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4.6 out of 5

"the. rooms are very. clean t the people at the door are very tentative " More

By a verified traveler on Thu 15 Sep 2022

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Hotel Description

3.5-star spa hotel near San Ysidro Border Crossing

Heart of Tijuana

With a stay at this Tijuana Centro hotel, you'll be steps from Fronton Jai Alai Palace and Av Revolución. Baja California Peninsula and The Emporium are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room Feb 22 - Feb 23

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Ticuán ratings based on 24 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ticuán

Everyone (11) Couples (5) Family (7)
5 out of 5
the. rooms are very. clean t the people at the door are very tentative

Posted by on Sep 15, 2022

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Comment from Hotel Management

Sep 16, 2022 by HOTEL TICUAN

Thank you for your comments, it is a pleasure to serve you, we hope you come back soon.

5 out of 5
I had a good night sleep on there bed

Posted by on Jul 10, 2022

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Comment from Hotel Management

Aug 3, 2022 by HOTEL TICUAN

EXCELLENT THAT YOU ENJOYED YOUR STAY WITH US!

4 out of 5
Very clean, friendly staff and great service at the restaurant thank you Miguel our server.

Posted by , from las vegas on Apr 14, 2022

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Comment from Hotel Management

Apr 16, 2022 by HOTEL TICUAN

We appreciate each of your comments, it is a pleasure to know that the service provided was to your liking, we hope that you will return on your next visit to the city.

5 out of 5
Great experience

Posted by on Nov 19, 2021

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Comment from Hotel Management

Nov 20, 2021 by Hotel Ticuán

Thank you very much for your preference, we hope to see you soon, greetings!

4 out of 5

Posted by on Oct 2, 2021

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2 out of 5
This Hotel doesn’t have Late check out instead I was told that late check would cost half the rooms rents and it’s good until 5 PM that day, in other words they are trying to make money on late checkout that is not a good idea, every reputable hotel has late checkout and they don’t charge extra…. They have to realize that the guests are in TJ to have fun and need the extra time to rest, also breakfast ends at 11 which is also bad, needs to last until 12….

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 3, 2021 by HOTEL TICUAN

We are sorry for the inconvenience, rooms need to be available for our other guests, that's why if you need an extra time you have to pay half the price of the room.

5 out of 5

Posted by on Aug 3, 2021

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5 out of 5
Clean! Good COVID protocol!

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 3, 2021 by HOTEL TICUAN

We appreciate your comments, the well-being of our guests it's very important for us, hope to have you back soon.

1 out of 5

Posted by on Jun 29, 2021

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5 out of 5
Staff was attentive and hotel was very clean. Sanitizer at every station where there was a lot of traffic going through. Room was clean and I would definitely stay here again

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by HOTEL TICUAN

We appreciate your visit and we appreciate your comments about the service that was provided to you and that you liked it, we hope to see you again soon.

Property Features

Hotel Ticuán offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. The business-friendly Hotel Ticuán also features spa services, 24-hour room service, and a front desk safe. Free self parking and valet parking are available. This 3.5-star Tijuana hotel is smoke free.

  • 87 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hotel Ticuán offers 87 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Tijuana hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Albahaca - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

Spa Excellence Ticuán has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Ticuán

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 180 for adults and MXN 180 for children (approximately)
  • Administrative fee: MXN 3000.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ticuán
  • Hotel Ticuán Tijuana
  • Ticuán
  • Ticuán Tijuana
  • Hotel Ticuán Hotel
  • Hotel Ticuán Tijuana
  • Hotel Ticuán Hotel Tijuana

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.