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4.9 out of 5

"Very nice and friendly hotel. Check in was easy and fast. I definitely recommend " More

By a verified traveler on Sun 27 Dec 2020

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Hotel Description

4.5-star luxury hotel near Centro Cultural Tijuana, connected to a shopping center

Near the airport

Your stay at this Zona Rio hotel places you within 2 miles (3 km) of Centro Cultural Tijuana and Tijuana Wax Museum. Plaza Rio Commercial Center and CREA Sports Field are also within 2 miles (3 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 153 guestrooms offer free WiFi and 24-hour room service. Rainfall showerheads, coffee/tea makers, and free local calls are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Dec 8 - Dec 9

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quartz Hotel & SPA ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quartz Hotel & SPA

Everyone (4) Family (4)
5 out of 5
Ggh

Posted by on Aug 24, 2021

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Comment from Hotel Management

Sep 16, 2021 by Quartz Hotel

Thank you for staying with us!

5 out of 5

Posted by on Aug 2, 2021

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5 out of 5
Very nice and friendly hotel. Check in was easy and fast. I definitely recommend

Posted by , from Los Angeles on Dec 27, 2020

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Comment from Hotel Management

Dec 28, 2020 by Quartz Hotel

Hola Salvador! Thank you for your comments! We hope to see you again in a near future. Thank you for staying with us! We appreciate your feedback!

5 out of 5
Angel, Ricardo, and Bonifico were all super friendly and provided great service. I enjoyed the workour room and pool. My second time there, i will be back.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Quartz Hotel

Thank you for your comments! We hope to see you again in a near future. Thank you for staying with us! We appreciate your feedback!

5 out of 5
Friendly service, Very nice hotel, but bathroom wasn’t really clean especially toilet

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Quartz Hotel

I’m sorry you’re not happy with our service at the moment. Your opinion is very important to us. We’ll start looking at ways to improve our service immediately. Thank you for staying with us! Kind regards,

4 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 27, 2019 by Quartz Hotel

We hope to see you again in a near future. Thank you for staying with us! We appreciate your feedback!

5 out of 5
The staff is very attentive and professional; from the parking lot security, the bellhops, the waiters, the room maids, to the front desk employees everyone was courteous and helpful.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Emmanuel M.

Dear customer, we are very happy that your experience was positive, at quartz hotel and spa we strive to maintain the level of service as you require, we expect it very soon.

Property Features

Quartz Hotel & SPA offers its guests a sauna and a fitness center. Along with a restaurant, there's a snack bar/deli on site. A business center and a meeting room are available. WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Quartz Hotel & SPA. Parking is available for a fee. This 4.5-star Tijuana hotel is smoke free.

  • 153 guestrooms or units
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quartz Hotel & SPA offers 153 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Boka - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Quartz Hotel & SPA

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

  • One child stays free
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12 per person (approximately)
  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quartz & Spa Tijuana
  • Quartz Hotel & SPA Hotel
  • Quartz Hotel & SPA Tijuana
  • Quartz Hotel & SPA Hotel Tijuana
  • Quartz Hotel & SPA Hotel
  • Quartz Hotel & SPA Tijuana
  • Quartz Hotel & SPA Hotel Tijuana

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.