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Hotel Description

A luxury stay in Rokers Point awaits you at Sandals Emerald Bay Great Exuma - All Inclusive. You'll be 1.1 km (0.7 mi) from Emerald Bay Beach and 17.8 km (11.1 mi) from Hoopers Bay. Highlights at this all-inclusive resort include 7 restaurants, 3 outdoor swimming pools, and a full-service spa.

All 245 rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and iPod docks. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. DVD players, coffee/tea makers, and ceiling fans are also available.

A relaxing day at Red Lane Spa can include massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Bahama Bay, is open for breakfast, brunch, lunch, and dinner. Spend the day at the private beach where you'll find cabanas, and enjoy the 6 outdoor tennis courts and golf course. Business amenities include a conference center and a business center. Plus you'll find a marina, free WiFi in public areas, and a fitness center. Free full breakfast is available. There's also free self parking, along with the convenience of a free airport shuttle.

Places within a 30-minute drive of this 5-star Rokers Point resort include Palm Bay Beach and Rolletown Tombs.

Sandals Emerald Bay Great Exuma - All Inclusive ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
4 out of 5

Nice hotel but be careful when booking

Pros: Food was very good. Beds are comfortable
If you are booking more than one room be sure to call to get them together. We had to complain for a couple of days before they moved us next to each other. Room pictures advertised on here are not the views you will get.

Posted by on May 10, 2016

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5 out of 5

Awesome!!!

Stayed six nights and didn't wanna leave! We didn't use the butler service. We probably will next time. Everything is still great without the butler service.

Posted by , from SC, USA on Jun 13, 2013

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1 out of 5

Disaster!

Cons: No free Internet, Poor breakfast, bugs, lazy workers, no service, terrible food
I recently visited this resort after doing much research on the destination but unfortunately found the resort to be far less than one would expect from reading about the place beforehand. The staff and food is nothing more than 1 star. The staff are untrained, or very poorly and insuffiently trained at most, which result in the service received everywhere in this resort, appalling and downright unaacceptable given the fact that one expexts 5 stars, as advertised. Location: The beach was beautiful and the rooms were nice. That is the extent of it. Food: The food was mediocre at best. There are two restaurants; which require reservations. At an all inclusive resort, reservations should be optional. Nothing I read indicated that at the Bahama Bay restaurant, the lunch buffet would consist of what was leftover from breakfast....really!!! Service: There was none. There were 2 people that were actually good at their jobs. The woman in the Paris Cafe was very friendly and was a joy to talk to. The young man in the martini bar was polite and remembered your drinks from the night before which was a nice touch. Everyone else was rude; didn't look at you and they were not helpful at all. The woman making omelets in the morning just about looked at you and if she spoke it was a grunt at best. The bartenders would run out of ice, soda etc and make no attempt to try to get you what you asked for from another bar. BUGS! Millions of them. I thought that the can of Deep Woods OFF was left by the person who had the room before me; nope, they are complimentary because the amount of bugs is staggering. We saw someone spray around lunchtime; ONCE. DISGUSTING!! Check out: We were told we would receive instructions the night before. We never received them, so the following morning after breakfast we asked about checkout. We advised them they could pick up our bags at 8:30 AM. We waited in the room until 9:40 - called the front desk 3 times only to be told that someone was on their way. We ended up walking our bags to the main office. We had to walk by at least 7 people who worked there who didn't bother to offer to help us, or offer to call someone to take our bags. My impression of the staff at the Bahamas Emerald Bay is LAZY AND IGNORANT. I will never return and will let everyone know what kind of experience we had.

Posted by , from Cranston, RI on Jun 27, 2012

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4 out of 5

The grounds and beach very beautiful!

Pros: Close restaurants
The hotel was beautiful, bright flowers, tropical greenery, and of course unbelieveable water. The food was great. The room was great( clean, great beds). The only problem was just a few customer service issues. There were times when the staff could have been more helpful. At times they seemed to not know the answers to very simple questions and not even know where to find the answer. Didn't ruin trip though, all and all great place to vacation.

Posted by , from Houston, TX, USA on May 10, 2012

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5 out of 5

Excellent rest and relaxation honeymoon

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
Accommodations, food quality and variety, cleanliness, friendly and attentive service-- all of it was great. Only negative on our trip was that we rarely got to partake in any of the water sports in the 4 nights and 5 days we spent there. 90% of the time the "red flag" was up meaning weather wasn't stable enough for us to get out on the water for any sort of sport like scuba diving or snorkeling... and that was one of the main reasons we wanted to go to the Bahamas!

Posted by , from Mountain View, CA, USA on May 7, 2012

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1 out of 5

Not a lot of Bang for the Buck, over priced under staffed.

