Your stay at this Playas de Tijuana hotel places you within 9 miles (15 km) of Centro Cultural Tijuana and Plaza Rio Commercial Center. Also within 9 miles (15 km) are San Ysidro Border Crossing and Agua Caliente Racetrack.
Restaurant
A restaurant, valet parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Luggage storage and a safe deposit box are also provided.
Clean and updated lobby and they were playing very nice relaxing music in the lobby.
No hangers, hair dryer nor cups to drink water.
Posted by NANCY, from VALENCIA on Oct 11, 2021
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Comment from Hotel Management
Oct 21, 2021
by GERENTE
Thank you for your comments, we are more than glad to have you here, we will see you soon :).
1 out of 5
No A/C and staff said I could not use it because I made reservation trough Travelocity. No A/C in my room. Terrible it was really hot
Posted by a verified traveler on Jul 22, 2021
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Comment from Hotel Management
Jul 26, 2021
by Cristian
Thank you for staying at Hotel Jatay, we really appreciate your feedback. We are really sorry for this inconvenience and we are already working on the issue. Sincerely!
2 out of 5
I was very excited to have found great prices thru your site however, once I got to the Hotel they charge me additional $25 per night claiming that ocean front has an additional price which was not listed anywhere and also they asked for a deposit of $50 which was refunded when we checked out and they advised us not to booked with any one else but them directly, the room was clean but missing a shower door.
Posted by Issa, from Los Angeles on Aug 12, 2020
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Comment from Hotel Management
Aug 18, 2020
by Cristian
Hi Issa we aprecciatte your stay,
please note
we do only offer trough cites, regular single and double room, we do not offer beach view do to the fact that those ones under our policy can only be reserved on the spot
5 out of 5
Super clean nice staff and great location near restaurants and stores
Posted by a verified traveler on Sep 4, 2019
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Comment from Hotel Management
Oct 16, 2019
by Cristian
Thank you, it will be a pleasure to have you back and we will do our best to continue improving to provide the best of the experiences :)
4 out of 5
Clean rooms. Enjoyed our stay at this property. Would stay here again.
Posted by a verified traveler on Jul 29, 2019
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5 out of 5
This hotel is a perfect location on Playas de Tijuana. It is by far the nicest place to stay with such an amazing price! I requested a room facing the ocean and they gave it to us, no questions asked. The staff is extremely friendly and professional. They have safe parking and water and coffee in the lobby. I had to ask for a late checkout due to unforeseen circumstances at the dentist office, and they were able to happily accommodate that for us. I would definitely stay here again, especially since it is innwalking distance to the biological dentist we see, and a perfect location for hanging around the beach town. The town is quaint and surprisingly un-touristy, which we like very much. Will definitely recommend to others, and will definitely come back here!
Posted by Shelley, from Pasadena on Jul 3, 2019
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Comment from Hotel Management
Jul 11, 2019
by Dana (Front Desk Manager)
Hi Shelley, thanks a lot for your feedback, our biggest motivation is give the guests an excellent service, we're glad to see that you had a great time with us. Will be a pleasure for us having you here in a near future!
5 out of 5
This property is only 6 months old, which I didn't k ow at the time of booking. Anyways, I am pleasantly pleased by the hotel and their staff. I would definitely recommend stay at this location.
Posted by Jae, from Orlando, FL on Jun 7, 2019
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Comment from Hotel Management
Jun 9, 2019
by Dana (Front Desk Manager)
Hi Jae, thanks for your feedback, our biggest motivation is give the guests an excellent service, we'll be glad to see you in a near future. Regards!
5 out of 5
The cable tv and tv , where not working properly .
Posted by a verified traveler on Jun 3, 2019
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Comment from Hotel Management
Jun 5, 2019
by Dana (Front Desk Manager)
Thanks for leaving us your feedback, we'll be glad to see you in a near future so we can give you a 10 over 10 experience.
5 out of 5
Location is perfect, all restaurants and bars are in that same street
Posted by a verified traveler on May 20, 2019
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Comment from Hotel Management
May 22, 2019
by Dana (Front Desk Manager)
Hi, thanks for leaving us your feedback, will be glad to see you in a near future.
3 out of 5
Cleabing staff iver looked items .
Needs to bebetter trained
Posted by a verified traveler on Apr 2, 2019
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Comment from Hotel Management
Apr 3, 2019
by Dana (Front Desk Manager)
Hi, we're sorry to see that you didn't had a greater stay, our biggest motivation is giving our guests an extraordinary experience, we'll work harder to improve our service.
There's a restaurant on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Hotel Jatay. For a fee, parking is available. This 3-star Tijuana hotel is smoke free.
72 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Bellhop
Elevator
No smoking on site
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
, Offsite parking discounted rates available
Transport
Parking: Valet parking available for a surcharge
Room Amenities
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
In-room dining (24 hours)
Smart television
Cable channels
Shower
Rainfall showerhead
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Desk
Blackout drapes
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Hotel Jatay has a restaurant on site.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 7:00 PM
Minimum check-in age is: 21
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
One child stays free
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 100 for children
Valet parking fee: MXN 100 per stay
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Late check-out fee: MXN 400 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana
You should know
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions
Hotel Jatay is 11.5 mi (30-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hotel Jatay.
This hotel is on the beach. Don't forget your sunscreen!
Free breakfast isn't provided at Hotel Jatay, but cooked-to-order breakfast is offered for a fee of MXN 150 for adults and MXN 100 for children. It's available every day from 7:00 AM to 1:00 PM.
No, there is no casino at this hotel, but Caliente Racetrack Casino (12-min drive) is nearby.
Check-in is from 3:00 PM - 7:00 PM.
Free parking is not available at this hotel. Valet parking is available for MXN 100 per stay.
Hotel Jatay does not have a pool.
Yes, there is a restaurant on site.
This hotel doesn't have a spa, but it does offer massages.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
