these pleasant experiences To the client and to see that our clients appreciate being treated well and make them feel like they are home generating a friendly atmosphere. On behalf of all our collaborators, we thank you for your confidence and wish to enjoy your preference again. Have an excellent week regards

2 out of 5

Close to Airport

Pros: The rooms are very clean
Cons: Better ventilation
Location: Near the airport and shopping plaza is around the corner
This hotel is in a good location, I stayed there before and it was very nice. Now I was very disapointed! the service is very slow (only one person at the front desk), it has a terrible smell. The rooms are nice and clean, but the hallways have a terrible bad unpleasant odor.

Posted by , from Los Angeles, CA on Nov 23, 2015

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Comment from Hotel Management

Apr 12, 2017 by jorge carballal

Good Morning Dear Nico, as always it is a pleasure to greet you and thank you for your preference for our hotel and for sharing your comments with such kindness. For us it is very important to focus on the constant training of each area of ​​the hotel in terms of service, warmth and resolution of doubts to the client. It is also a pleasure to share your wishes and your comments with our colleagues who make possible these pleasant experiences To the client and to see that our clients appreciate being treated well and make them feel like they are home generating a friendly atmosphere. On behalf of all our collaborators, we thank you for your confidence and wish to enjoy your preference again. Have an excellent week regards

Property Features

Fiesta Inn Tijuana Otay offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. The eco-friendly Fiesta Inn Tijuana Otay also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Tijuana hotel is smoke free.

  • 142 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) (7 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Fiesta Inn Tijuana Otay offers 142 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. This Tijuana hotel provides complimentary wireless Internet access.

  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to noon.

Fiesta Inn Tijuana Otay has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed
  • Debit cards not accepted

Hotel Names

  • Fiesta Inn Otay
  • Fiesta Inn Otay Tijuana
  • Fiesta Inn Tijuana
  • Fiesta Inn Tijuana Otay
  • Fiesta Otay
  • Fiesta Tijuana
  • Fiesta Tijuana Otay
  • Otay Tijuana
  • Tijuana Otay
  • Fiesta Inn Tijuana Otay Hotel Tijuana
  • Fiesta Inn Tijuana Otay Hotel
  • Fiesta Inn Tijuana Otay Tijuana
  • Fiesta Inn Tijuana Otay Hotel Tijuana

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.