52.0% Based on 151 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

At Hacienda del Rio you'll be within a 20-minute stroll of Plaza Rio Commercial Center and Hidalgo Market. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with cable channels, and all 130 rooms feature free WiFi, coffee/tea makers, and free bottled water. Room service, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Other amenities include dry cleaning/laundry services, a porter/bellhop, and luggage storage. There's also the convenience of limited parking.

With a stay at this 3.5-star Rio Tijuana hotel, you'll be 1.7 km (1.1 mi) from Club Campestre Golf Course.

Reviews from Trip Advisor

Trip Advisor aggregated rating

52.0% of guests recommend out of 151 reviews

Excellent 43
Good 46
Average 34
Poor 17
Terrible 11
Value <span>3.5</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>3.5</span> out of 5

Property Features

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. There are 2 meeting rooms available. The business-friendly Hacienda del Rio also features an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis. A complete renovation of Hacienda del Rio was completed in May 2016.

  • 1 building
  • 130 guestrooms or units
  • 3 levels
  • Built in 1989
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Bellhop

Family Friendly Amenities

  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Hacienda del Rio offers 130 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Hacienda del Rio has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool. Children under 12 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • No elevators

Hotel Names

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.