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One Tijuana Otay

3.0 star property
3-star eco-certified hotel near U.S. Consulate General Tijuana, connected to a shopping center

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Photo gallery for One Tijuana Otay

Reception
Lobby
Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free WiFi
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪3 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Place, Cross Border Xpress
    ‪6 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(70 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tijuana

Mesa de Otay stay.Within a 10-minute walk of this Mesa de Otay hotel, you'll find Autonomous University of Baja California and Caliente Casino. Alameda Otay and High Performance Center in Tijuana are also within half a mile (1 km).

What's nearby

  • Alameda Otay - 3 min walk - 0.2 miles
  • U.S. Consulate General Tijuana - 15 min walk - 0.8 miles
  • Cross Border Xpress - 6 min drive - 3.7 miles
  • Macroplaza Insurgentes - 7 min drive - 4.7 miles
  • San Ysidro Border Crossing - 9 min drive - 5.8 miles

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

3-star eco-certified hotel near U.S. Consulate General Tijuana, connected to a shopping center
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

How close is One Tijuana Otay to the airport?

One Tijuana Otay is 4.8 mi (8-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

How much does it cost to stay at One Tijuana Otay?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at One Tijuana Otay on Oct 5, 2025 start from $88.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does One Tijuana Otay have an airport shuttle?

Airport shuttle services are not available at One Tijuana Otay.

How close is One Tijuana Otay to the beach?

This hotel is 15.7 mi (33-min drive) from Imperial Beach and 16.8 mi (45-min drive) from Border Field State Park Beach. Don't forget your sunscreen!

Does One Tijuana Otay offer free breakfast?

One Tijuana Otay offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at One Tijuana Otay?

No, there is no casino at this hotel, but Caliente Casino (6-min walk) and Caliente Racetrack Casino (6-min drive) are nearby.

What time is check-in at One Tijuana Otay?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at One Tijuana Otay?

Free parking is not available at this hotel. Self parking is available for MXN 100 per day.

Does One Tijuana Otay have a pool?

One Tijuana Otay does not have a pool.

Does One Tijuana Otay have a spa?

There are no spa services available at this hotel.

How close is One Tijuana Otay to downtown Tijuana?

One Tijuana Otay is 3.9 mi away from Tijuana.

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 734 out of 1215 reviews
Rating 8 - Good. 248 out of 1215 reviews
Rating 6 - Okay. 117 out of 1215 reviews
Rating 4 - Poor. 57 out of 1215 reviews
Rating 2 - Terrible. 59 out of 1215 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcoming
Stayed 1 night in Jun 2025

4/10 Poor

oscar

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

4/10 Poor

Susana, Calexico

Traveled with group, Business traveler
Disliked: Property conditions & facilities
Se escucha mucho ruido de los cuartos de alado, toallas muy viejas y le falta manyenimiento al hotel
Stayed 1 night in Jun 2025

4/10 Poor

Briseida

Traveled with family
Disliked: Staff & service
The staff was rude and they charged me extra fees which was so annoying
Stayed 1 night in Jun 2025

10/10 Excellent

daniel

Stayed 1 night in Jun 2025

6/10 Okay

Sara

Stayed 1 night in May 2025

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible experience

this was our second time staying here . the first time was okay , the music outside was a little loud but was fine we decided to stay here again because it’s convenient for us and i enjoyed the shopping mall. we decided to give it another try . We stayed here on our wedding night and unfortunately had a really disappointing experience. We got locked out of our room and couldn’t get back in until the next morning, we didn’t receive an apology we just got switched to another room without any of our stuff . The room itself wasn’t much better. The floors weren’t clean, the shower hadn’t been properly cleaned, and there was no extra toilet papper they did not restock. The towels were very worn out and should’ve been replaced a long time ago. Overall, it felt like the staff didn’t care much about the guests or the condition of the rooms. Definitely won’t be coming back, and I wouldn’t recommend it if you’re looking for a comfortable or reliable stay.
Stayed 1 night in May 2025

4/10 Poor

Karla

Disliked: Cleanliness, staff & service
this will be my last time staying here ! the first time it was okay. the music from the outside was a little loud but i love the shopping mall so i wanted to try it out again . but this second time we had a very bad experience .
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheldon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the plaza, everything is close…
Stayed 3 nights in Jun 2025

8/10 Good

Alejandro

Stayed 1 night in May 2025

10/10 Excellent

Angel

Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,
Stayed 2 nights in May 2025

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy spot! Definitely recommend for a family.
Stayed 3 nights in May 2025

4/10 Poor

Rose, Santa Barbara

Stayed 1 night in Feb 2025

10/10 Excellent

Rishi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting US consulate.
Stayed 2 nights in May 2025

6/10 Okay

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities

Buena experiencia.

Estuvo bien la estancia, un poco pequeña la habitación. Las camas estaban raras en donde van los pies estaba levantado. En general buena comida en el desayuno pero poca variedad de guisados.
Stayed 1 night in May 2025

8/10 Good

Erik

Liked: Cleanliness, property conditions & facilities
Very convenient
Stayed 1 night in May 2025

8/10 Good

David, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar, limpio y la comida buena
Stayed 1 night in May 2025

6/10 Okay

Sergio, Orange

Stayed 1 night in Mar 2025

8/10 Good

Guadalupe, Chino Hills

Liked: Staff & service, property conditions & facilities
The bathroom although tidy, did not feel clean. the floor was a little dirty and there's appearance of mild mildew in the shower. otherwise the location the price the people were very pleasant. I've stayed in the past and the previous room was very nice.
Stayed 1 night in May 2025

10/10 Excellent

KARLA

Stayed 2 nights in May 2025

2/10 Terrible

Steve

Traveled with partner
Disliked: Property conditions & facilities
Club next door play crazy loud music. First time I could not sleep because of noise
Stayed 1 night in Apr 2025