Pros: Free breakfast
Cons: Nothing close
Name spelled wrong on airline reservation had to pay to change ticket after being assured by Sandals I would not. Could not access room upon arrival, could not exit room for fourteen hour once access was gained, no control A/C in room max cool had to open doors to warm up, room was not cleaned on second day. Hotel moved us into another room which was nice but the bathroom light switch was broke and the light could not be turn off, we were told no switch was on hand to replace the defective one. Food service needs to be improved.

Posted by , from florida on Oct 20, 2011

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4 out of 5

Beautiful location, great staff... food? Um...

Pros: Close restaurants, Free Internet, Quiet
Cons: scuba off-site, butlers are an unnecessary expense
This was my wife's and my second vacation with Sandals... last year we stayed at the Grande in St. Lucia. This resort was a fair amount smaller than the Grande, and as a result had a bit less to offer in terms of a few amenities... e.g., scuba was across the street vs. in St. Lucia where it was merely down at the end of the property... no car ride required. Minor issue for us, nothing big. This is one of the smaller Sandals resorts or so we were told by other more seasoned Sandals guests. The size wasn't an issue for us, but the food was. It was not as good as what we experienced in St. Lucia at the Grande. Not SIGNIFICANTLY inferior, but noticeably so to be sure. The staff was very friendly and helpful, although I would say the "butler" service was entirely unnecessary, and not cheap considering the customary gratuity that's expected at the end of your stay... 5% of your overall tab. All to avoid the "labor" of getting your own drinks, walking yourselves to the resort restaurants etc. We didn't pay EXTRA for it, rarely used it and would ASSUREDLY not ask or pay for it in the future. An additional $250-300+ in tips for avoiding the laborious swim over to the swim up bar? No thanks. The beach and the turquoise waters were some of the most beautiful we'd seen. Amazing. Oddly, few guests really frequented the beach. Go figure... better for us I guess. Amazing water... really. Not to mention a near-perfect temperature/climate... insanely comfortable. We will most definitely hit a Sandals again, but as I mentioned, the food left something to be desired (a 5-6 on a 10 scale) and the lack of on-resort scuba was a disappointment as well. But we had a great time and it was exactly what we needed... peace and quiet in a beautiful environment. One last thing... if you're on a honeymoon or some other special occasion, you will have access to another level of "cuisine" on your trip via special meal considerations etc. The best food we had while there was on the 130' Sandals yacht... there's a returning Sandals guest dinner when the boat's docked there. GREAT food. It was SUPPOSED to be a sailing trip, but the TRIP was scuttled due to "wind." I'd say the price of gas more like, but hey... the food was a marked improvement anyway.

Posted by , from VA, USA on May 9, 2011

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About the Sandals Emerald Bay Great Exuma - All Inclusive

Location Queen's Highway, Emerald Bay, Rokers Point, Exuma Islands

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 18-hole golf course
  • 2 rounds of golf during stay
  • Use of golf cart
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Other inclusions

  • Roundtrip airport transfers

Not included

  • Use of golf equipment
  • Scuba-diving certification
  • Scuba-diving lessons
  • Tennis lessons
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Property Features

Sandals Emerald Bay Great Exuma - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Sandals Emerald Bay Great Exuma - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available. There are 7 restaurants on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers outdoor tennis courts, a spa tub, and a fitness center. Free self parking is available. This 5-star Rokers Point resort is smoke free.

  • 245 guestrooms or units
  • 3 levels
  • 6 buildings
  • 7 dining venues
  • Full breakfast (free)
  • Swim-up bar
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: George Town (GGT-Exuma Intl.) (10.3 km / 6.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Sandals Emerald Bay Great Exuma - All Inclusive offers 245 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. Plasma televisions come with cable channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast.

Bahama Bay - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Barefoot by the Sea - This beachfront restaurant serves lunch and dinner.

Cafe de Paris - This café serves breakfast only.

Dinos Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Il Cielo - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site

Spa Services

The 29,000-square-foot (2,700-square-meter) Red Lane Spa is a tropical sanctuary for mind, body and soul. Blending European spa techniques with a distinctly Caribbean feel, it offers 16 treatments rooms, private beachside gazebos, a steam room, and relaxation areas. The range of services includes individual and couples massage, sports massage, hot stone therapy, pregnancy massage, body scrubs and wraps, facial treatments and manicures and pedicures. The spa’s fitness center offers yoga, Pilates and aerobics classes in both indoor and outdoor studios.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences. Contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Sandals Emerald Bay Great Exuma - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

This property is a couples-only resort. Single occupancy bookings will be relocated. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is
  • Caters to adults only

Hotel Names

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.