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4.0 out of 5

"Clean and updated lobby and they were playing very nice relaxing music in the lobby. No hangers, hair dryer nor cups to drink water. " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

3-star beachfront hotel with restaurant

On the beach

Your stay at this Playas de Tijuana hotel places you within 9 miles (15 km) of Centro Cultural Tijuana and Plaza Rio Commercial Center. Estadio Caliente and Agua Caliente Racetrack are within 12 miles (20 km).

Restaurant

A restaurant, valet parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Luggage storage and a safe deposit box are also provided.

Free WiFi, Smart TVs

The 72 guestrooms have Smart TVs with cable channels and offer free WiFi and 24-hour room service. Other amenities include rainfall showerheads, free local calls, and hair dryers.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room May 25 - May 26

Comfort Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Jatay ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Jatay

Couples (1) Family (8)
5 out of 5
Clean and updated lobby and they were playing very nice relaxing music in the lobby. No hangers, hair dryer nor cups to drink water.

Posted by , from VALENCIA on Oct 11, 2021

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Comment from Hotel Management

Oct 21, 2021 by GERENTE

Thank you for your comments, we are more than glad to have you here, we will see you soon :).

1 out of 5
No A/C and staff said I could not use it because I made reservation trough Travelocity. No A/C in my room. Terrible it was really hot

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 26, 2021 by Cristian

Thank you for staying at Hotel Jatay, we really appreciate your feedback. We are really sorry for this inconvenience and we are already working on the issue. Sincerely!

2 out of 5
I was very excited to have found great prices thru your site however, once I got to the Hotel they charge me additional $25 per night claiming that ocean front has an additional price which was not listed anywhere and also they asked for a deposit of $50 which was refunded when we checked out and they advised us not to booked with any one else but them directly, the room was clean but missing a shower door.

Posted by , from Los Angeles on Aug 12, 2020

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Comment from Hotel Management

Aug 18, 2020 by Cristian

Hi Issa we aprecciatte your stay, please note we do only offer trough cites, regular single and double room, we do not offer beach view do to the fact that those ones under our policy can only be reserved on the spot

5 out of 5
Super clean nice staff and great location near restaurants and stores

Posted by on Sep 4, 2019

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Comment from Hotel Management

Oct 16, 2019 by Cristian

Thank you, it will be a pleasure to have you back and we will do our best to continue improving to provide the best of the experiences :)

4 out of 5
Clean rooms. Enjoyed our stay at this property. Would stay here again.

Posted by on Jul 29, 2019

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5 out of 5
This hotel is a perfect location on Playas de Tijuana. It is by far the nicest place to stay with such an amazing price! I requested a room facing the ocean and they gave it to us, no questions asked. The staff is extremely friendly and professional. They have safe parking and water and coffee in the lobby. I had to ask for a late checkout due to unforeseen circumstances at the dentist office, and they were able to happily accommodate that for us. I would definitely stay here again, especially since it is innwalking distance to the biological dentist we see, and a perfect location for hanging around the beach town. The town is quaint and surprisingly un-touristy, which we like very much. Will definitely recommend to others, and will definitely come back here!

Posted by , from Pasadena on Jul 3, 2019

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Comment from Hotel Management

Jul 11, 2019 by Dana (Front Desk Manager)

Hi Shelley, thanks a lot for your feedback, our biggest motivation is give the guests an excellent service, we're glad to see that you had a great time with us. Will be a pleasure for us having you here in a near future!

5 out of 5
This property is only 6 months old, which I didn't k ow at the time of booking. Anyways, I am pleasantly pleased by the hotel and their staff. I would definitely recommend stay at this location.

Posted by , from Orlando, FL on Jun 7, 2019

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Comment from Hotel Management

Jun 9, 2019 by Dana (Front Desk Manager)

Hi Jae, thanks for your feedback, our biggest motivation is give the guests an excellent service, we'll be glad to see you in a near future. Regards!

5 out of 5
The cable tv and tv , where not working properly .

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 5, 2019 by Dana (Front Desk Manager)

Thanks for leaving us your feedback, we'll be glad to see you in a near future so we can give you a 10 over 10 experience.

5 out of 5
Location is perfect, all restaurants and bars are in that same street

Posted by on May 20, 2019

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Comment from Hotel Management

May 22, 2019 by Dana (Front Desk Manager)

Hi, thanks for leaving us your feedback, will be glad to see you in a near future.

3 out of 5
Cleabing staff iver looked items . Needs to bebetter trained

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 3, 2019 by Dana (Front Desk Manager)

Hi, we're sorry to see that you didn't had a greater stay, our biggest motivation is giving our guests an extraordinary experience, we'll work harder to improve our service.

Property Features

There's a restaurant on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Hotel Jatay. For a fee, parking is available. This 3-star Tijuana hotel is smoke free.

  • 72 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Hotel Jatay has a restaurant on site.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 150 for adults and MXN 100 for children (approximately)
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jatay Tijuana
  • Jatay Tijuana
  • Hotel Jatay Hotel
  • Hotel Jatay Tijuana
  • Hotel Jatay Hotel Tijuana

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.